02-02-2023 02:15 AM - last edited on 02-02-2023 06:27 AM by Jane
Hi,
I have just purchased a new Galaxy watch 5. I have tried using the Strava app on the watch when i bike to work. It seems to record this ok, but when i look at the ride on my phone or website it does not show the time taken. If i go into the ride, it seems to be recording the segments ok. I tried the walking profile and this worked ok and displayed all the info correctly. Anyone else seen this issue ?
Thanks
Darren
Solved! Go to Solution.
02-02-2023 06:34 AM
Hello @Carterdj
Thanks for posting about this and sorry to hear of the difficulty. This is a known issue that sometimes happens on Wear OS 3 devices. We do have a workaround that should resolve the time data issue on the activity:
Please give that a try and let me know the results.
02-28-2023 02:28 PM
Hello..I recently had the same issue with my galaxy watch 5 pro
....this works.... but...do I have to do it every time!?! So far I've done it twice
03-02-2023 01:39 AM
Hi, yes you do. Need to wait for a fix as it works fine for running and walking.
02-07-2023 02:14 AM
Hi. yes this fixed the issue. Many thanks. Darren
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