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Ask & Troubleshoot

Whether it's getting a better handle on our core features or seeking clarity on how Strava works, the Ask & troubleshoot section allows you to get the most out of your Strava experience - let's dive in!

2116 Topics
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d3r3kHub Starter
asked in Strava Features Chat
Elevation Graph correct, stated elevation incorrect??

 Hello, I had the issue using multiple computers, Wahoo, Hammerhead. The elevation graph is correct, but the stated elevation is double. I don’t understand why they do not match.The graph show true elevation

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1 year ago
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VincentKleijnHub Rookie
asked in Strava Features Chat
"Creating Posts is temporarily disabled. Please try again later" keep showing

Dear Strava team,I also have this thing that creating posts is temporarily disabled. Even though I understand that some groups/clubs don´t want to be ´spammed´ (even if I post something just one time) and have the post removed (what I can understand) I think it´s not a good thing to simply ban people. I pay a 100 bucks per year. I think that it should be fair to be able to post something in a club/group that you follow. At least, as long as it is about the topic that you are in (eg. you are a marathon runner who is organizing his own marathon around your town, you should be able to post your marathon on all marathon runner groups that you can find, sure if you post it every single day 5 times then those posts should be easily removable as well by the group admins). Being flagged as ´suspicious behavior´ or so is extremely childish. If I would be an admin I would simply comment on the post that ´we don´t accept such posts´ or something similar. Without flagging somebody or whatever. Peo

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1 year ago
Jan_Mantau
Superuser
Jan_MantauSuperuser
asked in Strava Features Chat
Unfitting translation of activity type Walk into German

If I save something as "Walk" it will be translated to "Spaziergang" in the German GUI. As "Spaziergang" is only a stroll or some other leisurely walk it's a bit demeaning to everybody who walks at a brisk pace to work or some other destinations. Please just use the direct translation "Gehen" instead, that includes everything from a stroll to a sportive walk!

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Jan_Mantau
Superuser
1 year ago
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fiachrasweeneyHub Starter
asked in Strava Features Chat
Kitesurf speed

Why does speed scale disappear from the map on kitesurf trips? Would be great to see the speed over different parts of the kite session on the map... Thanks

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1 year ago
tobisoft
tobisoftHub Starter
asked in Developers & API
Problems with upload gpx file API

i have a  problemi call this services to upload a file activity gpxcurl --location 'https://www.strava.com/api/v3/uploads' --header 'Authorization: Bearer ...' --form 'activity_type="Ride"' --form 'name="Test Walk"' --form 'description="Test walk for cyclon"' --form 'trainer="0"' --form 'commute="0"' --form 'data_type="gpx"' --form 'file=@"ftYnBaTC2/strava.gpx"' the file sended is:<?xml version="1.0" encoding="UTF-8"?><gpxcreator="CyclonApp"xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"xsi:schemaLocation="http://www.topografix.com/GPX/1/1 http://www.topografix.com/GPX/1/1/gpx.xsd"version="1.1"xmlns="http://www.topografix.com/GPX/1/1"><metadata><time>2023-10-15T10:44:36Z</time></metadata><trk><name>Bicicleta por la tarde</name><trkseg><trkpt lat="44.6402470" lon="7.6585860"><ele>318.1</ele><time>2023-10-15T10:44:36Z</time></trkpt><trkpt lat="44.6401380" lon="7.6586280">

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tobisoft
1 year ago
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TomHaleHub Rookie
asked in Developers & API
Slide labs demo not working

https://labs.strava.com/slide/demo.html#16/-122.54277/38.05392When trying to slide a simple line entered at the above, I get:>  Server ErrorBackground info:https://labs.strava.com/slide/ 

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1 year ago
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Paul2304Hub Starter
asked in Strava Features Chat
Flyover

Hello, j'ai vu qu'il existait une fonction flyover qui a l'air pas mal du tout. Quelqu'un sait-il comment l'activer? La personne qui me l'a montrée l'a vu apparaître par hasard sur son menuTRANSLATION: Hello, I saw that there was a flyover function which doesn't look bad at all. Does anyone know how to enable it? The person who showed it to me saw it appear on their menu by chance

362
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1 year ago
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arnovanliereHub Rookie
asked in Strava Features Chat
Responsiveness Issue

When viewing activities with long numbers (such as https://www.strava.com/activities/9328019809), the text overflows outside the border. See attachment.

