Devices and Connections

Since today, I couldn't authorize my mi fitness to connect to strava in my Iphone. Is there any change in the terms of service ? 

Please I can't handle to recover my Facebook password that I forgot 

Hi everyone, does anyone else use a TomTom watch to record their runs and then upload to Strava via the TomTom app? They announced last week that they are closing it down at the end of September, meaning users will no longer be able to upload their runs. I'm assuming I'll need to buy a new watch, but would be interested to know if there is a workaround? Thanks 🙏

I have been unable to post in my New Balance Urban Mile club for a few days now.When I try to click on publish, I get an error message like the one in the attached picture. Error occures in the app and desktop devices.Can someone help me? I have already sent mail to support but no one responds.Thanks!

Hello everyone,I’ve had a troubling experience with this. I’m currently using the login method via Apple's private email and would like to download my data to my PC. The process indicates that my data will be sent to my email, but I haven’t received any email from Strava—actually, I’ve never received any emails from Strava at all. I’m using Gmail for this account too, so I can’t switch my private email to Gmail. What should I do next?Strava support, please assist me with this issue.Thank you. 

I often get a message after a workout that my iPhone was locked and Strava did not sync.  If I don't respond immediately to that notification the activity seems to just disappear  to Strava and is never synced. I am not using Strava to record the data but have allowed syncing from the health app.  One time after it happened I saw some other activities in the strava app for iPhone but don't see any way to get to that screen. Is there a way to see what has synced from Apple Health to Strava and force it to import an activity if you miss the notification?

Unfortunately I have used Facebook to login to Strava. I do want to remove that connection. How do I do that?

The Strava app on my Wear OS based Ticwatch Pro 5 is suffering from accuracy problems, mainly related to GPS drift. I'm finishing runs with 20% more distance than what is actually correct. This issue does not occur when using the default "TicExercise" app or the "Gear Tracker II" app under the same conditions (same trail, sky access, etc.). I can see the problem during the run and after uploading.

My gps tracking disconnects from phone during hike unless tracking screen is always on. This started happening recently.

Hi, I have a long standing problem which I've tweeted Strava support about but had nothing back.  I have Apple Watch Series 6, latest watch OS, iOS installed.  When I start an outdoor run on the watch's strava app, the heartrate recorded starts very high (circa 170bpm) before normalising back down to my proper heart rate after approx. 5 minutes.  My resting heart rate is 45bpm and around 60bpm when I'm walking around, so I know that a starting heart rate of 170bpm isn't real! (When the watch has normalised my max. is 140 bpm or thereabouts).  Interestingly this only happens on Outdoor Runs, if I do an Outdoor ride or another activity, the heart rate is fine throughout.  Has anyone else had this problem?

I've recently noticed that the calories burned are not shown in Strava (as it used to be few weeks ago) and this figure has been  replaced by Avg Power.I am using a Garmin Fenix 7 and had entered the weight etc..The Garmin Connect App shows the figure.  Any one can help?Thanks!

My run activity is not showing on my iPhone but my walking activity and golf activity is??? How can I solve this? Thanks 

Hi, I recently changed to a Giant Dash M200 GPS unit for my Embt, and all was well for the first ride. Data uploaded to the Stages cycling app and came across to Strava. However, subsequent rides have produced incorrect data uploads to Strava. All good on the M200 and in the Stages app, but upload to Strava from Stages and my data is skewed beyond belief. Distance and map are OK, but speeds and time are out of this world, e.g. max speed today was 443Km/hr and my 40km ride only took 5 minutes! I know I'm on an Embt but that's crazy. Anybody experiencing the same thing or got any ideas on how to correct this?

Is there any way Strava can prevent double posting.  People have so many options for updates to their rides.  Phones, watches, GPS devices.    People use two or more on one ride and get double or triple the correct distance.  Also is unfair for Local Legend segments. 

I see multiple posts about the same but no fix. In strava you click samsung, it tells you how to add strava in samsung app which works but you never see the app in apps section settings in strava  

Today I havent been able to access Strava on my Iphone 12.  Get the message "Something went went wrong - try again"  I deleted the app and reionstaled but no difference.  Anyone else having this issue? 

Hello!I don´t know why my Samsung Galaxy Watch 6 is not showing steps in my hiking sessions. All the other data are ok, map, heart rate, kms, elevation, etc. even when I wal in a flat terrain it doesn´t show any steps. Do you know why? Best regards

Is there a way to sync a run tracked via the Android Strava app so it shows up in Garmin Connect?  I've only found a way to sync activities from Garmin Connect to Strava.

Never had any problems in the past, but today my Strava activity didnt sync with The Conqueror app. Anyone else having the same problem? True i havent gone on a run in two months but that shouldnt be a problem &#x1f605  thanks!

Google Fit integration does not work at all for me 😞 I tried every fixes and workarounds what I found in community posts and help and other articles.    

Hello! My last 2 runs have no data apart from the time. I've turned location services off and on, deleted the app and reinstalled and turned the device off and on a couple of times (after reading about a similar issue in this forum), but nothing seems to help... I also waited until my device (iphone) had connected to 4G instead of home WIFI before starting the recording, but it made no difference.  Any ideas on how to fix this? 🤔 🤔  

Fiz a atualização do app e o idioma foi alterado para o inglês. Não estou conseguindo alterar para o português. Alguém pode me ajudar? TRANSLATION: I updated the app and the language was changed to English. I can't change it to Portuguese. Can someone help me?

My garmin hrm-dual stopped showing heart rate on strava.  I unpaired it but tried to pair again and it’s not showing up.  Have tried pairing it to strava on 3 different devices no luck.  It’s only6 month old. Is it still supported with strava?

I have the Strava app on my pixel watch and every time I finish a run the distance value that shows in the Strava app on my phone is different (normally around 0.5km less) than what was displayed on my watch when I finished the activity. I've seen a few posts on how to edit this on the web app after each run but how can I stop it changing my distance in the first place? Both the watch and phone apps are Strava, I don't understand why the data would change.