why isn't shoe mileage recording?

[bitt3n]

This feature was working fine for years, but after I retired a few shoes and now have only a single default pair my mileage isn't getting added to them. I've tried resetting stats but it doesn't work. Is there anything else I can try?

[Jane · Accepted solution]

Hi bitt3n,

Thanks for posting about the problem you're noticing with shoe mileage on your account.  If you haven't been able to resolve this, please submit a support ticket and we’ll be happy to investigate further.