Devices and Connections
Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.
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Forum Posts

Resolved! Best practices - apps & devices

I use Strava and have a Google phone and Strava doesn't sync to Google Fit. (I've disconnected accounts, revoked/granted permissions, cleared cache & storage and gone through a few other steps as guided on various websites.)I've just purchased a Sams...

Resolved! Peloton/Strava

I am trying to connect my peloton account to Strava but it says my Strava is connected to another peloton user.. I have disabled everything connected on Strava to Peloton but i have no idea how to reset this!

CRM by Mt. Kenya
  • 3 replies
  • 1 kudos

Resolved! Peloton Login via Google

Hello -  I’m trying to figure out how to connect my Peleton with Strava.  I created my Strava account with google oauth and when I click “log in using google” on my Peleton I receive an error message that says “social login is not supported”. Any ide...

Screenshot 2023-02-28 at 1.17.43 PM.png

Resolved! Sync failed (7)

I have a problem with sync between watch and phone there is problem to upload my workout from the Samsung Galaxy 2 because of sync failed (7). 

GabiS by Mt. Kenya
  • 1 replies
  • 0 kudos

Resolved! Distance Reduced when posting

Hey guys! Just finished a 5k run and beat my pb with 24:06, but when i posted the run, it marked only 4,97km, so it does not count to my PB, eventhough when I stopped the run it said 5km. Does anyone know how can i fix that? or at least for the futur...

Resolved! Software issues

What is the issue with the software this morning, I cannot upload my latest ride so decided to logout and start again, now cannot log in at all!

Custom53 by Mt. Kenya
  • 1 replies
  • 0 kudos

Connect Garmin synch

Hi,I find the calories on connect do not synch well into Strava.Ex. Ellipitical calories after editing in Connect ( to synch with Technogym with weight/age data and synch to heart strap should be more accurate )  to then synch to Stara shows the orig...

jsm66 by Mt. Kenya
  • 2 replies
  • 0 kudos

Resolved! Profile tab missing

Hello, so whenever I end my workout of my garmin it will sync automatic to strava without any issue but everytime I check “you” menu at strava, the profile tab is missing. The solution that I already did is logout and then login again then profile ta...


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