Devices and Connections

Hi - My recent 5km run has got stuck and says "Processing activity" - I have tried all the suggested troubleshooting ideas and I really want it to work 😞

So I'm using Strava to track my activities in the gym, but I'm having a problem. I use a Galaxy Watch 7 with WearOS. When it syncs the activity the ending time goes as the start time and then calculates the ending time by the activity time. So if I do a session of 1h30 that ends at 6 pm, it goes to Strava as starting at 6 pm and ending 7h30pm. That is a problem as Strava doesn't have a treadmill option, so I use Samsung Health or Google Fit to track that, but when it logs the treadmill into Health or Google Fit after Strava syncs with those, the weight lift and treadmill appear as in a superposition and only count one of those activities. So basically Im asking if there's any way for the activity on the Watch syncs using the real start time or a easy way to edit that that doesn't involve the desktop and 3rd part websites

Since last days of February my swimming activities are displaying absurd distances althoug I always swimm the same distance (about 2km). Lately these 2km in Mi Fitness are translated to about 37Km (!!!) in Strava. There must be some interface issue:        

I recorded by accident my road bike ride as an indoor kickr and therefore I’ve no mileage, map or results 😕😕 Of course it was an epic ride and wanted to convert to road bike. I use a wahoo element and even when I change it manually no data are showing. Any h et le would be greatly appreciated it. Many thanks

I am currently using the mi fitness app with device xiaomi watch s1 active, when I auth with the strava app I get error 403 on the Android app and "error" message on the IOS app, can anyone help me?  

My Watch4 used to work perfectly with Strava app but, for about a year now, the Strava app won't find a GPS signal.  I can run Strava on my phone just fine, and routes work well, but there is no heart rate data coming from the Watch4.  Any idea how to fix this?  I've deleted the app and reinstalled it numerous times to no avail.  Strava tech support originally said that there would be an update to fix this, then they stopped responding.Many thanks

I completed a 4km afternoon run today on my samsung watch using strava and it did not upload. There's no unsynced activities and I've tried logging out and back into strava on my phone and watch. I've also restarted both devices. How do I get this activity uploaded or is it gone forever.

Ich habe eine Aktivität manuell hochgeladen das der Wahoo Element während der fahrt abgestürzt ist und die Stecke über Wahoo nicht Synchronisiert werden kann. Diese Aktivität wird aber nicht unter Meine Aktivitäten angezeigt. Versuche ich die GPX Datei aber erneut hochzuladen bekomme ich eine Fehlermeldung mit dem Hinweis das es sich um ein Duplikat handelt. Da sind dann meine angaben zu Name und verwendeten Fahrrad auch alle korrekt. Irgendwie ist die also Gespeichert, sie wird aber nicht bei den Aktivitäten angezeigt und nicht für die Fitnessauswertung oder die Trainingsbelastung berücksichtigt.  TRANSLATION: I uploaded an activity manually, but the Wahoo Element crashed during the ride and the route could not be synchronized via Wahoo. This activity is not displayed under My Activities. If I try to upload the GPX file again, I get an error message saying that it is a duplicate. My details about name and bike used are all correct. So somehow it is saved, but it is

I record surf sessions with Dawn Patrol. Dawn Patrol recently began directly uploading to Strava, and these sessions reflect in my activities. That’s great!The issue: Dawn Patrol also records heart rate data, but this data is not reflecting in the Strava activities uploaded from Dawn Patrol. Am I missing something? I couldn’t find anything addressing this issue on Strava or Dawn Patrol customer support.

Hi, I have a Pixel Watch 2. I can see my activities on my watch Strava app stating unsynced but they won't sync! Tapping unsynced does not help. Still, I have one Unsynced activity. I tried to log out and log in again, but it still the same.  Version: 1.37 (77901) Any ideas on what should I do?  Thank you!    

I have a Garmin Forerunner 745 and a Fenix 7s, both of them display the exact same distance when I run, but Strava always shows 200m extra distance when I log the activity on Strava directly without the watch. I have tried different courses, different locations, different speeds, sometimes with stopping in between, others with a continuous run, still Strava GPS records around 200m more than Garmin GPS. Why? It is so frustrating 😭

I sync runs from Stryd to Fitness and it shows heart rate. I track outdoor bike tours with my Apple Watch and the HR shows also up in Fitness (of course). However, I track indoor cycling with ICtrainer and it successfully syncs to Strava incl HR but the sync of these sessions from Strava to Fitness are coming with HR data. I don’t understand how this is even possible and I checked all kind of permissions guides.

