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Devices and Connections

Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.

  • 1,031 Topics
  • 4,176 Replies
1031 Topics
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flamingo23Hub Starter
asked in Devices and Connections
Nike Run Club + Apple Fitness + Strava Integration Issues

I am a Nike Run Club (NRC) user and get most of my running workouts from the NRC app.  I also have an apple watch and use the Apple Fitness app.  My NRC account, Apple Fitness account, and Strava account are all conveniently connected so that when I do a NRC workout, it automatically uploads to Strava and also gets recorded on my Apple Fitness app, which I love.  The problem is that Strava also uploads the same NRC workout onto Apple Fitness, so each workout I do gets recorded twice on Apple Fitness.  Any suggestions on how to correct this?  I still want my Strava and Apple Fitness accounts to be connected so that if I do a workout outside of NRC, it still gets automatically shared between Strava and Apple.

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Jane
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michaelseymourHub Starter
asked in Devices and Connections
Generated Community Routes - not synching to Wahoo

Hello, All of a sudden Generate Community Routes (App>Maps>choose sport and distance) don't seem to be appearing in my Wahoo app. Everything else seems to sync fine (built routes, routes saves from former rides...) apart from these.  Have tried deauthorising and re authorising, but doesn't seem to help. Any ideas...? Mike

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Jane
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JonFreemanHub Starter
asked in Devices and Connections
Watch OS 10 update

I'm looking into buying a Bike computer and with the update to cycling in the workout app for the apple watch and with it's screen matching to the iPhone.  Would the iPhone be a good substitute for a bike computer.  

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sdfgsd
sdfgsdHub Rookie
asked in Devices and Connections
Bryton Cycle Computers and Live Segments

hi,When will you support Bryton devices and live segments...  the supported devices page used to be filled with people requesting support for Bryton and Live Segments, but now it is closed for comment. These devices are very popular and you seem to support many other device types. Could you share the timeline for support, or, if it will never happen, also let me know.

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SupriadiHub Rookie
asked in Devices and Connections
error 403

Error' 403 when try to syncron to app. beyondrun. How fix it ?

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BornToRide
BornToRideHub Rookie
asked in Devices and Connections
Exporting Strava Route to Wahoo Needs Work

If I have this right:You can only export a route created in Strava Maps by using a desktop computer.You can only import the exported file into Wahoo Element using an iPhoneThe process in between these two actions is anything but intuitive or easyWhy isn't there a file shortcut for the iPhone that automatically brings up the option to open/import the .gpx file in Element when you press and hold the .gpx file icon? It appears other apps are integrated into the iOS file actions options for this purpose.

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totaljoeHub Rookie
asked in Devices and Connections
Strava will not sync with Google Fit or Samsung Health

I have both Samsung Health and Google Fit connected to Strava, but the app will not sync to either of them. I'm using a Samsung Galaxy Watch Pro 5 to record and a Samsung Galaxy S21+ phone to look at the different apps.I've tried:- Logging out and back in on Strava - Restarting my phone - Logging out and back in on Fit and Health - Editing the activity in Strava and saving again - Making a new activity (still no sync of old or new activities) - Starting a run on my phone to check if it would sync the others recorded on my watch Any help on this would be appreciated.

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ThibaudMrnHub Starter
asked in Devices and Connections
Data loose between Strava and Health App

Hello everyone,I'll explain the problem to you. Using a Van Rysel GPS bike computer and a heart rate belt, I record my cycling sessions.The data is shared correctly on Strava, it is displayed correctly.However, when the Strava app sends the data to the Apple Health app, the heart rate does not appear, neither the mapping nor the speed, only the distance, time and number of kcals.I checked the parameters that Strava sends, those that the Apple Health application retrieves.Do you have a solution to suggest?Sportingly,

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DJTrizzyTHub Starter
asked in Devices and Connections
Nike Run Club integration - access denied

Please help! Trying to link my NRC and Strava accounts - I follow the steps on the help page (add Strava as a partner in NRC, click allow access in Strava when prompted) and I keep getting taken to an Access Denied web page: AcessDeniedAccess DeniedMRVWXDWCCMBVTTZS/E8IbKc6SLA7ZrTmDiwcaLgu3O7rigZPjBwoAjrDL+GMsCg7CdguI2ZXzWE2sGuMuHMNT8JbPhw=

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Bryant
Community Manager
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ThiagoCaparelliHub Starter
asked in Devices and Connections
Samsung health - Strava truncate

Hello, I've been using Samsung Health to sync with Strava. The syncing works well, but I don't understand why Strava always truncates the training data. In this example, there wasn't any automatic pause.  

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Bryant
Community Manager
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PiliHub Starter
asked in Devices and Connections
Beacon

Hola, desde hace varias semanas beacon no envía ubicación a las personas que tengo en la lista. Sabéis cómo puedo solucionarlo? Voy mucho al monte y me parece importante que sepan dónde me encuentro en cada momento de la ruta. Gracias  TRANSLATION: Hello, for several weeks Beacon has not sent locations to the people I have on the list. Do you know how I can solve it? I go to the mountains a lot and I think it is important that they know where I am at every moment of the route. Thank you

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Bryant
Community Manager
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Mercian3004Hub Starter
asked in Devices and Connections
Can I Uploading completed runs from Kamoot to Strava

Migrated Content

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Bryant
Community Manager
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SebastiensmithHub Starter
asked in Devices and Connections
Upload

 tried to upload walk, it was 21 hours long. Not sure if that’s why I’m having trouble but it just won’t upload, tried phone off and log out etc… need help 

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Bryant
Community Manager
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cuttyHub Rookie
asked in Devices and Connections
Apple Watch power data not syncing to Strava

I have used Stryd and COROS power in the past. Strava parses that information and includes the data on the iOS app (but not on the web app). The new Apple Watch OS now provides running power data. This information does now show up anywhere on Strava, even the iOS app. When I sync the file to TrainingPeaks using HealthFit, the power data is visible and reported.Is this a Strava issue or an Apple issue?

