[Archived] Athlete Community

I submitted a request to download my data more than 48 hours ago, and I haven't received any email form Strava since (I’ve checked the spam folder as well). Is there any way to verify the status of my request?

The activities.csv file included in Strava’s bulk account export does not have a field for an activity's visibility settings (i.e., whether the activity is visible to Everyone, Followers, or Just Me). Along similar lines, the archive is also missing per-activity map visibility settings (e.g., if the start/ends are hidden). That makes it impossible to maintain privacy when sharing data in bulk across services.I propose that Strava add these fields to the archive that’s produced when exporting data.

The new update messes up the personal heatmap in a few ways: 1) All of the color options are now much lower contrast than before, making it harder to see the cumulative and specific activities.  2) The color intensity calculation is wacky. Routes that have only been run once will vary in color intensity, even within a single block.  3) The map really lags in updating now. For instance I uploaded an activity more than 8 hours ago, which shows in the feed, but still doesn't in my heatmap. Before this update, it would show up within 5 minutes or so at all scales. I'm worried it will start dropping activities entirely.  All of these create clear degradation on the #1 feature I subscribe for. Please fix.  These issues show up on the Android app & web browser (Chrome).

Hi, how do I get my rides from Strava to my Garmin?

Hi zusammen,für meine Bachelorarbeit untersuche ich den Einfluss von Sport-Tracking-Netzwerken wie Strava auf verschiedene psychische Faktoren 📱💪Dazu habe ich einen kurzen Fragebogen erstellt, den ihr unter folgendem Link findet:👉 https://www.soscisurvey.de/tutorial467182/Da man auf Strava keine Links mehr posten kann, versuche ich es in der Community.Die Teilnahme dauert nur ca. 10 Minuten und würde mir wirklich sehr weiterhelfen 🙏Vielen Dank schon mal für eure Unterstützung! 

Via 'kaarten' heb ik een keer een eigen route samengesteld. Ik zie deze nergens terug. Wanneer ik een route loop die  grotendeels overeenkomt met deze eerder ingestelde route,  krijg ik steeds te horen dat ik van de ingestelde route ben afgeweken. Of het bericht dat ik weer terug ben op de route. Ik weet niet hoe ik deze melding tijdens het lopen kan verwijderen? Groet.  Peerke.

I've noticed that the "Edit” option is not available anymore when I try to edit any of my own routes (not activities) in the "My routes” section. Only the "Embed” and "Duplicate” options are available.Is this a bug? The workaround is to duplicate your route and then edit it. But in this case you'll have to go and delete the "original" route manually.Please, let us know if this is a temporary issue or the "Edit” feature is gone forever...

Hey how can I do a more in depth report on someone? The account Jeff Stinson has been commenting on a lot of girls posts being weird and also commented on my girlfriends post and people have come to me saying they feel uncomftorable about the account. I would like to do an in depth report and would like to spread awareness about the user but i do not know how to report.

I’m not sure if this is the same thing others seem to have mentioned regarding GPS.Before a golf round, I start the ‘golf’ activity on my PIxel 3 watch on Strava (not fitbit). After it’s been going a little while, I then open golfpad on my phone and start a round. This then opens golfpad on the watch. At this point, Strava is still recording and golfpad is doing its job. However, after about 12 minutes, I notice that the strava icon has disappeared from the watch. When I finish the round, I can see Strava has recorded an activity, doesn’t seem to know it’s golf and has recorded around 10 minutes and with peculiar tracking route.I think if I open the Strava app on the phone instead of the watch and do the same thing it works properly but this means my phone is simultaneously GPSing for Strava and Golfpad and this kills my battery during a round.Any reason why the watch app would just stop recording and not give the usual (or any) screen to check with you t

Has the web version been updated recently? Has anyone else experienced this issue? Thanks!

Bonjour Quand j'exporte mon activité de ice watch à Strava Strava modifie le temps de l'activité.Mon activité d'aujourd'hui est passée de 2h07 sur ice swatch à 3 h sur Strava 

The last changes to Strava Routs management are not the best one - Routs can`t be deleted or edited without been duplicated - is absolutely inconvenient when you creating routs and then try to make some changes or when you share a rout with friends and the only way to make changes is to duplicate it. It turns out in a mess of useless routes been saved.What other users think about it?

