Strava doesn’t sync heart rate to Apple Health/Fitness

[Bisch]

I sync runs from Stryd to Fitness and it shows heart rate. I track outdoor bike tours with my Apple Watch and the HR shows also up in Fitness (of course). However, I track indoor cycling with ICtrainer and it successfully syncs to Strava incl HR but the sync of these sessions from Strava to Fitness are coming with HR data. I don’t understand how this is even possible and I checked all kind of permissions guides.

[Jane]

Hello @Bisch 

Thanks for your post. Please double check the following:

• Verify if you’ve granted permissions for Strava to access heart rate on the watch by opening your phone and going to Settings > Health > Data Access & Devices > Strava.
• Under ‘Allow Strava to Read’ you will see the following options, ‘Heart Rate’ should be toggled on:

I would encourage you to check our Apple Watch and Strava FAQ.

[Bisch]

Thank you @Jane 

checked it and did so before. Everything is to the right