Tuesday - last edited Tuesday
Hello everyone,
I'm new to the forum, I'm 27 years old, and after years of inconsistent training I've started training seriously again.
I am also new to the Strava universe, and I am here to ask for your help regarding the Apple Watch app.
I installed the app on both iPhone and Watch, but when I launch the app from the latter, the message "From your phone, sign in or sign up
using the Strava app." but nothing appears in the iPhone and the screen remains frozen.
I followed the installation procedure I found on the forum, activating all permissions and syncing the Watch from the iPhone, however, it seems that it is not recognized.
I thank you in advance for you help! 🙂
Solved! Go to Solution.
Wednesday
Hello @FabioPiludu and @bmf5285
Thanks for posting and I'm really sorry to hear you're having this issue using the Apple Watch App. Let's have you try a reinstall of the App on your watch and see if that gets things working:
Please follow these steps:
Please let me know if that helps.
Wednesday
Wednesday
Hi again @FabioPiludu
Glad to hear that and thanks for letting us know it's working for you now.
Also - huge welcome to Strava! We have an Apple Watch FAQ that I would encourage you to check out. Also, feel free to browser our Knowledge Base which has a ton of information to help you get going with Strava.
Wednesday
Hello @FabioPiludu and @bmf5285
Thanks for posting and I'm really sorry to hear you're having this issue using the Apple Watch App. Let's have you try a reinstall of the App on your watch and see if that gets things working:
Please follow these steps:
Please let me know if that helps.
Tuesday
I’m having the same issues right now as well! I’ve just used my watch to record a long walk, and the activity wasn’t syncing so I restarted my watch and now the app is acting like it doesn’t recognize the Strava app on my phone. But my phone still has my watch saved on my profile. I’m not sure where the disconnect is, or why it’s happening.
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