[Archived] Athlete Community

Hi, from my last few Zwift rides, the power data is not displayed in the analysis page in the Strava app. The data is present when opening the analysis tab on the website. How to get this visible in the app as well?

HiHow do I see older activities of friends? Dashboard only goes a short way back and shows just 'recent activities'. I'd like to go back approx 1 year.Thanks for any ideas

Live tracking map of the athletes: https://www.orlando2024trials.com/athletes/track-an-athlete/Is a live tracking map available during the Olympics?It would be cool if we could do this in Strava.

Hi folks;I'm doing route planning for a charity gran fondo in Ontario Canada.  We're wondering about the idea of including a Strava segment on two of the routes.  We would do prizing for the KOM, QOM and perhaps fastest seniors participating in our event.I have a paid subscription to Strava - so I use segments a bit and have a few favourited for use on my wahoo, etc., but my question is - would ALL Strava users receive times on the identified segments on that day or ONLY the paid subscribers?Would I see segment times for free strava members even if they cannot see themselves?Idea would be that we would visit the segment pages on the website after the event and see who had the fastest time - award a prize - include this in wrap up ceremonies.Thanks!

Welcome back to Wisdom Wednesday! Every other Wednesday we'll drop a question in the Community Hub. You then have 9 days (that's until the following Friday) to showcase your Strava knowledge and answer the question. Question: What is Relative Effort on Strava and how can I get it on my activities?   Remember to submit your answer in the comments by January 26th. The winner will be randomly selected from the correct answers to win a free one-month Strava subscription! 🙌  The lucky winner will be announced on January 31st

I recently started using a Cycplus M2 GPS that uses XOSS to upload to Strava.On my activity pages using this device the device is not listed.I've preciously only used Garmin devices and they always show the device used.Is there a reason that this new device is not displayed?Is it due to Cycplus/XOSS not including it in the file? Or Strava not recognizing the device?

Hello. Wondering if it has ever been suggested to make a way to have your activities be non-public, yet still be able to be part of the leaderboards? A lot of the fun of Strava is segments. I hesitate to not make my activities public because I like being part of the segment leaderboards. I feel like I have to choose between safety and fun (and one of the biggest draws to the app). My suggestion would be to give an option to have your activities private but still participate in segment leaderboards, etc. Anyone else agree?  

When I go to any segment page on the Strava website (e.g. https://www.strava.com/segments/4471375) and scroll down to the leaderboard, any filtering request that I perform times out and is unable to be performed. The leaderboard filtering is a premium subscription feature. For example, it times out when I click "This year" in the left column (to filter by results this year) or "My Results" (to see only my results). It also times out when, in the top column of the leaderboard, I change "All-Time" to any other period (e.g. "Today"). Any filtering I try to perform greys out the leaderboard permanently, as it times out and fails to update, forcing me to refresh the page. I've replicated this on multiple browsers (Chrome, Brave, Edge). This bug has persisted for at least several weeks.

I was wondering if anyone knows how Strava calculates 'watts' for an e-bike ride?Technically, the e-bike knows how much assist it is adding, but I do not know if it exports that data, or if Strava can access the data.My typical analog bike ride is about 150watts average, and the same trail (albeit 30% shorter time) is about 200 watts when on the e-bike. So, yes, I can assume I am getting a 50 watt booster from the e-bike over the ride. Was just wondering how Strava handles this.

I created a post here a week ago about not being able to record an activity on my watch.  Jane helpfully transferred the question to a support ticket, but then marked the question as "solved".  Transferring it to support is not "solved".  In particular, support have got back to me and explained (I haven't tested yet), that the problem occurs if you have never recorded an activity that included GPS data.  Once you have recorded at least one activity with GPS on the watch then all will be well.So I thought I'd put this in a new post, so that others searching for that problem will be able to find THIS solution, rather than the "transferred to support" solution.

New to the forum so apologies if in the wrong placeMy downloaded routes won't load once I'm out in the middle of no where with no Internet. This keeps happening. I can't even see my list of routes anymore to open the downloaded one. It just tells me there's a network error and can't load.  Surly there's an option somewhere to see the downloaded routes while offline?

I have a power meter, so I can see the total work number (in kJ) as I ride my bike. Unlike "calories burned", total work should be a fairly straightforward calculation from the power numbers in Watts (it's a discrete time integral). Once the ride is uploaded, Garmin Connect numbers agree with what the head unit was showing. However, the Strava value for total work is usually 2-4% lower. Any ideas why?

