Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Share your Strava Maps story to win 1-year of subscription!

Whether you use suggested routes to find your new favorite neighborhood loop, download offline maps to trek through the backcountry, or use Heatmaps to find new places to explore — we want to hear how you are using Strava Maps! Tell us what you value...

Marya by Community Manager
  • 3 replies
  • 12 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 16 replies
  • 52 kudos

Resolved! Affichage Pourcentage lors apres un run.

Bonjour Pouvez-vous créer svp, une fonction "" pourcentage actif "" ainsi on verrait, en analysant les données Strava quelle était le pourcentage des pentes lorsqu on déplace le curseur sur la trace du parcours réalisé 

Resolved! Getting GPX Routes from Segments

Is there still no way to export existing segments into GPX files? The only thing I could think of was creating my own route, but you can't seem to do that from existing segments. If I manually choose a start and end point, it doesn't accurately follo...

CMCan by Mt. Kenya
  • 1 replies
  • 1 kudos

Resolved! I don't get the new Strava Waypoints feature.

It adds a waypoint every time I click on the map. But if I plan a route on a complicated trail network and want to get the route exactly the way I want I need to click on the map a lot. That isn't different from how the route planning worked before. ...

Resolved! (RESOLVED) Strava Split Pace and Distance is way off

Recently, I've noticed my Split Pace and distance to be very off. At first, I thought it was my Apple Watch series 6 that was providing inaccurate data.  But today I ran on the treadmill where my watch and treadmill provided consistent data at a cons...

jlruns by Mt. Kenya
  • 2 replies
  • 1 kudos

Filter in the rankings based on the type of activity

Due to the different disciplines (mtb, road, gravel) and the different vehicles (e-bike, bike), it would be useful and coherent if the segment ranking were shown by filtering the results based on the type of activity (mountain biking, pedaling, grave...

spfbiker by Mt. Kenya
  • 4 replies
  • 1 kudos

Resolved! Profile page privacy only me

Hi to all!!!!Please, from last versión many updates around privacy have been added in a good way (I think) but I miss some privacy in the profile page with the option “only me” to hide the annual kilometres to my followers/contacts….. securely some s...

Jukdoc by Mt. Kenya
  • 2 replies
  • 1 kudos