Devices and Connections

Hi,Yesterday i tried to sync my running activity to strava, but it didn't work. After logging off and on and even tried to reinstall the app the problem didn't resolve. When i check the settings of my strava app on my watch it says: "not synchronized". 

Hello there, with the last apple watch update apple has added some cycling features, for example powermeter support. I'm using a Assioma Duo that is properly connected to my apple watch and if I'm using the apple training app my power data is recorded. But as this data is not put througt to Strava afterwards I would prefer to run and record with the strava app directly. Unfortunately it seems the strava app isn't able to pick up the power meter data. Has anybody made it work in this combination? Do you guys at Strava work on a solution? This would be great. Best regards

Hi all. I did a pre-parkrun run this morning and on garmin connect and my watch the elapsed time is 5 mins 26secs. However on Strava it shows both the moving time and elapsed time as 5:24. I can understand the moving time being different, but shouldnt the elapsed time be the same as it is on Garmin Connect? Had a look through past runs and it’s happened before. Sometimes Strava has the odd second added on, or taken off my elapsed time.. any ideas anyone?  Thanks  

Since subscribing to paid version of Strava I have noticed errors in my run activity time. This morning I used the Strava app on my Apple Watch to record my 10km run, pressing start at the beginning of the run and not stopping until the end of the 10km run. My watch recorded 1 hour and 5 minutes. (Incidentally my friend ran with me at the same pace using her garmin watch and recorded the same overall time - which recorded correctly to her Strava app). When the activity synced to the Strava app on my iPhone it shows a moving time of 58 minutes and 47 seconds. It knocked over 6 minutes off my running time! When I viewed analysis the elapsed time recorded as 1 hour and 21 seconds! Two very different times and still nothing like my genuine time. I do not know why the app is making me appear quicker than I am, but it’s been inaccurate like this on all my runs recorded since I started paying for Strava. How can I get the Strava app on my watch to sync correctly with the Strava app on my

Is there a problem with Peloton App workouts not syncing to Strava? I tried to manually sync and Peloton app says "Already synced to Strava" but the workout does not appear on my Strava dashboard. 

Hello! I just completed an activity and synced it from my apple watch. It syned but has not shown up as "ready to view". I've tried the suggestions here https://support.strava.com/hc/en-us/articles/216919037-Troubleshooting-Syncing but so far no luck (it is not showing up as an error or failed to upload so I can't try it again). Thanks for any help!

Hi allI would like to see my activities from Strava on my calendar ( Apple )Could you help me with thisThanksRoland

A few days ago, Strava app was banned in China iOS App store, is there a way for iOS users to install strava?

Hello, when I upload my swimming activity from Polar Flow to Strava I always encounter the following issue. The swimming distance on Strava is consistently one meter shorter and Strava always includes the rest time in the total activity time. This results in inaccurate time and distance data. Is there a solution to this?

 I’m trying to upload an activity from my sole+ account directly to Strava through their app but get the attached error message, any idea how I can get this resolved? 

Good morning to everyone. I have a problem with Strava app and I want to ask if anyone else has the same issues. I have two smartphones: Redmi Note 9 Pro, Android 12, Strava app version 351.18 (1234809) and Realme 10 (RMX3630), realme UI 4.0 /Android 13, Strava app version 351.18 (1234809). On the Android 12 phone which I used in the past 2+ years, all recordings are accurate. On the Android 13 phone though, my cycling recordings are correct but my hiking/walking activities are almost 20% longer than normal. Looking at the activity map, I can see that I am walking in small loops (like a drunk person) and there are no straight lines between points which would indicate a gps signal loss. I have tried with or without connecting sensors (in-app choice when you start an activity and press the cog), battery optimization is disabled for Strava (the app has full authority to use all the resources and restart itself automatically and no "sleep" mode either). I have enabled the "use precise

Hello. I'm writing about a discrepancy with "calories burned" on my latest Strava activity (I will insert screengrabs) and hoping someone can help me. For context, my Strava account is linked to my Fitbit account and automatically uploads my runs into Strava from the Fitbit app. I went on a three-mile run today and my Fitbit is showing 318 calories burned, but when the activity was imported into Strava, the calorie count displayed is just 30. Is there a way for me to manually edit the calories burned for an activity in Strava? Help (this is driving me nuts)!

