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Devices and Connections

Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.

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  • 4,148 Replies
1019 Topics
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SprekkytekyHub Starter
asked in Devices and Connections
Strava can’t connect to Apple Watch Heart Rate Monitor

I already synced Strava with my Apple Watch and I still can’t connect with its Heart Rate Monitor. 

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Jan_Mantau
Superuser
Erin
ErinHub Rookie
posted in Devices and Connections
Affordable Strava-compatible indoor bikes

Hi, does anyone know if there are Strava-compatible indoor bikes that cost under $1000? I don't need comminity training features and would rather not pay a monthly subscription. Thanks!

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Jan_Mantau
Superuser
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BraboHub Rookie
asked in Devices and Connections
Wrong upload from garmin to strava

I have a garmin forerunner 255 and my activities are automatically uploaded from garmin connect to strava. Yesterday i did a 10k run but the activity in strava has 0,00km. The activity in garmin connect however shows all the right data and kilometers. I have tried to manually upload the .gpx and .fit files to strava but then the problem remains. Anyone has an idea what the problem is and how i can resolve this? Thanks!

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SosBossHub Rookie
asked in Devices and Connections
Galaxy Watch 6 Time

Picked up a Galaxy Watch 6, and when starting my weight training the watch would record my Heartrate, but not my elapsed time. I also had it randomly finish my workout, but it showed the elapsed time on the finished post. When im not viewing the workout on my watch it records the time, once i view the workout on my watch the time goes down to 00:00.I previously owned a watch 4 to track my weight workouts, and never had a problem. 

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celinedionHub Rookie
asked in Devices and Connections
Only some of my uphill Strava Live Segments are downloaded to Garmin Edge 830

Hi, I have some starred segments that are uphill average grade (have goals and everything), but for some reason they don't download to my Edge 830 after sync. I want to emphasize that I do see some live segments on my Garmin (about 4 out of the 10 eligible) but these ones don't download. I've tried unstarring them/syncing/re-starring but that doesn't work - I don't see them in my Live Segments collectionWould love some help fixing this - thanks!

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ashwinkannothHub Starter
asked in Devices and Connections
Vastly different power numbers on Strava vs Wahoo

Some background:1. A ride showing 190+ average (220+ NP) on my Wahoo App shows up as below 140 on Strava.2. Whaoo normally does not count zeros, but i turned ON that setting. So now, Wahoo should be counting the zeros same as strava3. My max power on wahoo/strava matches.Why could it be 50+ watts different?Thanks!

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lnunesHub Starter
asked in Devices and Connections
Screen Customization on Watch5

Hello! I've just bought a Samsung Watch 5 and I'm stuck while using Strava App. There is a way to customize the screen fields? I would like to have 2 screens, one with heart and distance and another one with pace and time. I found a tip in another forum which mentioned to try using the Samsung Health (it allows the screen customization) and synchronize it with Strava, but I figure out that there is no way to synchronize activities that has no GPS Data. Thanks!

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Jane
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RDHouHub Rookie
asked in Devices and Connections
Restricting what rides are pushed to Wahoo CPU

I would like to keep a library of rides and only have a select few pushed to my Wahoo App (and onto my computer). After testing this, it displays both saved routes and stared routes. Realizing this may be a Wahoo question, any other suggestions to try in Strava?   Thanks!

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LevarHub Starter
asked in Devices and Connections
How can I know if a heart rate sensor can connect to Strava

If a heart rate sensor follows GATT Heart Rate Profile 1.0 and Heart Rate Service 1.0 can connect to Strava？Or you have more requirements? 

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Anonymous
asked in Devices and Connections
strava not receiving map data from zepp

Hi team,I had activities on zepp app, having map data, when it synced to strava automatically. Then access to strava, Strava doesn't have map.How to solve this issue. Thanks alot

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jimfredHub Rookie
asked in Devices and Connections
Activity not showing in feed/activities on mobile app,but showing in activities on desktop version

Hi, Any ideas on this one? I recorded a cycle today on my Garmin which sync'd to Strava, but it's not showing up on the mobile app. The app registers that I did an activity, but there's nothing in the feed or activities. When I log on to the Desktop version it shows the activity in My Activies but not in my feed. I've noticed that the elapsed time is 11457hrs (legs are sore after that!!), could this be causing the problem? I deleted the activity and uploaded the gpx from my Garmin and it's still the same. I've logged out of the app and Desktop version, logged back in. I recorded another activity and it seemed to come up fine. Any ideas would be much apprciated. If it's not on Strava.... Thanks, Jimfred

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PikkioHub Starter
asked in Devices and Connections
Problema of uploading activities

Hi! I've just changed my bike device with a shanren and I can't autorize the uploading to my strava profile because of a 403 error about the limit of athlete already conexed.How can I solve the problem?Thanks ti anyone will help me!

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Jan_Mantau
Superuser
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ShobitHub Starter
asked in Devices and Connections
heart rate not recorded on galaxy watch when activity is recorded from mobile

I have installed and given all the required permissions to strava app on mobile as well as on my galaxy watch 4 classic.When I start recording from the watch, everything works fine and gets synced with mobile when the activity is over.But when I start recording from my mobile (so that I can see the route while I am on my bike), heart rate data is not recorded from the watch.Also, on the record screen of mobile app, watch is not shown under the available sensors.

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LiagraceeeHub Rookie
asked in Devices and Connections
Apple Watch and Strava not matching

Looking for some help…My Apple Watch says 8:55 minute miles, but then when I upload to Strava it says 8:27 minute miles, I ran with someone else who’s watch and strava say 8:55 minute miles. How can I fix this problem? 