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Kinglou1975Hub Rookie
asked in Devices and Connections
No option for indoor or outdoor swim.

Hello. I just joined Strava and I’m enjoying. I decided to do a longer swim this evening and discovered I had no option for meter/lapped swim. I only see “swim” no indoor or outdoor, also can’t see a way to input the length of the pool like it says online. 

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steve223Hub Rookie
asked in Devices and Connections
Strava does not sync activities from Apple Watch

If I record a walk with my Apple watch via Strava no issue as is synced but any other actiovitie like Yoga, Pilates does not show up on my Strava app or profile why.I recorded on an Apple watch I Saved, and the watch tells me no unsynced activities, yet nothing shows up on the app.Happened now a few times I already restarted Strava app on watch, but still same issue

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rkimmelHub Starter
asked in Devices and Connections
ioS Strava app receiving location information, but reporting 0 distance and 0 speed.

I have two phones.  Strava works just fine on one of them.  It used to work on the other as well, but sometime last year, I noticed this bizarre behaviour, which continues until now.If I press the big orange round button, the screen with time, distance, and speed in giant numbers shows up.  As long as auto-pause is turned off, the time ticks away, while the distance and speed remain at zero.  If I go to the screen with the map, it shows my location reasonably accurately, and shows the little blue dot moving as I move.  Upon finishing the activity, a map of the route, quite accurate, appears, along with plausible values of distance travelled and average speed.  However, during the activity itself, the distance travelled is zero and the average speed is zero.If auto-pause is turned on, the clock ticks for a few seconds, then auto-pause activates, whether I'm moving or not.If I leave the Strava app on my other phone, a blue strip appears across the top of the

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NjineerHub Starter
asked in Devices and Connections
Club has no overview

I want to leave a group. After a search I learned that this is done in the overview section of the group. The club "Whittier Cyclery" shows me a black page. When I tap overview. This is the only one of the clubs that I am in. That shows me a blank overview page. How do I successfully leave this group in this situation. 

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Scout
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SmudgerHub Starter
asked in Devices and Connections
Strava does not work

Hi been a paying subscriber since January and strava does not record any of my rides, I am so disappointed with this app, absolute rubbish.

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Scout
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PanelHub Rookie
asked in Devices and Connections
Incorrect Android KM , GPS , time etc.....

Sems lately if I use my Samsung S21 to log my rides or walks that it cuts corners and just draws straight lines. This in turn cuts my routes km's and times etc. Plus it looks like I've walked in a perfectly straight line in many places 🙂 In the past I've turned off my location , restarted my phone and then it all works again. But lately this work around hasn't fixed my issue. I've gone back to using my XOSS G+ head unit for my bike and now have to use it for my walks. After a walk I have to go into the Strava app and change it from Ride to walk every time.Any fixes for this or ideas ?

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Scout
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Alpen1Hub Rookie
asked in Devices and Connections
Shimano Connect Lab - Strava

I have had a Shimano Power Meter for a while, and I use a Garmin Edge 820. My power is linked with Garmin and displays live data on screen, and my rides transfer to Strava from Garmin Connect. However I am not currently getting any power info into strava so I can't review this info easily in starva, which is mainly where I do my post ride analysis.I can also see the power data in Shimano Connect Lab, which is also linked to Garmin for the ride data so it is clerarly logging it.. I think that shimano connect lab should export the power data to Strava but does this happen alongside the Garmin export?There are too many things going on here! Although Shimano connect Lab is linked to strava too it doesn't seem to transfer the data?  I have no idea now how to resolve this?Assistanace appreciated! Thanks

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pooky2483Hub Rookie
asked in Devices and Connections
Noob without a clue re: pairing

I have just got myself a Garmin Forerunner 55 and want to know if I need to do anything to the watch for it to send my info to the Strava app.I've already paired my watch to the Garmin app and the Garmin app to the Strava app and allowed them to communicate with each other.When I go out on my mountain bike, will the garmin watch pass the information to the Strava app without me having to do anything? If not, what do I need to do?

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Damian23Hub Starter
asked in Devices and Connections
Strava not receiving power data from Zepp with automatic sync

Hi team,I have my power measurement connected to the Zepp app. With automatic synchronization power data is not imported in Strava. However, if I export the .TCX file (with .GPX power data is also not imported) and add the activity manually the power data imports correctly.Can you solve this issue?Thanks a lot.

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Jane
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beegeeHub Starter
asked in Devices and Connections
Garmin Forerunner 45

Hey guys! I have a Garmin Forerunner 45 and I used to get the average split per mile. I must have changed a setting. Garmin support was not able to me.  Has anyone had similar issues and know of a solution? Thx!  

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An3Hub Rookie
asked in Devices and Connections
Galaxy watch 4 map

When starting my run on my watch 4, it doesnt find a location (not even after 10 minutes!). Location works with health and maps. All settings are "allowed" and have reset both watch and phone, deleted and added strava multiple times.  No map, never. Been at this for hours. (Health is not tracking run while strava is used, it does however count my steps, not the location).(Note: i really do want this to work on the watch as i start it on my Phone, i dont have a heart rate)Thank you for your respons!

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