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Devices and Connections

Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.

  • 1,019 Topics
  • 4,148 Replies
1019 Topics
Miklo78
Miklo78Hub Rookie
asked in Devices and Connections
Strava & Fitify integration via Apple Health

Hello,I've been experimenting with the Fitify fitness app on my iPhone / Apple Watch. The issue is that I can't transfer workouts into Strava even if Fitify uploads them to Apple Health.After contacting Fitify support, I was informed that since Apple Health receives the data, Strava must be source of the issue.How can I use Apple Health to integrate Fitify workouts into Strava? Or is there another way around it?Thanks for your help.

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Miklo78
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xavicxHub Rookie
asked in Devices and Connections
Help: maps have dissapeared

Hello,I have been using Strava for years with the same watch and I have noticed this week that maps from new activities are not displaying and maps from previous activities have dissapeared. I haven't modified anything related with configuration in many months. How can this be possible?Thank you.

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KnehHub Starter
asked in Devices and Connections
Adjust notification sound of the Strava app on Samsung S23.

Does anyone know if you can adjust the notification sound with your own sound on the Strava app?And how do you do that, I can't find it.I have a Samsung S23 with Android version 14 and One Ul 6.0Greetings, Henk.

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Jane
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Anonymous
asked in Devices and Connections
Automatically tracking steps

I'm trying to automatically track steps from my iPhone health data. I have connected it with health on "Applications, Services, and Devices" settings but it says "No workouts detected in the last 30 days". But every other app thats connected to Health shows my health data fine. 

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Jane
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chriscangusHub Starter
asked in Devices and Connections
Running strava on apple watch at the same time as another app

Hi allIs there a way i can start a run on my watch but also run another app - in this case its echo heart rate app so i can log the run with strava but just have the echo heart rate zone on screen. When i try i get the workout interuppted message   thanks in advance

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Jane
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KerriganHub Starter
asked in Devices and Connections
Apple Watch

hi   Do you know if you can get your sleep pattern data on to Strava from your Apple Watch. unable to resolve this > all my workouts are transferring no problem

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Jane
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MarcRice1Hub Starter
asked in Devices and Connections
My last 2 runs haven’t Synced to Strava app from iWatch and don’t want to lose my PB.

I’ve logged out of both Apps then back in, switched the iWatch and phone off then back on. However I still can’t get them to Sync. Anyone able to help? Many thanks, Marc      

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Jane
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LukeM84Hub Rookie
asked in Devices and Connections
Bad tracking

Why on my Strava i have bad tracking when on Sports Tracker using the same time everything is ok. Any sugestions ?  

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Bharath_2023Hub Starter
asked in Devices and Connections
Reg _Battery drain on continuous usage of Strava App

Dear sir / Mam,Greetings to you , I'm going to participate in marathon , the organizer recommended your app to use in marathon . The problem is my mobile is one year older and my collegues are also participating , if the battery drains faster , what is the solution to use the app for 3 hours +.Anticipates your responses,Thanks & Best Regards Bharath H.

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Jan_Mantau
Superuser
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FuenoHub Rookie
asked in Devices and Connections
Strava not updating zeblaze activities / Strava not updating zeblaze activities

Há alguns dias notei que o strava deixou de atualizar as atividades de corrida feitas e salvas no zeblaze stratos lite 2. No app do zeblaze tudo ok, mas de uns 10 dias pra cá, as corridas não são importadas pro strava TRANSLATION: A few days ago I noticed that Strava stopped updating the running activities done and saved on the Zeblaze Stratos Lite 2. Everything is ok on the Zeblaze app, but for about 10 days now, the runs have not been imported into Strava

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StampeetHub Starter
asked in Devices and Connections
Training live Synchronisation Apple Watch and iPhone

Hi @ All,I can't find a solution to my problem.When I start a Strava workout on the iPhone, I want it to be displayed on the Apple Watch at the same time.If I start the app on the watch afterwards, it does not synchronize the current live workout. It doesn't work the other way around either. Is this simply not possible or is there a missing setting? Thanks for your ideas.

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Jane
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pwrmaenpsHub Starter
asked in Devices and Connections
It looks like you're using a browser that Strava no longer supports.

Hi, i have problems with my strava on PC/Web.. it always fails to display the page perfectly in the last 5 days, I've tried using chrome, incognito, and firefox all of them can't display it. One of the info on the page says: "It looks like you're using a browser that Strava no longer supports." I've checked my chrome version, it's the latest version.is there anyone who can help me?

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Michal11
Michal11Hub Rookie
asked in Devices and Connections
device_name not suported for etrex 32x

Hello, I am asking this specifically for a Garmin Etrex 32x device which is not supported by garmin connect and is not able to sync with phone, the only way to upload its tracks is to manually upload gpx file.From what I understand, device_name will show up in the activity page, only if it came from connected app (like garmin connect et al) Would it be possible if it showed on the activities where track was uploaded manually? gpx tracks usually contain creator xml tag for device that produced them. Or maybe there is a list of known devices from manufacturer's sync apps that are used, then again strava does not know etrex devices 🙂 I know it's old and unpopular gizmo, but it is really robust for all outdoor activities and would be nice if strava honored its device name from gpx xml. example tag from gpx <gpx xmlns="http://www.topografix.com/GPX/1/1" xmlns:gpxx="http://www.garmin.com/xmlschemas/GpxExtensions/v3" xmlns:gpxtrkx="http://www.garmin.com

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Michal11
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yourifHub Rookie
asked in Devices and Connections
Activity is missing meta information like map, pace, time, calories

Somehow, since my last 2 runs, my activities is missing a lot of data. I tracked both runs on an Apple Watch Series 5 (no SIM) without carrying a phone. I turned all permissions to ON.  Any advice how to fix this?       