There’s a bug in the iOS app:Settings > Push Notifications > option Comments on Others’ Activities > disableThis doesn’t turn off notifications for comments on other people’s activities - I keep this disabled but once I comment on someone else’s activity, I am still being notified about new comments.This makes me think twice before e.g. congratulating someone on a great achievement as I don’t want to be hit by a surge of notifications that I’m not interested in. I’d be happy to comment more and encourage fellow athletes, but this bug is stopping me. 

Hi, in the recent past (Winter 2022) group challenges would show the individual contributions of participants working together towards a goal. That was highly encouraging to members because it showed the work they put in to the collective goal.Now for whatever reason, that statistic is now replaced by “last qualifying activity date;” I don’t think this contributes anything to the participant themselves or to others within the group. It’s frustrating actually to not see individual contributions. The dates of activities adds no value shown as the main metric when viewing group challenges.Having to click into the individual users to see how much they’ve contributed to the collective goal is an extra step that saps the fun of what group challenges used to be. No one wants to tap into each individual participant to see what should be the first thing shown from a UX/UI perspective.Is this something that may be changed back to its previous UI?

Hi, my Strava account on an Android phone won't let me change email. The account and address is 12 years old and that email has not been used for anything other than Strava throughout those years. I honestly have no recollection of using it - note that I have always been permanently logged in so have never used it on a regular basis (logging in and out). I've no idea what my password is and I get no option saying 'forgot password?', so how am I supposed to progress with this??  It's infuriating!  Al. 😞

Hey tennis fans! The first of the four Grand Slam tennis tournaments has begun. The 112th edition of the Australian Open will be held from January 14-28 at Melbourne Park. Along with the other three, the French Open (May/June), Wimbledon (June/July), and the US Open (Aug/Sept), these tournaments showcase the best players in the world.  There are a number of players to keep your eyes on at the Australian Open. You can catch defending men’s singles champion Novak Djokovic from Serbia going up against Croatia's Dino Prizmic on the first day. Djo

Can we pause notifications from Strava while injured. I’d really like to get back out there but I’m on strict bed rest the  light activity for the next 6 weeks. I’m already nervous about losing conditioning but Strava updates feel like nags.and I really do need to follow drs orders also it would be nice to be able to show injury or illness on the graph.

Hi, I started a challenge on 1st January and recorded the results manually and when I look at my activity feed it is reporting 31 December last year instead. I have checked the time zone settings and it says Sydney Australia and I've gone in to edit and it is 1st January, but then defaults to what looks like Los Angeles Time back in the feed. Are there any other ways to fix this? It's making my monthly tally short and I need to be able to show I've done 430 km for the challenge by the end of the month. Thanks

Hi, recent problem. I create a route - either drawing it on the app, or upload a gpx file, hit save and all should be fine. However the app shows (by the saved route count) that the route is created, yet it doesn’t appear in my list of saved routes! Website no better, the newly created route not displayed. Tried website using Chrome, no good. Did all obvious things like logout, delete app, remove cookies. No joy. Any ideas? I have logged a ticket but no idea how long that’ll take. Thanks. 

Hi all, I have gone through a big frustration with failures to add admins to my club. No matter what I use, my notebook with Firefox, Chrome and Edge, mobile app, I have tried everything and no luck with adding the admin. Whenever I click on the MAKE ADMIN button, the page resets and goes back to members page with no change whatsoever.Help please. Thank you, T.

HiI've got another new problem with the Strava app on my GW4. A bit of history... I originally reported another issue back in October:https://communityhub.strava.com/t5/devices-and-connections/known-issue-new-problem-with-heart-rate-recording-on-galaxy/m-p/17983#M956It was flagged as a 'known issue'. I'm not sure if it's been fixed (need to do more testing as it was very intermittent).Since then there has been a widely reported issue with the Samsung Wearable app which resulted in my having  to reset my watch. (https://eu.community.samsung.com/t5/wearables/wearable-app-not-opening/td-p/8846888)The Strava app was reinstalled as part of the fi

Please can you let me know when Strava will support the new Samsung 6 smart watch? Many Thanks Tanya

Why does Strava regularly drop HR below 8°C after 45-50 minutes?

I have recently been logged out of my Strava and have lost access to the email account it was linked to. how do I recover the account? I am still able to automatically upload activities through the Garmin connect app and I am subscribed to Strava. Please help! This has been going on for days of back and forth of submitting requests and no one is responding  all the best

I did the discounted membership price on my correct account. When the discount page popped up for the subscription it made me continue from a different browser. I logged in through the 'sign in through email option' and ended up signing up for the subscription on a brand new account because I used a different email. I want to transfer my subscription from one account to the other. How do I do this?