I can't see Waypoints?

[RoadBike]

Hi All,

My group ride has started using waypoints on our routes.

Each weekend a route is sent out that includes waypoints and everybody else on the ride can see them on their garmins, but I can't.

If I look at the route in Strava on my pc, the waypoints aren't showing, so I'm assuming this is where the issue is.

Does anybody have any idea why I can't see the waypoints?

My strava account is set to private, could this be causing the issue?

Any advice gratefully received.

Thanks

[Scout · Accepted solution]

Hey @RoadBike, 
Thanks for your post. I see that you have also submitted a support ticket ( #2753636). Our team will need some additional information from you... please respond directly to the support ticket and include the link to the route you are referring to so our team can further investigate. 
If anyone else is having a similar issue, please submit a support ticket and we can look into what's happening.