[Archived] Athlete Community

A recent app update has moved the power graph away from the analysis tab.   This is a really bad change because looking at the correlation between power and heart rate in the analysis tab is at the core of data analysis.   I would urge support in moving the power graph back to the analysis tab, even if it means just simply duplicating it so it is in both the main post page and the analysis tab.  Us cyclists want to see heart rate and power graphs on the same page please. 

Currently, when creating a group challenge, we can select a specific list of activities to count toward the challenge. However, individual goals can only be related to a single activity type or to a bucket of activities that does not align.For example, I participate in a group challenge that counts both Run and Workout/HIIT/Crossfit (see below for why I put slashes between those). I would like an individual goal that also tracks those activities.I grouped Workout/HIIT/Crossfit because the current app behavior is a bit confusing. In one group challenge where I participate, the only listed qualifying activities are: "Hike, Run, Virtual Run, Walk, Workout" but my "HIIT" activities on Strava *are* counted.Basically, when I do a bootcamp style activity (Workout/HIIT/Crossfit) or a run I would like to include it. But, for example, when I go skiing or biking I do not want those to be counted. If you were to create a pre-created group, it would be something like "a

I've been having an odd issue where, after installing any iOS update (i.e. 17.2) on my phone, the Strava Apple Watch app becomes unlinked from my phone and showing that I need to complete setup on my phone.  Uninstalling Strava from my phone (which removes from watch), rebooting, and then reinstalling Strava on my phone will fix the issue temporarily, but at next iOS update, this will reoccur.The only workaround thus far has been to uninstall Strava from my Apple Watch, reboot the watch, reinstall Strava on my watch, and then go through setup again.

Hi all retired a bike some day ago and added a new one (gravel) and defaulted on cycling and gravel biking. New activities altough defaults on the old (and retired) bike.   Any help? regards Luca

Hi! I've been trying to create a route through a paved greenway trail and whenever I try to draw my route, Strava doesn't recognize it as a valid way - even though the global heat map is dark blue and when I ran on it the other day Strava recognized it as a trail. I'm trying to create a long run because it connects to a trail system and it won't let me, I can't even figure out how much mileage it would add! Does anyone know why this is happening or how to fix it?

This always bugs me. I am offered a free trial but to be allowed to try the free offering, I need to put in bank details. I know why this is done, so that after the trial period runs out then a charge is made. I think it would be much better and friendlier of Strava to just let individuals try out the free trial without the need for bank / card details. 

Hi,I want to extract a list of all the activities that the club members have done in the last month. Is there any way to do this? When I check "recent activities" I only see the activities of the last 5 days.If I look in my own feed at everyone I follow, I see since the 18th of October, but we started on the 10th. There are 70 members and going through all 70 members and doing it manually will take a long time..

Hi everybody,I think there's a mistake with "snowboard" activities. If you record an activity of this type, the only segments in the report page are climbs. If you want to see slopes' times (so, time for descents) you have to change your activity in "alpine skiing" (or similar name, in italian is "Sci alpino").   

Strava, segments taken within 1-minute of each other are labelled incorrectly with the same label number instead of being unique. I did this segment below 10 times, and instead of being numbered 1 to 10 they are numbered 1,1,3,4,5,6,6,8,9,10 which makes little sense: 

My segment creation screen only displays for a fraction of a second making it impossible to click “next”. Why ? im a paying subscriber and this happens on both my laptop and desktop . thanks in advance 

Hi! I am new to strava. Is anyone else taking on a virtual Conquerer Challenge? I have just started the PCT and was wondering if anyone else is doing it? 

Hi Can u check why I'm unable to comment despite waiting for 48 hrs?I did not do 1000s of comments maybe 30 invinting some people to join out MTB chat..my email is ahahac AT gmail.comIts annoying that I cant comment.. Alex

Was not having any issues with syncing from my watch until 6 days ago...Now nothing syncs and when I try to resync I get errors 99, 42, or 7....I have restarted my phone and watch as well as uninstalled and reinstalled the app on both.....Looks like there have been issues in the past like this....Help.....I already lost a week of stuff and had to manually add them but as a premium member I would not think that this should be the norm..... 

