Devices and Connections

  I tracked a run through the strava app on my watch galaxy 4 as I always do. Finished the run. Saw the times and pace. I see no record of it on the app and there's nothing I can see on the watch app. What can I do to retrieve this? 

Error 403: Limit of connected athletes exceeded This app has exceeded the limit of connected athletes. If you are a developer of this application, please contact Strava developer support for how to request a quota increase. how to solve this, i use haylou solar neo, which is connected to the haylou fun app  

Hi all, I am currently a little stumped on what might be happening. I have connected Strava to a chest strap HRM and am a little confused with the readings. I’m guessing the connection is being dropped intermittently for minutes at a time? it looked like only a few measurements were taken over the course of a 2 hour bike ride. I have tried disconnecting/reconnecting, forgetting device, changing battery, updating, but nothing seemed to work. I am also not connected to any other devices. Interestingly, during runs it seems to be fine? Let me know if you have any suggestions. Thanks! 

I am consistently getting errors in the data uploaded to Strava from my Suunto watch. The Suunto data is accurate but when it comes up in Strava it is wildly inaccurate. This is happening for runs and hikes. For example, today I hiked 8 hours but Strava is saying my moving time was just 1 hr 10min with an average time of about 20kph! Looking at ‘pace’ analysis it looks like whole sections of time have disappeared (but the original Suunto data is fine). Any suggestions about what’s going on?

Anyone habe same problem with me? my homepage just show who to follow and recomended challege. Cant find my following activityalrrady sign out, delete app and reinstall. Problem still happen 

Strava image: garmin image for same activity: Does anybody know what can cause this and how to correct or prevent it?    

I have an Android phone and I use the mobile app to record activities on Strava. On my last two activities, I hit 'record', did my walk/bike and when I went to hit 'finish' I got a message saying that Strava encountered a problem and none of the walk/ride had been recorded. On both occasions I had mobile data on, had checked the GPS signal was working when I hit record and was within city limits. I restarted my phone after the first incident and it still happened. Has anyone else had this issue and been able to resolve it? Cheers!

Hello. I use Strava on my iPhone and Apple Watch, and have it connected to the Health app. It imports activities recorded with the  iOS activities app just fine. But if I record a workout with a 3rd party app which writes to Health, Strava does not import it. The workout is visible in Health and activities recognizes it. Is this a known issue? Thanks!

I am receiving a notification that my Strava account is temporarily suspended when I try to log in from my computer. Strava works just fine on the phone. I'm trying to export date from my second profile and merge the accounts and I need the computer browser version for that. I know for a fact I did not enter a wrong password. Please help. Thank you!

I wanna ask about this, i did a run on treadmill but the result was not synchronized/sent to strava. is there something wrong with it or explanation? before i did an outdoor run it was fine, it was synchronized and the heart rate also show up in strava. and also, i just did a custom running course from the huawei health app, when i start the course, its automatically sync to my watch (huawei band 9) to record the run. but, the result also was not synchronized/sent to strava? is there any explanation?

Hi Im doing a 12 hour hike using the  strava app, any recommendation on how to keep the battery lasting on my apple watch

Hi, I have just recorded my quickest 5km PB and am distraught that it will not sync to strava. I am using a Garmin Forerunner 55 and the activity is showing on Garmin Connect. If I start another activity, it automatically syncs. What can I do?

Hi, this has happened again and I am getting annoyed by whatever Strava is doing with my team runs uploaded from garmin. Picture this: runner A (garmin) and runner B (polar) run the same trail, have the same pace, same pauses, everything is basically the same. Stats in both garmin and polar app are nearly identical - obviously, we ran together. Yet on strava, my (garmin) activity is 52 MINUTES longer than my friends. Like how the **bleep** is that possible if we ran arm by arm? His average moving pace in Strava reflects exactly what his polar app says, in my case, according to strava - I am 30% slower than him. Where is the logic in this? Garmin: https://strava.app.link/vjoeZ2WQIMb Polar: https://strava.app.link/xWOk5LZQIMb  

I have encountered a huge problem today having completed the Swim Serpentine event in London. Distance was incorrectly showing as 2,745 metres instead of 3,440 metres. However, when using the 'correct distance' feature, the distance correctly changes to 3,440 metres, but my moving time drops from 1hr 37mins to 22mins! A drop of 1hr and 15 mins!! What is going on here Strava??Please just add the ability to show elapsed time rather than moving time, and the problem would be significantly less of an issue. Especially when these events could be classified as a 'race' as per the options for running and cycling...