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1 year ago
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cachirunnerHub Rookie
asked in Strava Features Chat
To include different trainers in same activity

Dear colleaguesKindly ask you if you think about to include the following feature request in any of your upcoming software updates. I used to do only one athletic session everyday I run and usually when I do on track I use diferent pair of trainers, one for warm up, other for intervals and depends on the day even spikes.I like to know how many kilometres are in my different trainers but Strava has not the option to assign different kilometres per trainers in one activity,  I only have the option to choose only one pair. So, could be feasible somehow to include this functionality sometime?Thanks in advance

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1 year ago
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AtSchoemanHub Rookie
asked in Strava Features Chat
Racewalking

I am a top speed/racewalker , but also top runner for 50 years, speed walking  is on the same level as speed running, and the elements the same as what my Garmin is recording. But Strava only calls it commuting and limit the analysis of our training, please make it the same analysis as running!! It's not much to change, I just want to see how far my walking was as well as heartrate, cadence  Regards 

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1 year ago
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finessevanesHub Rookie
asked in Developers & API
Unable to /get/activities

Hello,I assume I'm making a newbie mistake, but can't seem to see where the issue lies.1. I made a successful request to https://www.strava.com/api/v3/oauth/tokenwhere I receive the following response{token_type: 'Bearer',expires_at: 1695548372,expires_in: 20715,refresh_token: '123abc', // replacing real valuesaccess_token: '456def', // replacing real valuesathlete: {      id: ...,   }}2. I then take the access_token to get activity like:curl https://www.strava.com/api/v3/athlete/activities -H “Authorization: Bearer 456def”where I then get the following error: {"message":"Authorization Error","errors":[{"resource":"Athlete","field":"access_token","code":"invalid"}]}curl: (6) Could not resolve host: Bearercurl: (6) Could not resolve host: 456def”I also have a follow up question, what is the difference between the access token I recieve when authorizing via OAuth (above query) and the access token I have in my developer settings on my Strava develo

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1 year ago
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arnovanliereHub Rookie
asked in Developers & API
Timezone bug in this Portal

When typing a message, you get a message saying "Your content was auto-saved at x". The time here however is not using the user timezone. For example, I'm currently in Europe/Amsterdam (UTC+2) at 13:28 local time, but the message says "04:28 AM".

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1 year ago
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Darshan_BoradHub Rookie
asked in Developers & API
Invalid Code

After the using "https://www.strava.com/api/v3/oauth/authorize" api i got the new code and everytime getting error Error: {message: 'Authorization Error',errors: [ { resource: 'Application', field: '', code: 'invalid' } ]}

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1 year ago
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devangnagheraHub Starter
asked in Developers & API
deleting activity automatically

I encountered a 404 while attempting to fetch an activity after getting a webhook request for creating an activity. I observe a pattern that occurs when creating an activity and it automatically deletes an activity that has a small time difference, I also observed that when 404 occurred we have a webhook for deleting activity nearby that confirms the above statement. I tried it several times, but the same issue occurred repeatedly.

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1 year ago
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AlbertoFCHub Starter
asked in Developers & API
Can you add a polyline/map to a Strava activity using the Strava API?

Hi, im trying to put the map directly when uploading an tcx file, the activity is correctly imported , with all the data but the map is empty"map": {     "id": "a9264361330",     "summary_polyline": "",     "resource_state": 2},i have the polyline encoded, but I dont find how to send it to the activity, anyone knows how I can achieve that?

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1 year ago
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jebraxHub Starter
asked in Developers & API
403 Error on /athlete/activities endpoint

 Hello everyone.I'm having an issue when trying to request user activities from the endpoint https://www.strava.com/api/v3/athlete/activities. I get a 403 (Bad Request) error, although the client secret string and user access token are fine. Here's roughly the HTML page I get in response: 403 ERRORBad request.We can't connect to the server for this app or website at this time. There might be too much traffic or a configuration error. Try again later, or contact the app or website owner.If you provide content to customers through CloudFront, you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation.Generated by cloudfront (CloudFront)I've already seen a couple of posts here with a similar error, but no useful answers. Maybe I am doing something wrong? I would be grateful if someone could point me out on my mistake.Thanks for reading and have a great day 🙂

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1 year ago
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mklrHub Starter
asked in Developers & API
How to upload an activity with heartrate or power data?

I have heartrate data from indoor cycling sessions ( no gps data ) and I want my app to be able to upload the session once it's finished to strava. I have been able to create an activity with only the average heartrate, but i have not been able to do so with accurate data for each moment to be able to view a heartrate graph. My data would is something like this but i can change the time to date: ( same for power ) [{ hrp: 50, time: 0 }, { hrp: 55, time: 10 }, ....]

