The Hub is now in read-only mode as we make improvements to the Hub experience. More information is available here.
07-18-2023 08:29 AM - last edited on 07-25-2023 05:21 AM by Jane
Hello all,
On of my rides are not shown on the Heatmap, even though the activity has been recorded: https://www.strava.com/activities/9062889956
Anyone else who have met this problem or is there some kind of box I have ticked, that makes this ride invisible on the Heatmap?
Best Thorkild
Solved! Go to Solution.
07-25-2023 05:23 AM
Hello @Thorkild
So sorry this is happening.
We are currently aware of an issue where some activities may not appear on your personal heatmaps or may appear under the wrong sport type on your heatmaps. While our colleagues work to resolve this situation, I would like to share a workaround which will hopefully solve this for you:
Navigate to the activity on Strava which is not appearing correctly on your personal heatmaps and choose the option to edit the activity. From the Edit Activity page, change the sport type on the activity to any of the available options, save your change, then edit the activity one more time to change the sport type back to the originally selected value.
Performing this action should trigger our system to re-evaluate the activity, appropriately placing the activity on your personal heatmaps.
Please let me know if that resolves the problem and again, apologies for the issue.
08-28-2024 10:18 AM
Hi @Satmack @KayD45 and @Alucard
Thanks for posting about the recent issue with this. A fix was rolled out on August 13, 2024 to resolve this issue. If you are still noticing a problem, please submit a support ticket and a Support Analyst will get in touch to troubleshoot with you directly.
08-12-2024 12:46 PM
Doesn't work
08-12-2024 12:35 PM
My last 4 days' activities, rides, are not showing on my personal heatmap. I've tried your solution to no avail. The last one that shows in 6th Aug.
08-12-2024 04:13 AM
I tried that, and it did not make any difference
08-12-2024 02:17 AM
Hi everybody,
Still no updates for the map ?
is this even being solved from Strava staff ?
08-12-2024 02:14 AM
Heat map still not updating activities today and solution does not work.
08-11-2024 04:49 PM
I have the same problem as everyone else. Changing the activity type has no effect. Last activity showing on heat map was on 8 Aug. Since then I did activities on 9 and 10 Aug and neither are showing.
08-11-2024 09:39 AM
Im Having this problem, I have tried the change activity but nothing. What's the point of it if can't record them. Pay decent money for the additional extras
08-11-2024 05:57 AM
I have the same problem today, even yesterday too
08-11-2024 01:50 AM
Hello,
Same problem for me with my riding activity from yesterday.
I have tried many things but nothing appears on heatmap.
Thank you,
08-11-2024 12:39 AM
I tried to do this in two different activities. unfortunately, it didn't help and they still don't show up in the heatmaps
Welcome to the Community - here is your guide to help you get started!