Fitness points not added

[frösch]

Recently, I am not getting any fitness points for trainer rides.  My relative effort and heart rate are as high as running activities where I've gotten +2. My power meter doesn't seem to be reading consistently, so my avg power is low.  How do I fix this?  

[Jan_Mantau · Accepted solution]

The power data takes precedence over heart rate for the fitness points in the Strava app so you should strip the wrong power data  completely from your activities. This can be done by https://www.fitfiletools.com/#/stripper#view

Or you could ignore the fitness points in ther app, because in the Strava web view you can display the fitness without influence from power data by selecting only the "Relative Effort" instead of "Power & Relative Effort":