Another person's ride information was posted to your account

[toba2k2]

An acquaintance pointed it out to me, but about six months ago, driving records from other countries had been uploaded.

Could you please advise how I should deal with this situation?

[Jane · Accepted solution]

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.

[Scout · Accepted solution]

Update from support:  This may be due to purchasing or selling a used device. 
@toba2k2 if you need further assistance, please respond directly to the support ticket (#2830872) or submit a new support ticket if you need further assistance. 

[Jane · Accepted solution]

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.