Route not shown on Heatmap

[Thorkild]

Hello all,

On of my rides are not shown on the Heatmap, even though the activity has been recorded: https://www.strava.com/activities/9062889956 

Anyone else who have met this problem or is there some kind of box I have ticked, that makes this ride invisible on the Heatmap?

Best Thorkild

[Jane · Accepted solution]

Hello @Thorkild 

So sorry this is happening.  

We are currently aware of an issue where some activities may not appear on your personal heatmaps or may appear under the wrong sport type on your heatmaps. While our colleagues work to resolve this situation, I would like to share a workaround which will hopefully solve this for you:

Navigate to the activity on Strava which is not appearing correctly on your personal heatmaps and choose the option to edit the activity. From the Edit Activity page, change the sport type on the activity to any of the available options, save your change, then edit the activity one more time to change the sport type back to the originally selected value.

Performing this action should trigger our system to re-evaluate the activity, appropriately placing the activity on your personal heatmaps. 

Please let me know if that resolves the problem and again, apologies for the issue.

[Monte]

I tried this method and it didn’t work. Any other suggestions? My first century and I would like to be able to see it with my other rides. Thanks!

[uMossakowski]

 
when will the solved problem appear? I'm asking because in the rules I based my trip on the functioning of heatMap

[uMossakowski]

No, its on solve this problem.

[CoachH]

Like others, my activity from yesterday (09 Aug) will not show on my personal heatmap.  Any idea how to fix this?

[AW1]

I also seem to have this problem. My August 9th run isn’t showing on my personal heatmap.

[Krahling]

I'm having the same issue as well.  This evening's ride will not show up on my heat map.

https://www.strava.com/activities/12106985405

[IwS]

Hey, 

This solution doesn't work for me, as my activity of today isn't shown on my heatmap. Did the swap and swapping back, but no improvement...
https://www.strava.com/activities/12102445457

Any other idea?

Thanks, 

Yves

[Simon89]

Hi Jane, I have the same problem with all my gravel rides. I tried your workaround but it doesn’t solve the problem. Any other idea, why the gravel rides are not shown on my heatmap?

Best regards

Simon

[Enafant]

Hi Jane

I have the same issue. Unfortunately, the trick you're suggesting doesn't add the activity to my heat map. Any other ideas?

Ena

[Lanzi]

Hello,

I'm having the exact same problem. 
I would say 5 to 10% of the activities do not show on my heatmap.
I noticed this today, but I cannot point to when this has happened. 

I tried several suggestions provided here, but nothing has worked so far.

Thanks for the help.