My Strava walk from yesterday did not upload, which I found unusual. I checked all my settings, but nothing seems to have changed. I asked a friend if her Apple Watch was syncing with Strava, and she said it hadn't been working for the past few days; it worked fine on Friday evening. Is anyone else experiencing similar issues?

The map only mode added a smart feature today that gives you suggested routes. It seems cool and I may use it, but it disrupts how I use the map. When I'm out on a ride, I look at the map only mode with global heat map to see where others have gone and choose my path from that. The new create route feature covers the map and shows one possible route at a time, sometimes zooming out. I can't find where to turn off the feature so I can just use the map as normal. Please help!

Last 2 activities didnt upload to strava from my dash. App says they have uploaded. All settings seem correct in app and strava. Anyone help please ?

there's a glitch where strava is showing 19,431.95 mi on my 7.35 mile run on samsung health usung glalaxy watch 7. I can't even delete the run on strava since it doesn't load when I click on the activity. Every other run sync with no problem.  Thanks for your help 

As could be seen from the screenshot, the route reverse function does not work properly. In the past there would be no issues. This make the modification much difficult and complicated when dealing with sophisticated routes. This does not happen just once but I just found this recently. Strava route making used to work well but seems not anymore. Is it the right time to change to Komoot? 

Golf Activity Update Request: add an option button for “walking” or “golf cart”. Obvious reasons, walking would track steps, mileage, correct pace, etc. and golf cart would just track duration. Maybe this would be an easy fix for incorrect pace. (see below), would this be considered a bug or incorrect data tracking? 

Wasn’t sure where to ask this, so forgive me if it’s not the right place. I occasionally like to use the share to facebook feature for a ride, and in the past it would post showing a small map of the ride as well as some data (miles, speed, accomplishments). Lately though, it only displays a link, with no info. I’m not sure why, as I hadn’t changed anything. I see my friends shared rides still appearing the same, so I’m not sure why mine are different. 

Dear Strava Support Team, I am writing to express my concern and seek for assistance, as the subscription fee was deducted from my GCash account worth P1,500 through Android Google Play services without prior notification. Upon checking on your Terms and Conditions Support page online, it was stated that we are entitled to get a refund as long as the cancellation was done within 48 hours. Luckily, I immediately cancelled the subscription the time I knew I was renewed. I kindly request your immediate assistance in processing my refund. Your prompt response would be greatly appreciated because this matter is quite urgent as I am in need of the funds for an emergency. Thank you for your attention to this matter.

I have created a run club for my university on Strava, and one of our members is unable to post her activities to the club feed, even though other members can post without issue.We have already tried the following troubleshooting steps: Updated the app to the latest version Deleted and reinstalled the app Reviewed and adjusted the club settings Despite these actions, the problem persists.

Aujourd'hui, je ne peux pas télécharger de photo sur un trajet.Je peux choisir une photo, je choisis Enregistrer l'activité, il y a une progression indiquant que l'activité est enregistrée, mais la photo n'est pas téléchargée sur le trajet. C'est bizarre 🤷Quelqu'un aurait-il le même souci ?Merci !

I went for a run with someone and she ended up going a bit faster at the end, and taking a different route. She tagged me, so when I opened Strava to see my run that synced from Strava on Apple Watch, I clicked accept on her invite to tag me. But it seems in the process, my run disappeared and now I only have her run on my profile. How can I recover my run?

I’m currently unable to access my paid subscription account. When attempting to login to Strava, it connects me to an old account that I do not use. If I try to login through apple or Facebook, it wants me to create a new account connected to my Facebook.I’ve submitted several support tickets over the last four days, but cannot get a response. 

I am trying to change my email address, however, when I try to enter my password once selecting my new email it’s says incorrect password so it will not send me an email to change my information. I am now stuck with my mum’s email.