Skip to main content

Devices and Connections

Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.

  • 1,019 Topics
  • 4,148 Replies
1019 Topics
C
CjdHub Starter
asked in Devices and Connections
Peloton activities not syncing to Strava

Can anyone help? Sudden, after several years of working fine, my Peloton activities are no longer synching to Strava. I’ve tried to disconnect and reconnect, update, delete and reinstall apps. What is going on?

190
Jane
G
Greyfox47Hub Rookie
asked in Devices and Connections
Updating Strava Post with Additional Activity Data

I use a Concept 2 rower and a Garmin Vivoactive 4 to record my rowing activities. The watch doesn't record distance. When the rowing activity is complete, it is recorded on Garmin Connect and pushed to Strava. Using the data on the Concept PM3, I modify Garmin Connect to include the virtual distance of the row. But, I don't see anyway to edit the Strava activity to include the virtual distance? Am I missing something and if so, how do I either manually add distance or get it to pull from Garmin Connect the edit activity? Or is there another way around the issue, like not automatically pushing the activity from Connect as soon as I save it at time of activity completion?

210
G
F
formulapaoloHub Rookie
asked in Devices and Connections
Zone 2 Beginner and Device Options (Google only)

Hey all. I've been looking at getting into zone 2 training. However, I've seen many videos saying that smartwatches are no good at tracking HR accurately. It appears that Strava on WearOS doesn't support external HR monitors (I don't understand why.. it's such a basic feature), so I'm now looking to see what my options are.Is there a way I can pair the external monitor with my phone (Google Pixel) instead and just start the workout from my phone instead of my watch? Is there any downside to this vs starting the run from my watch?Thanks.

140
Jane
nstelemark
nstelemarkHub Rookie
asked in Devices and Connections
WebGL not working on iPad iOS 17 - maps not visible in routes

As was mentioned here - IOS17 Create a Route and Crop Route Bug and Create a Segmenthttps://communityhub.strava.com/t5/strava-features-chat/ios17-create-a-route-and-crop-route-bug-and-create-a-segment/m-p/19607#M3150 With iPadOS 17.x Strava in Safari will not display the map in routes and the error reported is “Mapbox GL not supported by browser“.  The solution presented to use the iPhone app works but given the limited display in an iPhone app on the iPad it is not really useful, you could just use a phone.Safari on iPadOS17 supports webGL as it did in the past, and the solution to get maps to render is pretty simple - on iPad with iOS 17.x1.  Go to Settings2. Search for Safari3. In the Safari section go to the last item - Advanced4. In Advanced find the last section - Feature Flags 5. Find the WebGL Timer Queries and turn it on - the settings now should look like this - You should now be able to access the Maps in routes on iPad.

70
L
R
Raz65pHub Rookie
asked in Devices and Connections
Strava data not showing in pc browser version

Hello, my data is not showing in pc browser version of Strava. I've searched the problem and saw that many other people have had the same issue and I tried some of the suggested fixes such as clearing cookies. However I have not been able to resolve the problem. I have the problem with Chrome and with Edge so don't think it is browser related. Any suggestions?

150
0
D
dancingqueenHub Rookie
asked in Devices and Connections
segments

Has anyone experienced the Segments not appearing after an activity.My last 2 runs show 0 segments - routes i have done before.have tried looking into reasons why - but nothing seems to work 

60
I
L
LandoHub Starter
asked in Devices and Connections
Syncing with my Samsung galaxy watch 5 stopped working

I am loged in to the same google-account on the watch and my phone, yet the activities that I record with the preinstalled activity tracker don't get synced anymore. The watch is not even showing up under connected devices in the phone app.I have tried to follow the troubleshooting steps from the website, but my watch never prompts me with the input field for the 4-digit code, so I get stuck at that step.

