Bugs in latest version (?)

[alanseptian2001]

Hi, first of all I haven't updated this app for a while and there's no problem with the old version. But yesterday, when I tried to update it to the latest version (336.11), there seems to be a bug or something wrong with this latest version. I encountered a few issues:

1. The routes/maps are messy and also the max speed is nonsensical.
2. On the homepage, none of the activities from my friends that i followed are appearing.

Can someone please provide a solution, thank you 🙏🏻

 

[Scout · Accepted solution]

Hello @alanseptian2001, 

Thanks for your post. Can you try our initial troubleshooting step of deleting and reinstalling the Strava app? Our recommended instructions are below:

1. Delete the Strava application from your phone
2. Power your device off for 10 seconds
3. Turn your phone back on
4. Reinstall the Strava application 

Note: You will not lose any data if you do this since all data is stored on the Strava servers.

Google Play Store:
Strava: Track Running, Cycling & Swimming
How to update your apps on Android: Support - Google

Apple App Store:
Strava: Run, Ride, Swim
How to update your apps on Apple: Support - Apple

If this does not resolve your issue, please submit a support ticket and we will investigate further.