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My Strava Paid subscription will not show up on my Iphone

Alex57
Mt. Kenya

I've already done everything according to the guide in the settings, also reinstalled. But still no subscription.

The support also does not answer me, I checked the spam folder. Subscription is not available for a month, although I paid for a year at the beginning of the month.

1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Hey @Alex57
Thanks for your post.  I see you have a support ticket open with us ( #2829042) and Hans is assisting you. 
If you have a similar question please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

1 REPLY 1

Scout
Moderator Moderator
Moderator

Hey @Alex57
Thanks for your post.  I see you have a support ticket open with us ( #2829042) and Hans is assisting you. 
If you have a similar question please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team