80
Scout
B
bichonofdeathHub Rookie
asked in Devices and Connections
Apple Watch Automatically Uploading to Strava after pressing save

I know this doesn't sound like much of an issue. But when I finish my run on the Strava app on my Apple Watch Series 8, I have the option to 'save' or 'discard'. If I press 'save', it goes straight and puts it up on my Strava feed. It doesn't allow me to change the name, visibility, tags, etc. I have to then go onto my phone app and edit it, which is a real pain. Does anyone else have this issue, or any solutions? I am fine with it uploading to Strava, but I don't want it going directly to my feed so that people can see my 1km warmup... Many thanks!

440
C
C
CaseysaHub Starter
asked in Devices and Connections
Apple Watch SE splits wrong when imported to Strava

Hello, I have been having issues with the splits on my activities when uploaded to Strava. The splits are accurate in the apple fitness app, but when I upload the workout to Strava, it completely messes them up. I have had 7:30 miles in the fitness app show up as 1:30 miles in Strava. The average pace is correct, segment times are correct, it is only the splits at the bottom of the activity that are wrong. This doesn’t change if I manually import the activities or if I have them on autoupload.

80
Scout
R
ReidarHub Starter
asked in Devices and Connections
Apple Watch Ultra and Strava Live Segments

Do anyone know if Strava Live Segments will be implemented and available on the Apple Watch Ultra? Garmin watches got this feature, so why not Apple watches?

140
C
I
igoramadasHub Climber
asked in Devices and Connections
Strautomator tool

A bit biased, but... https://strautomator.com 🙂 All the features I wish Strava had built-in, but I know it won't (as most are quite "niche"). So I decided to develop them. Automations to change the activity metadata, custom weather details, auto activity muting, gear component mileage tracking, integration with external ICS calendars (so you can see your upcoming club events and past activities), automatic FTP estimations, plus some other little bits.

340
Gubrist
R
RayJayHub Rookie
asked in Devices and Connections
Distance not posting to STRAVA when using Apple Watch 6

I use my Apple Watch 6 to record my "indoor ride". I ride an indoor resistance trainer with Garmin speed/cadence sensors. When I save my ride, and it syncs to STRAVA, the distance is missing. I tried doing the "correct distance" but I do not get that option when I go into the activity and click the three dots.

20
Scout
J
JoeltimeHub Starter
asked in Devices and Connections
Pixel watch 2 snowboarding data incorrect.

If I start recording from the app on my pixel phone, data seems to record correctly. If I start recording from strava app on the pixel watch 2 the data is wrong.  Is this a bug with the watch app?

20
Scout
R
romanooo4Hub Starter
asked in Devices and Connections
Samsung Watch 6 and strava

Hello,  I'm looking for a way to connect the health data of my samsung watch 6 with my strava account on my phone, in a way I can see my bpm per km for the activities I record. For now, even if I did connect my watch 6 with my strava account, I can't see it on my phone, the goal is to go for a run only with my watch and not with my watch + my phone.  Also I read that I can have a strava code to connect it, but on my watch I don't have anything to enter the code on strava 😞 Thank you for your help !

630
J
P
PauldfogelHub Starter
asked in Devices and Connections
Forgot my Garmin but went cycling with a friend - can I use his Strava route and import it as mine?

Today I went riding with a friend but forgot my Garmin.  We did the same route; he had his Garmin and uploaded his route to Strava.  How can I (if I can) upload "his" route to my Strava?   Many thanks.

170
S
P
pedroaquadrosHub Rookie
asked in Devices and Connections
Galaxy 6 pro not syncing with full functionallity

I've already allowed all the permissions and it is working fine if I do activities like cyclism or running using Samsung Health. Usually it syncs well with full functionality with Strava afterwards.But if I start the same activity in Strava instead of Samsung Health, it doesn't show my watch as a cardiac sensor so it is unable to get my heart data, unless I do it by Samsung Health and wait for sync.This should not be a problem at all, but for weight lifting, the Strava app does not sync automatically with Samsung Health. Also, if I select weight lifting in the app, it doesn't show any cardiac sensor available and therefore is not possible to track my heart rate.

