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03-08-2024 01:41 AM
Since last days of February my swimming activities are displaying absurd distances althoug I always swimm the same distance (about 2km). Lately these 2km in Mi Fitness are translated to about 37Km (!!!) in Strava. There must be some interface issue:
Solved! Go to Solution.
03-25-2024 04:21 PM
Update from support: There are a few things we can recommend. First, please make sure your device is up to date with the latest firmware and that your Mi Fitness app is also updated.
If, after recording a new activity, you are still noticing the same issue, please reach out to Xiaomi support for additional troubleshooting steps. You can find support for your location here: https://www.mi.com/global/support/contact
08-02-2024 05:09 AM
Same problem, mi fitness record map looks fine about 1,2km in strava it is 50m
04-09-2024 12:00 AM
Same problem here. Watch is recording fine. In the strava app I get a ridiculous distance and speed. Changing the activity from a swim to a run, sometimes helps to get to see the accurate distance and speed, but as soon as I change it back to swimming it shows this ridiculous data again. Please fix this bug for us.
04-14-2024 04:21 AM
looks like it might be fixed. the last swim is ok
03-25-2024 04:21 PM
Update from support: There are a few things we can recommend. First, please make sure your device is up to date with the latest firmware and that your Mi Fitness app is also updated.
If, after recording a new activity, you are still noticing the same issue, please reach out to Xiaomi support for additional troubleshooting steps. You can find support for your location here: https://www.mi.com/global/support/contact
04-06-2024 02:40 AM
Mi shows correct data, both on the watch and in the app. Other activities are fine too. Seems the bug is on your side 🤔
03-25-2024 04:42 AM
Same here. It was fine until the end of Feb
and got messed up at the beginning of March
A now I'm getting flagged like some fraud 😅
03-18-2024 02:37 PM
I have same problem.
03-11-2024 05:02 AM
I have the same problem.
03-08-2024 06:14 AM
This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.
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