Route not shown on Heatmap

[Thorkild]

Hello all,

On of my rides are not shown on the Heatmap, even though the activity has been recorded: https://www.strava.com/activities/9062889956 

Anyone else who have met this problem or is there some kind of box I have ticked, that makes this ride invisible on the Heatmap?

Best Thorkild

[Jane · Accepted solution]

Hello @Thorkild 

So sorry this is happening.  

We are currently aware of an issue where some activities may not appear on your personal heatmaps or may appear under the wrong sport type on your heatmaps. While our colleagues work to resolve this situation, I would like to share a workaround which will hopefully solve this for you:

Navigate to the activity on Strava which is not appearing correctly on your personal heatmaps and choose the option to edit the activity. From the Edit Activity page, change the sport type on the activity to any of the available options, save your change, then edit the activity one more time to change the sport type back to the originally selected value.

Performing this action should trigger our system to re-evaluate the activity, appropriately placing the activity on your personal heatmaps. 

Please let me know if that resolves the problem and again, apologies for the issue.

[RonaldHeirbaut]

Problem seems solved. My map is correct now.

[Dżonny]

For those who applied the previous "workaround" - do remember to check if all your activities are now assigned to correct types of activities. Otherwise your stats would be a mess...

[stobinaator]

yessiiir, I just saw that my last route also gets shown

[RonaldHeirbaut]

Well, not everyone has Twitter/X. Why not just put a notification on the Strava website itself, preferably on the maps page? Sounds silly to me.

[stobinaator]

you are right, I also don't have one and I found out about this tweet from reddit 😂. I think they started making a lot of changes in last two/three months, because their CEO changed or something. that's why we got "dark mode" and now a lot more updates are coming. I hope they do read this forum! I would like to be able to access this community page from the app (is this already possible? 🤔)

[stobinaator]

Since yesterday I've been having the same problem. I tried changing the Type of the activity, map visibility, etc. - nothing seems to work. This happens for the first time, but as another user already said, I am also using the heatmaps to create my new routes, and if I am not able to see my old routes, what's the point in having a heatmap.

[acomar62]

same for me since Friday, the activities done since then do not show on heat map, no matter if editing / updating the activity type etc etc

[PaulRuick]

It’s the same for me since Friday. Hope there will be a solution soon.

[Ben62]

I am also having this issue. Changing activity type didn't work.

[IwS]

Same here…