Huawei Band 9

[harsyaadytia]

I wanna ask about this, i did a run on treadmill but the result was not synchronized/sent to strava. is there something wrong with it or explanation? before i did an outdoor run it was fine, it was synchronized and the heart rate also show up in strava. and also, i just did a custom running course from the huawei health app, when i start the course, its automatically sync to my watch (huawei band 9) to record the run. but, the result also was not synchronized/sent to strava? is there any explanation?

[Jane · Accepted solution]

Hello @harsyaadytia 

Thanks for your post and apologies for any confusion. Only GPS based activities are synced from Huawei Health to Strava. To get credit for this run on Strava, I suggest logging it manually:

Please follow these steps to upload a manual activity:

Using our website:

1. Log into your Strava account at www.strava.com

2. Hover over the orange plus sign at the top right corner of the page 

3. Click on "Add manual entry"

4. Select the activity "Sport Type" and fill out the fields listed

5. Click "Create" to complete your upload

Using the Android app:

1. Go to the Feed screen

2. Click the "+" button in the bottom-right

Directions can also be found in our help center article: Uploading Manual Activities