08-03-2023 09:05 AM
Hi there hope you can help me out,
i use a nordictrack incline treadmill (xi7) for my special keyunits like hiking intervalls or hike /run intervalls and stuff like that. Everything was fine since 2 weeks. I uploaded the tcx.file like weeks and months before but now... no elevation is showing up in my workouts.
On Ifit its the 3rd party where i get the tcx file from everything is fine. And also on trainingspeaks the elevation shows up when i upload it. Only on Strava no elevation anymore...
I opend severall time a ticket but since yet no solution ;(
I uploaded pictures from everything.
Regards
Solved! Go to Solution.
11-07-2023 04:41 PM
👋 Sorry for the delay here. If you are still having issues, please submit a support ticket and we will investigate further.
01-18-2024 09:23 AM
Hey All,
Just wanted to provide a bit more context for this and a possible solution....If an activity is tagged as "Treadmill" this will removes GPS data and elevation data from the activity.
11-08-2023 12:33 AM
Problem is not solved. Elevation is not imported with tcx-files or autosync from Ifit.
10-18-2023 08:45 AM
Same issue here! Would love to see a fix for this, as other apps can clearly make it work, why can't Strava?
08-16-2023 04:11 AM
Hey guys,
same issue here. Since ages I'm iporting my workouts from my Nordic Track incline trainer via tcx-files to Strava (I don't flag them as treadmill workout). Until July 20th everything was still fine and the elevation data was shown for the activity.
https://www.strava.com/activities/9486221700
On July 21st I did another workout and imported the tcx-file as usual but it doesn't show the elevation data.
https://www.strava.com/activities/9561710099
There must have been an update on your system from 20th to 21st of July. Many others are reporting this issue.
Unfortunatly your support team stopped replying on my request so I'm trying to get help here.
I would really appreciate your help as I'm doing many workout on the inlince trainer and need the data in strava.
All other platforms (Garmin, Training Peaks) are working with the exported files and show the correct data.
Thank you in advance!
Daniel
08-03-2023 07:14 PM
same thing here, tried both ways, the automatic sync and the manual upload with the 2 option file extensions from iFit, no elevation shows.
plus the default art that iFit post with their workouts is not showing too
this started to happen to me 2 weeks ago I believe
so many resets and restarts
11-19-2023 06:39 AM
It's working for me for a while now.
so I don't know if it's regional, I live in the USA
11-23-2023 07:31 AM
Looks good. Are you using the autosync feature from ifit?
11-23-2023 07:35 AM
Yes I do. They don’t offer a workout download nowadays, their website is changing soon (it’s been years for this “soon”).
I wonder how others are getting their workout without auto syncing !?
11-23-2023 07:37 AM
I'm using autosync as well. Still no elevation shown. So frustrating.
Welcome to the Community - here is your guide to help you get started!
If this is what is happening, I recommend uploading the activities as "Virtual Runs" instead of "Runs" and removing the "Treadmill" tag since your activities have GPS data, but weren't actually performed outside.
Removing the indoor tag should display your elevation gain, here's some additional info:
Uploaded as Indoor Activity
Double check that your activity has not uploaded as an indoor activity. You can untag/remove "Treadmill" or "Indoor" and hit save (please note that you will need to follow these steps on Strava.com, not in the Strava mobile app):