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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

PR not showing.

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Micky88rock
Mt. Kenya

‎09-15-2023 05:25 AM

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Set a new PR for 10k today and Strava not showing it as PR. Even when I go on my activity history Anyone know why?

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Scout
Moderator Moderator
Moderator

‎09-17-2023 07:22 PM

Hey @Micky88rock, Thanks for the post. We're going to send this over to our Support team so they can take a look at your account and figure out what's going on. If you have a similar question please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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Scout
Moderator Moderator
Moderator

‎09-17-2023 07:22 PM

Hey @Micky88rock, Thanks for the post. We're going to send this over to our Support team so they can take a look at your account and figure out what's going on. If you have a similar question please submit a support ticket and we will investigate further.


Cheers,
Scout (she/her)
STRAVA | Community Hub Team

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