[Archived] Athlete Community

I know the mileage on a bike trail I ride weekly.  After I stop the ride and look at the miles and time it is OK.  When I save the activity the mileage is wrong, the time is correct.  What can I do to solve this? thanks

Every time I go and save the map of a ride its different.. It use to be great, a simple map with the required details, then half the map was getting cut off, now a stupid gradient and text over the top of it.. Why cant you just leave a perfectly working feature alone, and not screw it up?

In the image the Surface Type information next to estimated moving time shows 100% not specified while  in the elevation profile map it's about 50% dirt, 50% not specified. Browser is Safari 17.6. 

My weekly summary for cycling shows hours instead of miles and I cannot see how to change this. My indoor rides calculate miles so that shouldn’t be an issue. and I want that metric instead of hours- any help appreciated as I’ve searched and asked the chatbot!

“Progress” keep freezing. I have done everything. Is Strava App having issues atm? Very frustrating.

Strava should give a way for participants to flag anomalies by other participants in monthly challenges.For example, right now, the top 3 participants in the January 400 minute challenge, have activity times that are greater than if they continuously exercised for 24 hours every day non-stop. In fact the top guy has so far done 121,173 hours in 26 days - I don’t know if this is a Strava error, or ridiculous cheating. However, there is no way to flag this.  

Hi guys,I’m taking part in the Strava January 400 minute challenge. I noticed that the top 10 in the leaderboard have times that on the 26th day that are dubious. The top 3 in the leaderboard have times that are literally impossible, there are not that many hours even if you have exercised continuously for 26 days (26th of January as I write). Unless I’m totally missing something?There seems absolutely no way to report this. This is the first time I’ve ever taken part in a challenge, is this kind of thing common?Anything that can be done?Cheers 

I am curious to know how the majority of the top ten athletes in the July 400 minute challenge have managed to record more hours than there are in the month so far. Do they have a Time Machine or something?

As the person maintaining the library of Strava segments for Zwift, I worked with Zwift HQ and internal Strava contacts to determine a list of 10 segments to turn into Verified segments back in November 2024 (read about that here).There’s a big issue, though. Now that these segments have been deemed “verified”, Strava is using real-world GPS data for the segment elevation, instead of the GPS data Zwift supplies. This is a problem, because Zwift places their segments (even the roads like Alpe du Zwift which are based on real-world roads) elsewhere in the world, to keep virtual from overlapping with IRL.Here’s the list of verified segments. Click any of them to see what I’m talking about:Alpe du Zwift

  Since last years updates the heatmap does not include an option for showing not filtered activities. It worked perfectly back then in 2022e.g i want to see all combined heatmap for bike + hike in a mountain for exploring all trailsAnyone knows a solution to this problem?Thanks

As I write, May is just under 550 hours old, yet the entire top 50 on the leaderboard have all supposedly done more than 550 hours exercise, with the top 2 having done over 3000 hours. Is there no sanity checking on what people are logging for challenges (this challenge claims manual activity doesn’t count, so one must assume they have multiple devices logged in simultaneously)?

Hi   I have noticed that when I finish a run my time isn't showing on my activity, I just get distance and pace, but my husband does have his distance pace and time showing,  on my walks the time shows ,  I have my watch set up as distance ,pace, time and heart rate what am trying doing wrong  any help would be appreciated 

We have a challenge at work where people compete in teams of 5. We have 100 people who has signed up, so we need to create 20 different teams.  But when I came to create the 11th club, I got the error on my phone and online on PC:“Something went wrong. Looks like this isn’t working. Please try again later” I can’t find any documentation that there will be a limit/max of how many clubs I can create. Any that have similar experience or am I just experiencing a bug?  

When in a segment, the screen shows the screen as green rather than showing my progress vs prior runs on this same segment. Is this a glitch or a new feature that I don’t understand? 

I can’t login to my Strava account on the mobile app using my Outlook account. It says error has occurred, try again. I can login using the Safari page and on my laptop (Through sooo much difficulty). It won’t let me login or send a code via email.   