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1 year ago
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PartSightHub Starter
asked in Developers & API
Showing stats on my website - is it possible to alter the details

I have coppied the <i frame> code to place the clubs 'Latest Activities' Is it possible to change the settings so that it shows say 'Activities in the Month'? Thanks for bringing the forum / chat for us 

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1 year ago
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angus4iiiiHub Starter
asked in Developers & API
Strava Oauth Deauthrization

Hi,I'm trying to deauthroize a user using the following two links but it seems to be sending me back errors:https://www.strava.com/oauth/deauthorize - Page doesn't existhttps://www.strava.com/api/v3/deauthorize - {"message":"Record Not Found","errors":[{"resource":"resource","field":"path","code":"invalid"}]}Is there a link that I'm suppose to use?

11
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1 year ago
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pradipta_saltHub Starter
asked in Developers & API
Question about STRAVA API Program Submission Timing

Hey fellow Strava enthusiasts,Hope you're all doing great! I've been working on this awesome app that's going to integrate with Strava using the Strava API. I've been diving into the API documentation and it's been a blast. 🚴‍♂I've got a quick question for those of you who might have experience with this: I stumbled upon the STRAVA API PROGRAM SUBMISSION FORM, and it's got me wondering whether I should fill it out before launching my app on the Play Store or after. Here's the link to the form: https://share.hsforms.com/1VXSwPUYqSH6IxK0y51FjHwcnkd8.Also, I'm thinking, if I should fill it out after launching the app, how do you think I should handle my users during the review process? I mean, they wouldn't be able to enjoy the Strava API goodness while it's under review, right? Any insights on how to manage this without causing too much disruption would be super appreciated.I'm all ears for any advice or stories from those of you who have been through this process. Let's share our

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1 year ago
Silentvoyager
Superuser
SilentvoyagerSuperuser
posted in Strava Features Chat
Segment discoverability

There are many hidden gems among segments that are nearly impossible to discover unless you happen so see them in someone's ride or run. That is how I discovered many of my most favorite segments. Some segments are more like virtual races or FKTs - they are long and may take an hour to a few hours to finish. You'd never see a segment like that in Segment Explorer for the following reasons:1) Segment explorer only shows 10 most popular segments for any given area.2) The selected area must include both the segment start and the segment finish3) Long segments would show up only when you zoom the map out. But zooming the map out also includes a lot of other segments, that are very likely to be more popular. In general shorter segments are more popular because more people are likely to match them.Basically that keeps longer segments nearly invisible. Furthermore the existing filter for running segments only allows to select flat segments vs. hilly vs. steep, but that doesn't actua

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Silentvoyager
Superuser
1 year ago
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Mash15Hub Rookie
asked in Strava Features Chat
Auto-Pause not working for walks?

I use Strava to record my walks, using my phone.Ride Auto-Pause is enabledRun Auto-Pause is disabled (as it suggests to enable this only if one runs).When my walk pauses, Strava does not pause recording.  Has anyone else experienced this?  Is there a way around this?I might try enabling the "Run Auto-Pause" feature despite the suggestion.Thank you.

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1 year ago
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KarolHub Rookie
asked in Strava Features Chat
Route GPX import bug - discipline autochange and route crash

When creating route by GPX file import, discipline type is set automaticly as Run. (earlier was normaly Ride).When changed to Ride route is total changed as route builder want to connect points using existing (known by Strava) roads.Just after GPX upload: Route after changing discipline to Ride:

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1 year ago
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eamoroscHub Rookie
asked in Strava Features Chat
Is it possible to log a diving activity? (From my garmin or manual)

I have looked  and cannot and find it. It would be great to sincro your dive logs from garmin (or any other brand) or even adding it manualy, adding some fictures such us: Type of Air, gear, water temperature, dive time, bottom time, maximum depth, etc.. (this data can be sincronized from your device to make it easier or manualy filling it)

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1 year ago
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dsteinyHub Rookie
asked in Developers & API
Hi fellow developers - question about stopping/starting an activity via API

Hi, I'm looking into the Strava API, and we'd like to have the ability to start and stop an activity.  However, from what our development says, there is no explanation in the documentation on how to start and stop an activity (such as run, bike, etc)   Does anyone know if this is possible and, if so, how to do it?Thanks,Dan Native Voice

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1 year ago

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