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chenmeister64Hub Rookie
asked in Devices and Connections
Apple Watch App Stops Working after iOS Update

I've been having an odd issue where, after installing any iOS update (i.e. 17.2) on my phone, the Strava Apple Watch app becomes unlinked from my phone and showing that I need to complete setup on my phone.  Uninstalling Strava from my phone (which removes from watch), rebooting, and then reinstalling Strava on my phone will fix the issue temporarily, but at next iOS update, this will reoccur.The only workaround thus far has been to uninstall Strava from my Apple Watch, reboot the watch, reinstall Strava on my watch, and then go through setup again.

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Scout
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TimMcCannHub Starter
asked in Devices and Connections
Samsung Galaxy Active 2 Watch stopped Syncing

Was not having any issues with syncing from my watch until 6 days ago...Now nothing syncs and when I try to resync I get errors 99, 42, or 7....I have restarted my phone and watch as well as uninstalled and reinstalled the app on both.....Looks like there have been issues in the past like this....Help.....I already lost a week of stuff and had to manually add them but as a premium member I would not think that this should be the norm..... 

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msilveiraHub Rookie
asked in Devices and Connections
huawei watch heart rate

Hello, I have a Huawei watch that synchronizes with strava, but I usually cannot check heart rate in strava. I thought it was because I didn't have a strava subscribtion so, simply, strava wasn't showing me the data. However, I have just started a 1 month free trial, but I still can't see any heart rate info. Does anyone knows if heart rate from huawei can be uploaded to strava? Thanks a lot, regards

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oliviawrightHub Starter
asked in Devices and Connections
Current Pace

Hi, I am currently training for a marathon and using Strava to track my runs on my Apple Watch. The trouble I am having is that my plan has specific paces it is telling me to run at during my runs, and Strava on my watch during my runs only tells me the Split and my Average Page. So if I have run for 5 minutes for example, I cannot see the current pace I am running at. Can someone please help me with this.

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Jane
DebbieW
DebbieWHub Rookie
asked in Devices and Connections
No content on PC

Has anyone had experience of content not showing on a PC? We can see all the drop down options such as activities and profile but then when the option is clicked there is a blank page. It’s only the one PC but it worked until a couple of weeks ago. We haven’t changed anything on the PC.It works with both our profiles on other devices such as iPad and laptop. Any thoughts please?

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Craig1982Hub Starter
asked in Devices and Connections
Strava GPS cutting corners

Hi over the past couple of months on my runs and walks my strava GPS keeps cutting corners, this results in my distance and times being off. I have tried reinstalling and at the other stuff is says on the site to do but none of it works. Does anyone have a solution for this please 🙏. 

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Jan_Mantau
Superuser
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CmanHub Rookie
asked in Devices and Connections
Zepp to Strava Open Water Swim

Strava is interpreting the open water swimming data from the Zepp app differently from what it should do. Can it not translate the data correctly?Zepp shows it correctly but Strava shows it incorrectly. 

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rvannoorloosHub Rookie
asked in Devices and Connections
Power not displayed in app

Hi, from my last few Zwift rides, the power data is not displayed in the analysis page in the Strava app. The data is present when opening the analysis tab on the website. How to get this visible in the app as well?

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RumpledHub Rookie
asked in Devices and Connections
GPS Device Not Displayed

I recently started using a Cycplus M2 GPS that uses XOSS to upload to Strava.On my activity pages using this device the device is not listed.I've preciously only used Garmin devices and they always show the device used.Is there a reason that this new device is not displayed?Is it due to Cycplus/XOSS not including it in the file? Or Strava not recognizing the device?

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Jane
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skbHub Rookie
asked in Devices and Connections
Yoga on Samsung watch 4 app

I created a post here a week ago about not being able to record an activity on my watch.  Jane helpfully transferred the question to a support ticket, but then marked the question as "solved".  Transferring it to support is not "solved".  In particular, support have got back to me and explained (I haven't tested yet), that the problem occurs if you have never recorded an activity that included GPS data.  Once you have recorded at least one activity with GPS on the watch then all will be well.So I thought I'd put this in a new post, so that others searching for that problem will be able to find THIS solution, rather than the "transferred to support" solution.

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MrSPVHub Rookie
asked in Devices and Connections
Another new problem on Galaxy Watch 4

HiI've got another new problem with the Strava app on my GW4. A bit of history... I originally reported another issue back in October:https://communityhub.strava.com/t5/devices-and-connections/known-issue-new-problem-with-heart-rate-recording-on-galaxy/m-p/17983#M956It was flagged as a 'known issue'. I'm not sure if it's been fixed (need to do more testing as it was very intermittent).Since then there has been a widely reported issue with the Samsung Wearable app which resulted in my having  to reset my watch. (https://eu.community.samsung.com/t5/wearables/wearable-app-not-opening/td-p/8846888)The Strava app was reinstalled as part of the fix for the Wearable app issue. Since then I've encountered a problem that involves the app display behaving oddly. The timestop watch display appears to increment when the display is off but as soon as the display comes on the time resets to zero. Easier to see it happen than describe:https://youtube.com/shorts/0MtTpvo_b40?si=O2f2qeMyUMl3U52S&nb

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