I used a Galaxy watch 4 and whenever I did my activities, the watch model appeared in the activities. I just bought the Galaxy Watch 6 and the device name simply doesn't appear in the activities. everything that appears and Wear Os by Google. That is, the name of Google's OS

I post my rides from Cyclemeter to Strava. Yesterday’s ride shows up in my Strava activity field but it doesn’t show up on the calendar of activities or count the miles toward my progress. All the settings are the same as i always use. I’ve deleted and reposted the ride several times but the result is always the same - I can see it in my feed but it’s not counting. Any ideas?

Hi, whom do I contact to undelete an activity from Today? It was saved on Strava and I delete the wrong post.  If anyone know how to stream from i-watch to i-phone for maps that would be handy too. Then I would not need to run 2 sessions to get my HR.  

hello, so I was scrolling through my Strava monthly review this morning and noticed that it had a new PR in the 400m. As I went to check it showed me an apparent 1s 400m segment. This pace is completely unrealistic though. As I went to check I noticed several more completely unrealistic PRs. How does Strava get the pace so wrong? Does anybody else have this issue? (using an Apple Watch Ultra) any help would be greatly appreciated 🙃  

I recently got a new watch the forerunner 55. I connected it to strava with the garmin connect app but when i try to track my heartbean on strava i dont see it as an available sensor or anything. Im kinda new to this, all permissions should be turned on dont know what else to try. Thanks

Can anyone help me transfer an activity? When I connected my watch, this uploaded outside my normal account. i am so sad!

Since 17th August I've noticed that Strava is calculating my pace and elapsed time very incorrectly. I use Huawei Watch Fit and don't have issues syncing data, plus the data up to 17th August was pretty accurate. Both apps are up to date, but it's getting frustrating that Strava continually thinks that I ran 10k in 1hr 50 when this is far from the case. I've tried to fix this by running with GPS on on my phone, and off, but neither solution is working. What could have happened over the past couple of weeks which is causing this? Photo examples of Strava data and watch data from today's run.     

I have been using a Mi Band for tracking all my workouts up till now. It would perform quite neatly and track all my workouts to my Strava profile properly.For instance, Outdoor Running would get GPS data and time and stuff like that but also Treadmill running would get the time, speed, HR and more data synced to my profile.In another instance, my weight training, jump rope, core training, HIIT, pilates, etc would sync as 'Morning Workout' to my profile with the time and the calories burnt or HR added to it.Now I have upgraded to a Galaxy Watch and sadly none of my non-GPS activities get synced to my profile. Not just my weight training and HIIT but even my treadmill runs and spinning workouts are left behind. This is quite unhelpful for me when keeping track of my Relative Effort and other metrics like Power Curve and more.I and other Galaxy Watch users (as per Reddit) would appreciate this addition. I think

Hi there,I am having problems connecting from LC_CC to Strava - for the Activity Sources I cant see a connect button, Strava and it has the busy / spinning wheel next to it but nothing happens. I have tried another browser with no difference and have also contacted LeCol multiple times and methods to get to the bottom of it with zero response.Can anyone help please?Nico.

Bonjour, j'ai une montre galaxy sport. Jusqu'à la dernière mise à jour tout fonctionnait très bien. Depuis plus possible de synchroniser ma montre avec l'application.  J'ai tout réinstaller et maintenant je ne peu plus ajouter ma montre à mon compte strava même en entrant le code à 4 chiffres.  TRANSLATION: Hello, I have a galaxy sport watch. Until the last update everything worked fine. Since then it is no longer possible to synchronize my watch with the application. I reinstalled everything and now I can no longer add my watch to my strava account even by entering the 4-digit code.

Hi, myself, and several other riders in Australia have noticed that over the last few weeks the GPS driven path bounces all over the place in parts of the ride, incorrectly increasing distance, and adding jagged or starred path artifacts to the path. In places it will jump several tens or hundreds of metres, adding significantly to the distance (and increasing the average speed). I have been using Strava for over 5 years, frequently with daily rides of > 10km. I have never had this issue. My friend, from a city approx 100km away is also having the same issue. He came up and we rode together on the weekend.  We rode together ~ 50km.  Before the ride I had checked his phone, made sure network time was on, high precision mode was in the app access, made sure power saving was not triggering and testing the GPS using a GPS app. All good. After tie ride we checked both our phones, and surprisingly both of us had weird jagged artefacts in the path, with