Timer resetting

[Dazzler]

Whenever I do an activity like HIIT or Weight Lifting the timer keeps resetting to zero during it and then restarting.  This doesn’t happen for running or walking.  Any ideas please?

[Thundercat]

I have exactly the same issue, in the last few weeks, a total reset of my timer when doing weights. I wonder if a solution was found 

[Jane · Accepted solution]

Hello @Dazzler 

Thanks for posting about this.  Are you recording using the Strava Mobile App?  The first thing I would suggest is to ensure your App is updated to the latest version:

Google Play Store:

Strava: Track Running, Cycling & Swimming

How to update your apps on Android: Support - Google

Apple App Store:

Strava: Run, Ride, Swim

How to update your apps on Apple: Support - Apple

If that doesn't help, I would recommend you please submit a support ticket and someone from our Support Team will be happy to work with you directly to investigate what might be going on.   Thanks so much.