Ask & Troubleshoot

I created a club to invite some friends to. My whole purpose for doing so was so that we could do challenges. How do I do this? 

Strava map view with segments filtered to “starred” is not showing anything (I have only a few of them). (Regardless if these segments are public or private.)Actually any filter except “All” does not show anything...  

I’ve done 3 walks this week but only 1 is showing the distance covered and 2 haven’t logged towards my weekly total - is this fixable?All were tracked through my Apple Watch 8  

Hello,I am student of high school and i got an idea to create webpage for the students of school and basicly create competition between the classes, which class will have run most km or on bike, or hiking in some period of time. For example in January had class “name of the class” run most km, so they won. The problem is that in my API application “the number of allowed athletes” is just one, and if I understand it correctly, i should send mail to strava so they will change it, right? So I wanted to ask if its not useless to send the mail considering the whole idea, if it makes sense? If its not just waste of time. Also I ve seen some information about data privacy, and what i wanted to do, was to display data of the activites that the users have done and also the data of the class as whole. So display who have how much kilometers run or cycled, and then which class has how much run and cycled. I dont know if its not problem considering the rules of strava API a

When I record a workout on Hevy it tracks Kcal burned.When I finish the Workout and it saves.This data is implemented into Apple Health but does not sync to Strava. 

Hello, I am an iOS development engineer, I have encountered some problems in the process of user authorization to obtain code, An error was reported while initiating the request. The error was displayed {"message":"Bad Request","errors":[{"resource":"Application","field":"redirect_uri","code":"invalid"}]} Is the redirect_uri set incorrectly? Tell me, please. Thank you

My Strava activities on my phone used to default to displaying distance, elevation gain, time, average speed, and MAX SPEED, but at some point with no warning or explanation it stopped displaying Max Speed and instead shows calories.I have friends whose activity feeds still default to show both avg and max speed, while others show calories -- but nobody knows how or why that changed, and nobody knows how to change it.Sure, I can click "view analysis" to see my Max Speed, but I don't want to do that. I want my activity feed to automatically display Max Speed. WHO CARES about calories (which of all the stats on Strava is basically a total joke & super inaccurate, anyway!)?HOW can I change that? Strava does it for some people already (and used to do it for me), soooooo it's obviously possible. But I can't find any info anywhere!

As many of you know a segment can become “stale” e.g.: a trail has been changed so that a challenge for the KOM is impossible and making a new segment doesn't work cause it'll be repopulated by the older rides. Awarding a Silver Crown KOM to the leader in the segment for the calendar year. This might spark some competition there where it otherwise is not. I’d love to hear if anyone thinks this is a good idea.

I recently purchased Powerbeats Pro 2 with build-in heart rate sensor. Although the heart rate monitor is on and working, the Strava app does not pick up the signal. I’m out of ideas to pair it up.

Since february 27, my webhook -that was succesfully working since 2018, stopped receiving events from Strava. Nothing changed on my application side.[    {        "id": 130673,        "resource_state": 2,        "application_id": 16505,        "callback_url": "https://www.cycloclub.be/stravacallback.php",        "created_at": "2018-11-14T08:19:33+00:00",        "updated_at": "2018-11-14T08:19:33+00:00"    }]I checked everything, deleted the subscription (succesfull), and re-registered it, which fails with message GET to callback URL does not return 200.I did all checks, verified the callback-URL, but can’t figure out the issue.It seems that Strava -for some reason- can no longer reach the website/URL, as I’m also seeing no longer requests coming from Strava to the webserver since feb 27.Has anyone encountered similar issues ?

For the last month, rarely can I upload images without seeing this message:"Processing Media. Tap to see progress"When it happens, I can see broken images, tag one as the highlight, but they do not appear in the app or browser.  The "processing" message never goes away.  I've tried waiting to save the activity until the spinner stops (indicating a completed upload) but it never does.

I've noticed threes been an update to the segment creation page on Strava. ive just gone to make a new segment which is the fast downhill part of an existing segment. Its created it as usual but for some reason its not adding everyone's times from the past like it used to. Its only showing my time. Is there a reason for this? can you please fix it so it shows past leaderboard times like it used to. 

