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Strava should enable gift subscriptions again

ron_anejo
Mt. Kenya

https://support.strava.com/hc/en-us/articles/115001685450-Gifting-a-Subscription states:

"For the time being, we have removed the option to gift a subscription to an athlete. We apologize for any inconvenience this may cause and appreciate your patience."

This seems to be a really bad idea. I was just looking up how to give a gift subscription. If it isn't possible, I'll be spending my Christmas gift money elsewhere.

Strava should consider enabling gift subscriptions again and stop throwing income away.

53 REPLIES 53

It works. You gift the gift card, and the recipient adds it to their balance. In the Strava app, when they select to subscribe, it will use the App/Play Store credit.

This must only work in the Strava app for iOS. If you try to subscribe from the Android Strava app, your only payment options are by credit card, Google Pay (which doesn't have access to Google Play credit), or PayPal. There's no way to pay with the Play store credit.

No that's not right, you are not allowed to offer it via the app or advertise the option inside the app. You can still offer it on your website which is what Strava used to do and what Spotify does still.

If I remember you can't apply a gift card/voucher if you subscribed from IOS which is another rule. I think you can from Android. 

The best way to support Strava is to subscribe from the website, they get more revenue that way.


Vik

Interesting theory.  However, I disagree with the argument that Strava can't tell us that.  Indeed they should.  If this is true, their message could have read "Due to restrictions from Apple and Google app store agreements, we can no longer....". Why would that be such a huge secret?

Unsure. I may be wrong. I've done some research and it's possible you can offer gift cards if it's for a digital subscription (like Netflix and Spotify do), which Strava Premium is. But unless they tell us the reason, which they don't appear to want to do, unfortunately we may never know!

EricvdB
Shkhara

And please, If the possibility is returned to active duty, enable us to choose between 1, 3, 6, 12 months

butcher
Mt. Kenya

strava dont want my money... hmmm...

VikK
Superuser
Superuser

A cynic might say there won't be any gifting until all the price rises have completed in 2023. Otherwise you could buy many years worth of subs at the old price. 


Vik

Lcmb
Mt. Kenya

Hi @Soren , is there any update? I want to gift a subscription but It's now available yet 😞

Hi, I shared an update in this thread earlier in May: "we unfortunately aren't bringing gifting back this year, it's on the back burner for now. I will resurface this with our product team and let them know about the interest you've all expressed!" -- sorry!