Devices and Connections

Hello,  I am hoping you can help me. I am having issues with Apple Health syncing with Strava.  Yesterday, I played a netball match. I’m unable to keep my phone on me or use my Apple Watch so I have a MyZone MZ-Switch that I wear as a chest strap.  MyZone activities will sync to my Apple Health app as an activity but then I can’t seem get this to sync to Strava.  Is this an issue as the data is being pulled from MyZone to Apple Health?  It’s important that I try and find a work around with this as I am doing a big charity event and I have my Strava linked to my Just giving page.  I hope this all makes sense. Please let me know if you need more info. I’ve included a screenshot of the recorded data on Apple Health.  Best wishes,  Sam

I have Strava synchronised with Mi Fitness app and the only thing that does not import correctly to Strava is workout time. For example - I started training today at 17:07 (CEST if that matters) and it shows correctly in Mi Fitness but in Strava that same training is shown to have started at 8:07 AM (again, CEST). This is the case for all my trainings imported this way. Of course, time on all my devices is set to the same one.

Pilates, indoor and outdoor rides, Padel etc have always automatically ( with all permission ticked) uploaded to Apple fitness app. This has stopped in the last few weeks. Activity shows on Strava as it should but is not pulling through to Apple fitness.

Hi, Does anyone know if they sync between Huawei health and Strava has been improved with the launch of the new Huawei watch 3? With the watch 2 you can only sync runs, walks or cycles but no other activities. I use strava mainly for tracking tennis workouts, so for me it's make or break when choosing a new fitness tracker. Can't seem to find any info on huawei forums on the topic so thought I'd try here. Thanks! 

Do you think it is possible to connect a Google Pixel Watch 2 with Strava and simultaneously use an external HR chest strap to record an activity? The issue is that the Pixel Watch 2 cannot be directly paired with such straps. I was wondering if it’s possible to achieve this dual measurement within a single Strava recording.

Exercise after transfer and synchronization is not displayed by the route in the maps. Reason?

My wife’s Samsung watch 5 has stopped syncing the full distance recorded on the watch.she uses the Strava app and can complete 8km but when syncing it records as 4.25km or another random distance. has anyone had this problem? Any ideas how to get the activities to record properly 

I'm a Galaxy watch 4 user and I've seen some posts like this one that confirm that the strava beacon feature can be used in wear os like the apple watch does: "Wear OS 3 and higher devices without LTE functionality will need to be connected to your phone in order to send a Beacon message when starting an activity from the Wear OS Strava app." And in the the watch app I can't find any option to enable it. Thanks    

Hello, I have been using Strava all ok for past 3 days and suddenly my map for todays ride is gone 😭, can anyone help me with settings and can the map be retrieved? All other stats are there. thanks ! 🤞

Hi there, Somehow I can't seem to add the Samsung galaxy watch 4 classic to my Strava account on the phone. I have downloaded them both but I am unable to sync them properly. The weird thing is, it is somehow connected to my account because I can record runs from the watch and it will be uploaded to the Strava account, but when I start a run from the phone it doesnt record anything from the watch like my heart BPM.  As far as I know I have given permission in the settings to both devices.  I also tried following the sync procedure on the app on the phone and it eventually gives me a 4 number digit to enter, however there seems to be no option on the watch to put these numbers in to make them sync.. Any advice?

As I understand it, most (all)? watch support assumes you want to track your run with your watch and then sync it to strava afterwards.However, what I'd like to do is continue to use the strava app to track the run (in part so I get the audio cues every kilometer), but be able to start the run from my watch and have things like heartrate synced.Is this possible with any watches?

Has anyone else had this problem. I recently swapped Garmin devices (screen broke on Edge 1030) so for subsequent rides, I have used an Edge 820 Garmin model. I have noticed that previous Strava activities have now duplicated the rides, one showing recorded with the 1030 which is correct and a duplicate activity (same data) but showing recorded with the 820 (which I hadn’t started using). These duplicates have gone back several months. Does anyone know why this has happened and also is there an easier way (than going through each activities) and deleting the duplicate?