Today I won my first race. Unfortunately, I can’t show this off to other people (the main purpose of social media of course), because it is not appearing in their feed. I asked a friend if he could see my activity and he could, but he had to specifically search it and nothing popped up on his feed. Btw: my warming-up appears, my cooling down not.Any solution? Thanks.

I’ve noticed the last few Saturdays (maybe other days too) that my activity feed isn’t updated with many of my friends activities. So weird. Anyone notice the same thing?

Hi,Unfortunately, I deleted my Strava Post so I had to re-upload it. Tried it via the ‘recently deleted’ and via Garmin Connect to post via a file. The ‘problem’ is that it doesn’t show on people’s feed right now. I would love to share my activity. Anyone that can help me with this? thanks!  

I have enabled the Audio Cues in my app but still I don’t get any cues…. Even in my phone settings I have permited Starava App for all permissions but still the audio cues does not work. My phone is Pixel phone

After I updated my Strava app a few days ago, I can no longer find the ‘crop activity’ option in the usual ellipsis menu. I need to use it on a recent activity where I forgot to stop before I went for a drive (face palm). Unfortunately, I forget to end Strava activities quite often, so I need to use this function a few times a year! I’ve tried on site and app and no luck yet. Anyone know how to do this now?

We have a ride for our user, the maximum speed mentioned in the summery is 69Kms/hr although all the ride there is no such speed. The ride detail activities/12363433025

Hello, this is New Balance Korea. We connect to Strava through an app called MYNB to record and store running data and provide related services to our customers. However, for a while, the data has not been reflected properly, and recently, the icon for installing Strava app has not been viewed on Google Play and the App Store. Do you have any plans to suspend or reduce services to South Korea? If so, please answer the specific schedule plan.

Hi,the Strava authentication in my windows app CR4NKUP is not working anymore. The app was built in Unity and uses the Vuplex Webengine ( https://developer.vuplex.com/webview/overview ). When the user wants to connect his Strava account for uploading activities to Strava the InApp Webbrowser is opened with the Authentication url and according parameters and the user has to authorize. My app handles then the upload of the activities to Strava and takes care about token refresh, etc. Everything was working fine for more than one year. But since about two months the Authentication does not work anymore.When the Strava page is opened in the InApp webbrowser and the user enters his credentials (email) the page shows an error instead of the next page to enter the password. The error is something like this (translation from German to English):Unexpected Er

Hello,I have implemented a “synchronize” activities action on my website with a Strava connect button. So far, it works well for everybody except for one athlete.The account is correctly associated with Strava, but when calling the /athlete/activities endpoint, nothing is returned.When calling the endpoint for other athletes, 30 (max) activities are returned by the endpoint.There is no error, except that the response body is an empty array. REST.php on line 97:array:4 [▼ "headers" => array:25 [▼ "Content-Type" => array:1 [▶] "Transfer-Encoding" => array:1 [▶] "Connection" => array:1 [▶] "Date" => array:1 [▶] "status" => array:1 [▶] "x-ratelimit-usage" => array:1 [▶] "x-ratelimit-limit" => array:1 [▶] "cache-control" => array:1 [▶] "vary" => array:1 [▶] "referrer-policy" => array:1 [▶]

How and where do I find my Strava ID on the App? Thank you.

Is this form https://share.hsforms.com/1VXSwPUYqSH6IxK0y51FjHwcnkd8 the way to go? Whats the usual turn around time?

Recently my api was approved by strava. Post that when I click My API Application in Setting, my client id changes ****80 or ****79.When 79 all my limits gets reset to default and when the id is 80, I get the allowance provided.Any idea?

Hi all,I don't know where to put this question. So, here i go:So i want to buy Strava Premium. I bought for 70 euro's on Google Pay.What is didn't see, that my Google Pay and Strava-mail don't match.Now i got 70 euro's on a different mailadres and no Premium.Can i change the e-mailadres on strava what is connected to Google Pay or am i doomed to make a whole new strava account?