watch active 2 synchronization problem

[LightMute]

impossible to synchronize but run from the watch, several cross tests done without success, wifi deactivation, watch restart,... nothing works!

[DixiSGD]

Das gleiche Problem auch bei mir, habe die App auch auf der Uhr schon deinstalliert und wieder neu installiert. Nun kann die Uhr keinen Code von watch.samsung.strava.com empfangen, da kommt eine Error Meldung.

[Jane · Accepted solution]

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

[Jane]

Hi @LightMute 

Sorry to hear of the difficulties!  Have you tried triggering a re-sync of the activities?  If an activity hasn't synced to your Strava account, you can attempt to re-sync the activity. Select Tap to resync below the activity date and summary. Please make sure you have a good data connection when resyncing.

Full instructions are here

Let me know if that helps.

[LightMute]

It turns out that the first test I did is still nothing