Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! device_name not suported for etrex 32x

Hello, I am asking this specifically for a Garmin Etrex 32x device which is not supported by garmin connect and is not able to sync with phone, the only way to upload its tracks is to manually upload gpx file.From what I understand, device_name will ...

Michal by Shkhara
  • 6 replies
  • 4 kudos

Resolved! Apple Watch App Stops Working after iOS Update

I've been having an odd issue where, after installing any iOS update (i.e. 17.2) on my phone, the Strava Apple Watch app becomes unlinked from my phone and showing that I need to complete setup on my phone.  Uninstalling Strava from my phone (which r...

Resolved! Samsung Galaxy Active 2 Watch stopped Syncing

Was not having any issues with syncing from my watch until 6 days ago...Now nothing syncs and when I try to resync I get errors 99, 42, or 7....I have restarted my phone and watch as well as uninstalled and reinstalled the app on both.....Looks like ...

Resolved! huawei watch heart rate

Hello, I have a Huawei watch that synchronizes with strava, but I usually cannot check heart rate in strava. I thought it was because I didn't have a strava subscribtion so, simply, strava wasn't showing me the data. However, I have just started a 1 ...

Resolved! Current Pace

Hi, I am currently training for a marathon and using Strava to track my runs on my Apple Watch. The trouble I am having is that my plan has specific paces it is telling me to run at during my runs, and Strava on my watch during my runs only tells me ...

Resolved! No content on PC

Has anyone had experience of content not showing on a PC? We can see all the drop down options such as activities and profile but then when the option is clicked there is a blank page. It’s only the one PC but it worked until a couple of weeks ago. W...

DebbieW by Mt. Kenya
  • 7 replies
  • 0 kudos

Resolved! Strava GPS cutting corners

Hi over the past couple of months on my runs and walks my strava GPS keeps cutting corners, this results in my distance and times being off. I have tried reinstalling and at the other stuff is says on the site to do but none of it works. Does anyone ...

Resolved! Zepp to Strava Open Water Swim

Strava is interpreting the open water swimming data from the Zepp app differently from what it should do. Can it not translate the data correctly?Zepp shows it correctly but Strava shows it incorrectly. 

Cman by Mt. Kenya
  • 5 replies
  • 1 kudos

Resolved! Power not displayed in app

Hi, from my last few Zwift rides, the power data is not displayed in the analysis page in the Strava app. The data is present when opening the analysis tab on the website. How to get this visible in the app as well?

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