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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Software achievements

ClairPor
Mt. Kenya
Spoiler
My achievements disappeared weeks ago and when I follow your advice - nothing happens. Having googled it & checked on reddit, I am not alone. Can you mend this please?
1 ACCEPTED SOLUTION

Scout
Moderator Moderator
Moderator

Update from our Support Team: Our support team has reached out via email; they will need additional information if you are still needing help. Please respond to the support email if you need further assistance.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

View solution in original post

2 REPLIES 2

Scout
Moderator Moderator
Moderator

Update from our Support Team: Our support team has reached out via email; they will need additional information if you are still needing help. Please respond to the support email if you need further assistance.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

Bryant
Moderator Moderator
Moderator

Hey @ClairPor,
Thanks for your post. We're going to send this over to our Support team so they can take a look at your account. If you have a similar question please submit a support ticket and we will investigate further


KBryant24
STRAVA | Community Hub Team