How long it take for rate limit request

[minhnvc]

Hello Strava team,

I sent a email rate limit request 2 days ago, but I still haven't received any responses from you. Please get back to me because we need to increase the limit urgenly.

Thank you so much

[Elliott · Accepted solution]

Hi there, 

Thanks for reaching out.

If you would like to provide us with your 4 digit ticket ID (#XXXX) we can take a look for you.