I keep starting activities from my watch and it shows that it is finding GPS but then it typically never finds it.  My watch definitely has GPS and is using it because maps and everything else work great.

My elapsed time is being shown as shorter than the combination of my splits.  The combination of the splits would be the correct time and agree to my Apple Watch.  The end of the run appears to be cut off.   I’m running the latest version of the app.A couple of pictures below to illustrate the point.  Elapsed time showing 20.45, when the splits add up to 21.07.  My watch actually had the elapsed time as 21.13.    

Hi, I'm trying to install the Strava app for the watch under my son's account on his Apple Watch SE2. It's paired as a family member watch (not primary watch) on my iphone. The phone has the Strava app logged in as him. However, I cannot get the Strava app onto the Apple Watch SE2 so my son can track his runs. When I go to the Watch app on the phone, there is no option to install the Strava app like there is when looking at the primary watch paired to that phone. When I go to the App Store on the watch, Strava says it's purchased, but when I press on it, it says "Requires iPhone" and I can't do anything more.  All the OSes are up to date on both the phone and watch, and I've tried restarting the phone and watch several times.  The Strava app on the iPhone seems to be all setup to have the Strava app on the watch. I just don't know how to get the app onto the watch.  Is this because it's setup as a family member watch and not the primary watch paired to the iPhone? 

My workout app in Apple which I use for swim gives a completely different average pace than strava does for the exact same activity, how can I fix this?     

 I have an Apple Watch SE version 10.5 and the Strava app isn’t on the App Store so how do I connect.

My apple watch was not syncing activities, tried all other suggestions of closing apps, turning off phone and watch.Turns out it was Apple’s Private Relay setting that was blocking the connection to upload.Turned it off, synced straight away.Sharing in case others have the same problem… 

When recording an activity on the Samsunf Watch 6, the timer never starts and stays at zeroes. There is a heart rate  displayd byt the timer never starts. This is in an indoor workout  the workout is recorded Is this a fault?  

Hello everyone,I have a (Oppo) Watch that isn't compatible with Strava, but Google Fit is. So I synchronized my heart rate to Google Fit and I connected Google Fit to Strava (the connection works because the activities are synchronized), but the heart rate doesn't work...Thank you in advance 

I can't get Strava to stick to the watch screen on a Wear OS4 watch. After the time out, a watch face will appear on the screen. For this reason, the Strava application is practically unusable on the watch. Any suggestion how to solve it ?

Hi all, I'm looking for a BT HR chest strap that definitely works with the Strava android app on a phone (Galaxy S10).I tried googling, but only found things that don't work (Garmin HR Dual, Polar H9).I only take my phone running and just want to register my hr in my workouts.Thanks in advance!!

Hello, I have a Bryton bike counter and an AppleWatch. The bicycle computer has cadence and speed sensors. Strava collects my data from Bryton. Is it possible to synchronize the heart rate from the watch and the data from the meter so that they are visible on Strava? Currently, my calories are much lower on Strava than on the watch training app. Thank you for your help

I understand I can create a manual entry for something like indoor biking and then include distance, but I WANT the HR and other data from my GARMIN forerunner 55, when it syncs to Strava there’s no way I can currently add a distance, is there a solution for this that doesn’t include creating a manual activity and then losing all that nice data from my watch from the workout?  Surely I’m not the only person that wants to add indoor bike distances to my Strava workouts

Hello,  I am hoping you can help me. I am having issues with Apple Health syncing with Strava.  Yesterday, I played a netball match. I’m unable to keep my phone on me or use my Apple Watch so I have a MyZone MZ-Switch that I wear as a chest strap.  MyZone activities will sync to my Apple Health app as an activity but then I can’t seem get this to sync to Strava.  Is this an issue as the data is being pulled from MyZone to Apple Health?  It’s important that I try and find a work around with this as I am doing a big charity event and I have my Strava linked to my Just giving page.  I hope this all makes sense. Please let me know if you need more info. I’ve included a screenshot of the recorded data on Apple Health.  Best wishes,  Sam