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Resolved! (RESOLVED) Heat Map Not Updating

My ride this evening does not appear on my personal heat map.   Following the recommendation from other forum posts, I changed the activity to something else (Badminton) and then back to Ride.  It still doesn't appear on my heat map. https://www.stra...

Krahling by Mt. Kenya
  • 8117 Views
  • 74 replies
  • 221 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 3904 Views
  • 20 replies
  • 65 kudos

Customer Support Issues

As someone that works in HR operations for a SaaS company, I know first-hand the criticality and importance of good customer service. I have been *underwhelmed* to say the least by the lack of customer service support. Whether a user of your free/bas...

Resolved! Unable to post in my Club, receiving 503 error

hi Scout, I can't do a post in my own club either. BTW, I noticed that there was an error with the number 503 in the app once I wanted to make a post. I've tried the advice you provided above, but still can not make a post in the club I created, neit...

SUK by Mt. Kenya
  • 699 Views
  • 1 replies
  • 0 kudos

Resolved! Timer resetting

Whenever I do an activity like HIIT or Weight Lifting the timer keeps resetting to zero during it and then restarting.  This doesn’t happen for running or walking.  Any ideas please?

Dazzler by Mt. Kenya
  • 2498 Views
  • 5 replies
  • 1 kudos

Resolved! Refresh my results tool DOESN'T SEEM TO WORK!!!

I think I have a problem with one segment where I tried hard today to hit my PR and I did it. The sträva live segment on my wahoo Elemnt shows I did it 16:07 minutes but when I did upload the activity on Strava, it show 19:22 minutes. I already tried...

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Flagging individual Segment efforts in an Activity ?

I'm familiar with the concept of flagging Activities and I've flagged a few where people have clearly used a car or motor-bike on a "bike ride" (45 mph up a long hill is a good clue).  I've recently seen a couple of Activities where a bike rider has ...

Ian by Elbrus
  • 700 Views
  • 2 replies
  • 5 kudos

Resolved! Cycle Ride wont upload/Sync

Hi I am still having issues with rides not uploading/syncing from my garmin edge and apple watch .In the garmin connect connect app the ride is there , recorded..but its not uploading to starva.I also recorded the same ride on apple watch but this al...

JK83881 by Shkhara
  • 700 Views
  • 3 replies
  • 0 kudos

Resolved! Please let me hide certain activities

I hate my Strava feed in winter times. It's cluttered with weird sports and all these Zwift/whatever-rides or commutes.I really don't want to see them. And after fall it's allmost all you see, and I dont look through my feed anymore.It is absolutely ...

NikZ by Mt. Kenya
  • 2499 Views
  • 5 replies
  • 10 kudos

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