Hi,  I just started using Strava a couple days ago and am having a heck of a time learning it. There's is very limited info available that isn't less than 3 years old, and the interface has changed a *lot*.  Connected apps on my S21: Watch5, Samsung Health, MyFitnessPal, Strava.  Is it possible to get my BPM on the Strava app screen when I mountain bike?    

Hi any help as to why my mii band 7 is missing distance when syncing with Strava from the mii fit app.  The full GPS route is there but the distance is being shortened when sending from miifit in km and showing in Strava in miles.  

ok, I’ll try this again. In my previous post I erroneously used the term BaseMap instead of FATMAP. SO…I downloaded FATMAP, but never got confirmation that it was linked to my Strava Premium. A couple of days later I deleted FATMAP and reinstalled. Now when I try to link the accounts, I get an error message stating that there is already a FATMAP account linked to my Strava. I can’t get past this point and therefore I have no way to download BaseMap routes to my account.My ultimate goal is to have the routes on my Garmin Edge 840, so if there is a workaround, I would welcome that as well. I did reach out to the Strava help desk. They replied asking me what my email was and then went radio silent to my further replies. Thanks in advance for any suggestions. 

Hey guys,I've been trying to link my strava account to the XOSS app and i can'tA red error message pops and can't link the app.Any Suggestions?

Hola! Alguien sabe si hay manera de subir contenido multideporte como unica actividad y no todo por separado? Por ejemplo, un triatlon se sube como 5 actividades, nadar, transicion, bici, transicion y correr. Estaria bien subirlo como una sola, al menos en garmin si aparece como 1 actividad. TRANSLATION: Hello! Does anyone know if there is a way to upload multisport content as a single activity and not everything separately? For example, a triathlon involves 5 activities, swimming, transition, bike, transition and running. It would be good to upload it as one, at least on Garmin if it appears as 1 activity.

Não está sincronizando entre o Strava e o VIK app.TRANSLATION: Not syncing between Strava and the VIK app.

On my last 3 rides, my Strava route shows that I ended my ride sooner than I actually did. I sync my Sigma ROX 11.0 bike computer to Strava and upload my data after each ride. My Sigma app shows that I did the full route, however, Strava seems to come up with a random endpoint. This is not a privacy setting since that appears grey when looking at my routes, this is actually a little checkered flag showing I ended my ride in a location that I did not. I have attached images of my Sigma route map and my Strava route map for your information. Sigma map: Strava map:

I recently started using strava again. When I woke up this morning I saw a friend had commented on my walk from last evening. When i went to go see it, my activity was not able to be viewed and an error was displayed. Strava also got rid of my walk from 2 days ago as well. If I do “search keyword” in the activities, I can see all of my activities listed (pic belo), but when I click into my most recent one, I get an error message. My friends also cannot see the disappeared activities on my profile. Has anyone seen this before?   

The View analysis disappeared from my IOS app after I subscribed today. I cannot view my heart rate, elevation and speed curve on the app anymore. I tried updating to the latest App version from the App Store, and it's still the same.

I can’t seem to view mine or any of my clients ‘view analysis’ button but it worked until last week ?  Any help is much appreciated? 

Migrated Content

Hey guys! Just finished a 5k run and beat my pb with 24:06, but when i posted the run, it marked only 4,97km, so it does not count to my PB, eventhough when I stopped the run it said 5km. Does anyone know how can i fix that? or at least for the future?Ps: my phone is a xiaomi redmi note 10 5g

I have a Huawei GT Runner watch (which is great by the way) it syncs to Strava but Strava seems to end up showing a different (usually very slightly shorter) distance, which then throws the pace stats etc.. Why is this? Does Strava recalculate the GPS stats?Thanks