Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 3940 Views
  • 20 replies
  • 65 kudos

Resolved! Configure your FEED

I have enjoyed Strava a great deal which has led me to following many friends.  Its nice to see my friends activities but the result is sometimes my FEED becomes cluttered.  Does anyone know a way to filter ones FEED to only show your activities???Th...

Bei1960 by Mt. Kenya
  • 1100 Views
  • 2 replies
  • 1 kudos

Resolved! Saved routes not saving on laptop

Hi. I am able to save routes posted via Facebook onto my mobile app & dashboard saved routes but unable to get them onto my laptop dashboard. Wahoo is only syncing saved routes on the mobile app. I have taken off & reinstalled Strava app but no succe...

Ger01 by Mt. Kenya
  • 699 Views
  • 2 replies
  • 0 kudos

All my gear was deleted!!

Hello I just noticed that all my runners I was tracking are no longer under my gear, how were they deleted, I know I definitely didn't do it. Can they be recovered?? 

Strava saved routes won't load on iOS

I want to download a route to an iPhone for use when offline.  I have done this before on this particular device.  However, now when I go into my Saved Routes, I see the list of routes, but none of them will open when I select them.  Nothing happens ...

Resolved! Issues with the strava app on the iPhone

Anyone else having issues with the strava app on the iPhone? I did a run this morning. Struggled to load it via the Garmin watch. I can’t see any fresh feed updates since yesterday. I know friends have done an activity. But I can’t see them. This is ...

Resolved! Mass deletion of pass workouts

So, I bought a used Garmin a few weeks ago, and I've just realised that I've now got an extra 300 or so workouts in my history, mainly in London, which is fortunately not somewhere I've exercised much Do you have any ideas on how to delete them based...

Resolved! Gran fondo challenge

recently I did 5 rides on peloton in one day to complete the gran fondo challenge. My rides are there but the challenge doesn’t show complete. Why is this? 

CathieK by Mt. Kenya
  • 3599 Views
  • 2 replies
  • 0 kudos