I have recently rejoined Strava community and trying out first month with a subscription.  Does anyone else out here feels the watch app could do a lot more than what it does how. For example, saved routes / to start routes can only be done with the mobile device. I dislike carrying my phone for any run and would love to have this feature on watch app alone, but it doesn’t.  In this case, I recorded the run in both devices and Strava couldn’t even figure out it was same workout and saved both thus causing data error when I deleted one of it.  Is Strava looking to make this feature more robust? Would love to hear anyone else’s experience.  Thanks! 

HELP! I changed some setting(s) in Strava, and now instead of my actual Distance and Pace showing, I see  0.00 and 0S/mi. I use the Strava app on my iWatch and my iPhone. When I start Strava on my watch to record my run, it stays at all zeros for average pace and miles during the run and when I finish. It appears that these are being recorded, simply not displaying on my iWatch, iPhone app, or Strava's website. I've attached screenshots showing what I am seeing on my dashboard now and earlier before I changed the settings (security? privacy?). I'd like to see my pace and distance while I am running, as well as on my dashboard after my run. I compared my settings with my wife's settings on all of our devices and they all seem to match, and her dashboard displays correctly with what we both prefer to see shown.What I see now after a run with 0 miles and 0s/mi pace:

On may 18th, I was editing one of my shoes from the iOS Strava app. After a run, I went to « my shoes » section, saw the proper list as usual :mizuno wave Daichi 7 salomon ultra glide 3 mizuno wave ultima 16 « pour tapis » Mizuno wave rider 28 bleu vertthose last ones are my usual pair of shoes for the running. So I clicked on it to « modify » , check the « make default » box, and validated.once back to the list, this pair disappeared ! I checked the « retired shoes » section, it’s not there. I have an old pair of « mizuno wave rider 28 », but it’s an old one. The new one had « bleu vert » at the end to make the distinction.I went to check all the runs I’ supposed to have done with those shoes, and the shoes reference has left, there’s a sad «-« character instead.of course, it’s annoying. I have tried to ask for help from the support, but I’ve been told that « they are limited to investigate these sorts of issu

I am looking at the heat maps in my area. When I seleect global there is data but when I only select weekly heat map there is no data for any sport. Is this only available in a limited area?

I tried connecting my amazfit active 2 to Strava and did a run. The gear shows just amazfit active instead of active 2. As suggested by others disconnected both apos, manually downloaded gpx/fit files and manually uploaded on strava website. Still the gear shows wrong. I want it to be displayed as Active 2 instead of just Active. Any help.. 

Sharing my Strava activities is one of the key reasons I use the app at all. The new Strava share activity options that I have on my Android app are awful. Almost everyone I run with on Fb end up screenshotting the opening activity view and using that when sharing so I am far from being alone.

Hi,(I hope I posted this in the correct section, please bear with me if not)I just recently updated the Android app on my phone (Google Pixel 7 Pro), and it seems I can no longer access my profile. I used to be able to do this by tapping on the “You” button on the bottom right and then there was a button on the top (a clipboard icon, I think?) where I could see my profile. I used this to check my shoes (I always used whichever pairs had fewer miles on it), but now I can no longer do that. Is this a feature or a bug, or did it simply relocate somewhere else?Thanks

Over the last couple weeks about half of my weight training sessions show up in my "activities" but not on my "training log," which I like to use to see trends over time. All my runs show up. To my knowledge there's nothing different in settings for the activities that aren't represented in the training log. I've only gotten back to weights in the last couple of weeks so I don't know if it's an issue with my data or app updates. Example from yesterday (May 20) in attached photos.  

When on a Live Segment (on my Garmin 1030), the positive and negative time differences are the complete opposite of what you’d expect if you’ve ever watched a sports event on the TV.For example on Il Giro right now - When a rider/group is behind the leader, they are listed with +minutes:seconds (Positive value)On Live Segment it’s the complete opposite! When I’m behind I’m being shown a negative value. This goes so hard against common sense that I feel like Strava is trolling me.   

Hi.I calculated that Strava uses the following thresholds for cycling:Zone 1: 59% Zone 2: 78% Zone 3: 87% Zone 4: 97% Zone 5: 100%Who came up with this formula? What is its source? It doesn't look like anything I've seen before.Will different thresholds be used for running? I haven't checked yet.