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This post has been escalated to our Support team for one of the following reasons: it requires sharing personal information, the intervention of an admin, or multiple exchanges. We may also escalate to our Support team if a topic is highly complex or technical.

Problems with google play subscription

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bikeRunBoulder
Mt. Kenya

‎03-27-2023 12:06 AM

The price increase in google play cannot be confirmed. As soon as the pop-up dialog "confirm identity" appears, nothing else happens. Tried with multiple browsers (chrome, firefox, edge, opera) and devices (Windows PC and Android).

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LouB
Strava Alumni

‎03-28-2023 08:37 AM

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Eve
(She/her)
STRAVA | Community Hub Team

Visit our Help Center to search our support articles

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LouB
Strava Alumni

‎03-28-2023 08:37 AM

This post has been escalated to our Support team. If you have a similar question please submit a support ticket and we will investigate further.


Eve
(She/her)
STRAVA | Community Hub Team

Visit our Help Center to search our support articles

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