PR not recognized

[Bob_Barber]

I ran a PR in the Half Marathon yesterday but it’s not showing as such. Has anyone had this issue and if so, how is it resolved? 

[Rogier]

Is the GPS-recorded distance at least 21.11 km?

Sports watches usually round 21.095 and above up to 21.10, whereas Strava rounds anything between 21.09000... and 21.09999... down to 21.09. If your watch says 21.10, it may have measured up to 2.5 m less than the official half marathon distance of 21.0975 km (and a lot less or more depending on GPS error). The only way to make sure Strava calls it a half marathon is to keep running 'till your device says 21.11 km.

[Scout · Accepted solution]

Hey @Bob_Barber,
Thanks for your post. We're going to send this over to our Support team so they can take a look at your account and see what's going on. If you have a similar question please submit a support ticket and we will investigate further.