I see a lot of people asking about watch workouts being posted on Strava, but I need the other way round. I need my strava workout to be loaded as workout ont the apple watch, Health/fitness  What is the right way to do it ? I setup the integration, the upload from Strava to Apple Watch, but I don't see my workouts outside Strava APP/website. Any advise will be apreciated Thanks

I today ran 16km, I used the strava app on my apple watch. I was a bit away from home when i finished the activity so i just ended the workout there and walked home. However when i got home the run is not showing up on my iphone strava app. How can i fix this issue, and can i get the run to my phone somehow?

My Apple Watch is giving incorrect data. The map is correct and the steps are 6,252 but it says I did it in 38 seconds and was 0.05 miles. Breaking world records if the data is correct. I have updated and turned off my watch. Back to using strava on my phone. Any advice helpful.

I do several workouts a day most days. Lately I’ve been having issues with Strava syncing all of them. I usually do it shortly after my workout. I’ve been having to manually add my workouts. Notching to fix the issue. There is also no detectable pattern of when or what exercise it will not sync. For example, I go for a lunch run it will sync that workout. I go to the gym in the evening and I do a rowing  and also a weight training workout. It will sync one of the workouts but not the other. It’s very frustrating. Other days it will sync all of the workouts without issue. I’ve tried: Logging out and logging back in numerous times. Deleting and reinstalling the app a couple times in the iPhone Removed and added back Apple health/watch permissions. Uninstalled and reinstalled the app on my Apple Watches. 

Does anyone know what is going on?      

I occasionally get the following notification, not consistently but it seems to appear sometimes when I record a workout on my Apple Watch (in the native workout app) without my phone, or if my phone/watch are on airplane mode without internet access:If I click on the notification, I am taken to a screen like this in the Strava app:From here, I can just tap Import to pull the missing workouts into the Strava app and it works fine. However, the notification doesn’t always appear, and I cannot find any way to access this page directly within the app. Is there a simple workaround, or am I missing the way to access this page? I’ve looked everywhere and it does not seem to be in the app unless I click directly through the notification.

I have an old activity I want too move to Strava. In GARMIN Connect the one option I see is for a CSV file transfer. How can I covert that to a file Strava will read?

I have encountered a problem when running with my apple watch. The pace time per kilometer is way slower than if I would track the time with my phone. Also I have a Strava Subscription and I feel like when tracking with my apple watch it also tracks the average pace and not each kilometer on its own. Does any one know hpw ti fix this 

Hi everyone,unfortunately Strava has ended the support for older smart watches with Wear OS 2.xx.(Older? Hm... almost all smart watches except the new Samsung watches 😖)I am using a Mobvoi Ticwatch Pro 3 GPS with wearOs 2.38 but the strava has still worked fine.But I had to reset my watch because of a new cell phone.Now I want to re-install also the strava app on my watch but I can't get the old strava app in the play store and I don't know any other source where I can download the installation-file.I am very disappointed. I bought the chargeable membership because of the good usability, but now I can't use it anymore.I don't need any support from strava for the app, but I want to use the old app like I did in the past two years.Dear Community:Can anyone please send me the .apk or can tell me how to install the old strava app on my ticwatch again?Thanks a lot and best regardsDirk

Hello,  I am new to Strava and trying to figure out if the premium version is worth it. I have previously used Nike Run Club. A couple of questions I need help with.. 1. can you view the heart rate zones on your Apple Watch whilst you are running? I know you can see the data after. Is it possible to see the time spent in each zone on Strava Apple Watch? 2. can you only see current pace if you have the premium version?

This has happened a few times during my 8km lunch run at work.Basically during the whole run my Apple watch will say avg. pace: 5:45 per KM and also when finishing the run it says the same on the summary on the watch. But when I look at the summary on my iPhone it says 5:30 avg. pace per KM.Another thing is also that is will say 5:41 elapsed avg pace. but I never pause the run or actually stop (except once or twice for 1-2 seconds for cars at crosswalks). So everything feels off right now, the HR, the pace, the elapsed time.- Apple Watch SE- No auto-pause- Not manually pausing- iPhone is with me during the run and connected with Bluetooth to my watch. 

When I select Strava segments in Garmin Connect it only saves this for a few minutes and then reverts back to the Garmin segments checkbox being selected. Anyone else had this issue?

Hello, I am facing an issue with syncing my Garmin Forerunner 245 to Strava recently. When  I try to attempt to upload my activities, I am getting error code 503, indicating 'Service Unavailable'. This problem emerged around a week ago and has persisted despite my efforts to resolve it. I have tried restarting both my Garmin watch and the Strava app, reinstalled the app, and verified my internet connection, which appears stable. Even after this , the problem not resolved . I have checked https://communityhub.strava.com/t5/strava-features-chat/bd-p/strava-features-chat-rpa discussions but still need help .   Any advice would be greatly appreciated. Thank you for your help!🙂