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RMuskHub Starter
asked in Devices and Connections
Samsung Galaxy 6 and Heart Rate Zone Alerts Disappeared

I've just attempted my second ever Zone 2 run which on a tech front was a bit of a fail. About 4 months ago i had tried the same zone 2 run and found the alerts when going out of zone 2 really useful. Today however I tried the same but for some reason was unable to set up the alerts to track from my Galaxy 6 watch, to my phone and buds.I regularly synch workouts to my phone from my watch, but when starting to record a run, I press the heart and it doesnt show that the watch is available and therefore i cannot select a zone 2 session... or at least i'm fairly certain thats how it worked out last time.If anyone has any tips or advice of what i need to do to be able to get the heart rate zone alerts back whilst on a run, it would be very much appreciated.

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N3mlaHub Starter
asked in Devices and Connections
Mi fitness not syncing old data

I recently connected strava with my mi fitness app that i have been gathering ally training data in. It seems like i managed to connect with strava but non of my old training data has synced into strava. Any fixes on how to inport this data?

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JozhuaHub Starter
asked in Devices and Connections
Huawei Band 9

when using Huawei Band 9, Huawei Health to strava, the record was different. it's very confusing.

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Anonymous
asked in Devices and Connections
Facebook Login

Could someone please explain to me how Strava can create a new profile from Facebook when I already have one?  Years ago when I created my Strava account I logged in via Facebook and have a profile which I have been using successfully for several years.  On Sunday evening, I wanted to explore the possibility of subscribing to Strava and disconnected that profile from Facebook in order to create a more secure login via email.  No password reset was sent to me so I then logged back into Strava via Facebook and was shocked to find that I now have a new athlete profile attached to my email but with no activities logged.  I can still see my original profile as I know my original athlete number and have manually typed it into the web address bar.  My Garmin is also still uploading my activities to my original profile but I cannot log into it.  How can this happen as Strava insists that an account can only have one email address?  I have been trying to conta

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JJ_jnrHub Starter
asked in Devices and Connections
Cannot use strava at all on galaxy watch 5 pro

I am not able to get past what's shown in the picture below. The strava app always opens to that on the watch, even after re-installing. When I click sign in on phone, nothing happens, on the phone and the watch. I've given permissions for everything on both devices. I've synced samsung health to strava on my phone. Nothing is working.    

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ricdavjamHub Rookie
asked in Devices and Connections
Problems syncing run from Apple Watch 3 Strava App to Strava

I have been recording my runs using Strava app on Apple 3 watch for a year and works well. Then last week saved run and no upload same again this week. Last week was out of range from iPhone and got the will sync when in range message. This week had iPhone and watch and it looked like it had saved.On the watch the runs are showing as recorded unsynced pressing sync gets the message to sync your activity make sure your watch is connected to the network. Watch is BT connected to iPhone which is on WiFi. Have restarted strava app on watch as per troubleshooting instructions still no joy. Running Watchos 8.8.1 (19U512) iPhone iOS version 17.3.1 any ideas?

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geladepHub Rookie
asked in Devices and Connections
Strava not showing power from powermeter

Hi thereI have a powermeter on my bike and register my ride with a Garmin 1040. My activities are synced to Strava via Garmin Connect.In my Stava activities and segment, I am not seeing a 'lightning' symbol next to the Power/Watts of the segment, which I understand means that this is estimated power calculated by Strava.How do I get Strava to show real and accurate power data from my powermeter that is registered via Garmin Connect.Thanks for your help.

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StravaDave62Hub Rookie
asked in Devices and Connections
Having a TERRIBLE Experience trying to change my Account Email Address

Hello Everyone,I am having challenges changing the email address associated with my Strava account and I am at a point where I can go no further.My name is Dave . I have been a user of Strava since 2014.  I am close to throwing in the towel and moving away from Strava completely.  I was actually planning on signing up for a Strava Premium account but with the current situation of getting absolutely no response from Strava Support I am rethinking that.I need to change the email address associated with my account from an sbcglobal.net email to a gmail.com email.I know how one does this once a user is logged into their account.  We successfully changed my wife's email address and have hers working fine.  For 4 days I have been trying to change mine and I am absolutely stuck. I log in to my online Strava acct with my desktop running the latest software.  I hover over my profile photo in the top right corner of the page.  I select settings.  I th

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HedfanHub Rookie
asked in Devices and Connections
Watch to 5K app and Strava app on Apple Watch

I recently started running using the Watch to 5K app on my Apple Watch series 9, this records my runs in Apple Fitness, but shows using the Watch to 5K icon. More recently I’ve installed the Strava app and while my walks can be imported into the Strava app, the Watch to 5K workouts are not available to import into Strava. Is there any way to import these workouts into Strava? 

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BobDHub Rookie
asked in Devices and Connections
Wahoo Power Data Has Stopped Showing In App

My power data is no longer displaying on my indoor cycling activities on the app. The data is present online. It was fine until a few days ago. The rides are recorded on Wahoo with a Powerlink Zero. Any suggestions how to rectify this? 

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Rob_RiderHub Starter
asked in Devices and Connections
New User issue

I have been using Strava with Suunto for years and love them both. I now also have a Galaxy watch 5, and use Samsung Health. It syncs with Strava, but only my walks. Does anyone know why the indoor activities do not sync? The indoor activities with my suunto watch sync fine.

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