Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 865 Views
  • 14 replies
  • 50 kudos

Resolved! Public virtual segments.

There are many hundreds of great virtual rides, often shared across platforms, without any public segments. New segments can only be made private. Rides without segments remove the important element of competition.  Your guidance states that a search...

Resolved! How do i merge two accounts?

hi i want to merge 2 accounts which i have . One of them is already active and i upload there all my activities . I pay to activate my account from my mistake to an other with i make with my another mail. How i can merge these 2 accounts because i do...

Resolved! Starred segments

Starred segments Since yesterday my star segments are mixed up. I was used to seeing alle the new starred segments at the top of the line. Now it's randomly placed making it almost impossible to look up later. Can this be put back?

José87 by Mt. Kenya
  • 1798 Views
  • 4 replies
  • 3 kudos

Resolved! My Strava Paid subscription will not show up on my Iphone

My Strava Paid subscription which I have for over 5 years does not show up on my Iphone. The Iphone only shows FREE subscription. What that means is NONE of my rides will show up or most of my followers on the Iphone will not show up on my Iphone App...

RMPRR by Mt. Kenya
  • 2692 Views
  • 1 replies
  • 0 kudos

Resolved! Activities with children

I’d really like to be able to label activities with children (much like shoes or commutes) to give a more accurate picture of speed with and without (and be able to show them how many miles they’ve done in one place)