60
Jane
M
MazzaHub Rookie
asked in Devices and Connections
Strava yoga activity disappeared

I recorded a yoga workout in strava on my Samsung 6 classic watch not connected to my mobile. When the watch connected to the mobile nothing synced and the workout has disappeared. The watch shows 0 unsynced in the settings. I thought I didn’t need my phone to record on Strava.

110
Scout
E
einalemHub Rookie
asked in Devices and Connections
App Authorisation

Hi - activities logged on Strava have synched with my enthuse fundraising page without issues in the past. Yesterday, none of my two activities did synchronise with my enthuse page, but today's activity did. Any ideas of how I can 'force' a synch for yesterday's activities?

20
E
A
AnnaAuHub Starter
asked in Devices and Connections
Missing some workouts from Samsung Watch

Tried to ask Strava support for help twice, no help so far, so decided to ask the community...I try to migrate my sport tracking from Garmin Instinct2 to Samsung Galaxy Watch 6 LTE. Syncing configured in both Garmin Connect and Samsung Health and I currently use both watches (Garmin & Samsung 🙂 the same time. All outdoor (run, walking) activities are synced in Strava correctly, but the most of Samsung indoor workouts (yoga, weight etc.) are missing, just Garmin records without the correcponding records from Samsung Watch, but all missing workouts are available in the Samsung Health. I plan to stop using Garmin Watch & Garmin Cnnect and to start using Samsung Watch & Strava, but with missing indoor workouts Starva service is useless. Dear community (or Strava support), please help!Thank you!

110
H
A
Abi11Hub Starter
asked in Devices and Connections
Swim pace incorrect

Hello - my swim which is imported from my Garmin Forerunner 645 music is being calculated incorrectly by Strava. The pace is showing as 1.59/100m however the lap analysis shows that no lap exceeds 1.55 (see images below). On my Garmin app the pace is showing as 1.53. Any way to fix this please? Thanks  

360
A
G
GgelHub Starter
asked in Devices and Connections
Smartwatch Champion

Preciso de ajuda.  O smartwatch   championg sincroniza com o Strava?obrigada TRANSLATION: Need help. Does the Champion smartwatch sync with Strava?thanks

80
Scout
C
clionaobrien24Hub Starter
asked in Devices and Connections
Step Challenge for Work auto sync steps

I have created a strava challenege, and set it to most activity of steps as the goal. If invite my colleagues will their steps around the office auto sync from their watches (Garmin/Fitbit/Apple) and count towards this? ie they don’t have to press record or stop every time they take a step for it record? or if tg et just sync once a day will this sync all their steps too ? Also can you post photos(ie like a Facebook post) on the challenge page? Thank you!!!! 

51
W
Y
y_lexusHub Starter
asked in Devices and Connections
[KNOWN ISSUE] Table tennis activity imported from Garmin not categorized as Table Tennis

Hi, table tennis is recognized as tennis when imported from Garmin, have to edit type of activity manually each time. Is there a way to remedy this? Thanks 

32
D
J
Jojo197Hub Starter
asked in Devices and Connections
Setting up a new second account

Hello, I have just purchased my son a Garmin watch to record his runs and work with a trainer. He doesn’t have a phone or iPad though. I have the Strava app on my phone and iPad and was wondering if I can add him as another account/person? I’m wanting to be able to log in/out of either my account or his account on the same decide and app. TIA for any light you can shed on achieving this 

1630
Jane
J
JamesTHub Starter
asked in Devices and Connections
Google Pixel Watch 2 - Voice coaching/ Feedback

Hello there,Does the pixel watch 2 support voice coaching? I find this feature really useful to understand my split pace, however although I have turned on the voice coaching it doesn't seem to work when running without my phone and only with my watch? Any suggestions?

70
Y

Badge winners

Show all badges
Terms & ConditionsCookie settings