Just wondering if this is a known bug ...   (hi, I'm a subscriber, btw, have been for many years. hello)So, there are (running) segments I complete on a very regular basis. For some of these segments, I get segment efforts recorded on my activity, but when I view the leaderboards for the segment, I'm not there at all - in fact the leaderboard says at the bottom (on mobile) "Tackle this segment to compete for the crown" as if I've never completed it at all.Many segments I complete, even on the same activity are just fine, my effort is recorded, and I'm on the leaderboard (somewhere near the bottom usually).Here's an example ... an activity from today, where I got a PR on a segment, but when I look at the leaderboard, I'm not there. There isn't even a "today" leaderboard.  

Hi all!  I have been setting goals and tracking against them for some time.  I just started MTB.  I did a ride last and this week and the distance and elevation (my two goals) did not show these rides.  I went back and see that when you set a goal you need to choose - Ride, MTB, etc.  There is a feature to select All Sports which would have included both.  The Question is: now that I have a weekly goal that we originally set to Ride, how to I change that to add other activities such as MTB?  Thanks!

I hope somebody sees this and can help me. I am a college student, and was using the app to help track my half-marathon progress. Unfortunately, I became injured early when I had the free trial and am now not able to use this app after healing from several surgeries. I forgot about my free trial and was charged a hefty amount today, a price that I can not afford with my medical bills, grocery, and school tuition. I canceled my subscription immediately, but am hoping for a refund. I emailed and messaged, but am hoping I can get a soon reply before it gets too late. PLEASE HELP! Thank you so so so much. 

Hello, I have a Huawei watch that synchronizes with strava, but I usually cannot check heart rate in strava. I thought it was because I didn't have a strava subscribtion so, simply, strava wasn't showing me the data. However, I have just started a 1 month free trial, but I still can't see any heart rate info. Does anyone knows if heart rate from huawei can be uploaded to strava? Thanks a lot, regards

Hi, I am currently training for a marathon and using Strava to track my runs on my Apple Watch. The trouble I am having is that my plan has specific paces it is telling me to run at during my runs, and Strava on my watch during my runs only tells me the Split and my Average Page. So if I have run for 5 minutes for example, I cannot see the current pace I am running at. Can someone please help me with this.

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I track two types of exercise in Strava, Cycling and Swimming.On the bike, I simultaneously use a power meter and a Polar H10 heart rate monitor.  My understanding is that Strava uses these two inputs to "calibrate" a Training Impulse estimate based on Relative Effort so that can be used for the times when I ride without a power meter or do something other than cycling.My Fitness and Freshness page is set up to use both, "Power and Relative Effort."When I bike, my power-based Training Load (which gets used directly for Training Impulse) is always about 0.7x Relative Effort.When I swim, I wear a heart rate monitor and Strava calculates a Relative Effort.  I expected Training Impulse to be about 0.7x Relative effort for the swims, because that's what it is when I bike with power meter and heart rate monitor.  TSS is always smaller than RE on the bike.  But I see the opposite result.  From swimming, the "Training

Hey Guys,Just wondering if anyone else are having issues with the recording of your activities?it’s been 4 days straight and nothing has been Recorded, does anyone know what is happening?

Has anyone had experience of content not showing on a PC? We can see all the drop down options such as activities and profile but then when the option is clicked there is a blank page. It’s only the one PC but it worked until a couple of weeks ago. We haven’t changed anything on the PC.It works with both our profiles on other devices such as iPad and laptop. Any thoughts please?

Hi over the past couple of months on my runs and walks my strava GPS keeps cutting corners, this results in my distance and times being off. I have tried reinstalling and at the other stuff is says on the site to do but none of it works. Does anyone have a solution for this please 🙏. 

 For some reason I haven’t been able to comment for the past 24 hours on activities. A message reads, “rate limit exceeded”. It is working again now. Thank you, Strava. 

Strava is interpreting the open water swimming data from the Zepp app differently from what it should do. Can it not translate the data correctly?Zepp shows it correctly but Strava shows it incorrectly.