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Devices and Connections

Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.

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  • 4,148 Replies
1019 Topics
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KyleoHub Rookie
asked in Devices and Connections
Garmin to Strava query (new to both)

New to Garmin/Strava (and swimming for that matter). Auto upload from Garmin to Strava, is the nearly 2 minute pace difference between the two due Garmin taking into consideration my multiple rests between lengths but Strava not? Any help would be appreciated! Thank you.   

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kulioHub Rookie
asked in Devices and Connections
Strava Watch App

I have installed the strava watch app on my samsung gear s3 frontier. it is possible to show the activities that I actually do? Outdoor run. KitesurfYogaOutdoor bike rideOutdoor HikingAlpine skiingcurrently I cant see Yoga and Kitesurf, but I CAN see Nordic Skiing, and INDOOR RUN etc  

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Ivo_czHub Rookie
asked in Devices and Connections
Live segment

Hello, when will it be possible to use STRAVA Live segments on the Garmin Edge 1040? The last model that is supported is the Edge 1030 😥.Thank you Ivo

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FulumuHub Rookie
asked in Devices and Connections
Cycling power import from Apple fitness

Hi, since a couple of months you can sync power meters on the bike to iOS eg Apple Watch. I’m planning to buy power meter pedals and record my power via the Apple Fitness app. Does Strava auto import the power and cadence data once the cycling workout is finished? I read in the DC rainmaker review that this wasn’t the case in July 2023 during the beta runs. for the curious; I’m not planning to get a bike computer as I see my phone as a better all rounder for the things I’m doing on a bike.

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IvannaBarbaHub Starter
asked in Devices and Connections
Processing Activity stuck

I was trying to upload my 10 mile run from my Apple Watch like normal (importing it) and it just got stuck at "processing activity". I left it overnight and it just disappeared but didn't process. I don't know how to make the run show up on my feed. 

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Anonymous
asked in Devices and Connections
Strava heart rate tracking - Samsung

Hi all, I have a Samsung S21 Ultra and a Samsung Glaaxy Watch 5 Pro. I'm trying to understand when Strava should be capturing my heart rate info when tracking a run.Tracking via Galaxy Watch 5 Pro ⌚️ : when I trigger my excercise recording via the Strava app on my watch, I seem to get heart rate data just fine - the problem I have right now though is that anything I track on my watch isn't visible on the Strava mobile app - apparently this is a know bug? It displays fine on the web interface but who uses that... 😐 (any pointers on a fix would be gravely appreciated as I'd rather track via Watch but I can't!!)Tracking via Samsung S21 Ultra 📱: when I trigger my excercise regarding via the app, the recording displays as expected in the mobile app but it doesn't pick up any data from my Watch - despite having the Strava Watch app installed and both Samsung Health and Google Fit all synced and access approved... is this just normal functionality and I can only get this

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markrHub Rookie
asked in Devices and Connections
Pixel 8 stops GPS tracking after a while

Most of the time when I use Strava for outdoor rowing, only say the first 10 minutes or less of a recording is saved. I've checked every setting I can think of, but whatever I do, tracking my rowing stops. Geolocations are recorded is very accurate, as long as it lasts. Any ideas?Settings (I have to translate from non-English):Allowed app privileges: Devices in the neighborhood, Physical activity, Body sensors, Location, MessagesSettings > Apps > Strava > Permissions > Location: allowed for app use (some other apps also the option "allow always", but not Strava); exact location usage enabledSuspend app activities when not used: disabledBattery > Battery saving > disabledBattery use app, Strava: allow background use: enabledAny Google Pixel 8 (Android 14) users who have reliable GPS tracking in Strava?

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Jon15Hub Rookie
asked in Devices and Connections
Segments and heartrate are not showing on PC even though they do on my Apple

I have the problem that my segments and heartrate are suddenly not showing on my PC even though they do on my Apple iPhone, iPad and Apple Watch 7 (which I use to record my activities). My PC shows the overall route, time, weather etc but I see a blue circle on heartrate and segments whenever I try to enter the Analysis on the PC. I can see these completely on the Apple appliances. This problem started about two weeks ago.I have reinstalled Strava on all my Apple Appliances without luck. My date of birth is correctly entered. iOS on all devices is up to date, as is Windows on my PC.My guess is that the PC is somehow not allowed to access all data, but it is a guess. Can you help, please.Also, as a note, this post seems to show I am located on Mt Kenya, which is sadly not the case. No clue if this is related.  

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dk82Hub Starter
asked in Devices and Connections
strava not syncing to google fit

read all the previous posts.what works?- only after opening an activity on my mobile and editing it will it sync to google fitwhat does NOT work?- recording a new activity on strava using my mobile does NOT sync to google fit- manually adding an activity to strava using my mobile does NOT sync to google fit- updating an activity on strava web does NOT sync to google fitas a software engineer i can conclude:- strava / google fit integration happens purely on mobile devices- the 'trigger' to sync activities to google fit only happens on 'change activity'- the 'trigger' to sync activities to google fit does NOT happen on 'new activity'really shoddy integrationi think you can do better 

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Bln745Hub Rookie
asked in Devices and Connections
Missing activity from Apple Watch to iPhone Strava

Hello,I had a marathon today and finished the activity on Apple Watch. As it couldn’t be synced immediately I later choose the unsynched one and clicked there to sync. So watch is saying 0 synched ones. But it doesn’t come up on Strava. Checked all settings and usually it goes automatically and what I don’t track with Strava is imported automatically.Health is showing calories and time correct.any idea? Yes, restart done, my activity on Strava iPhone refreshed several times, nothing. I also tested with a new activity and it went through without issues.Thanks

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PetiHub Starter
asked in Devices and Connections
Nike Run Club (NRC) Integration problem

so far I have used NRC. For 2-3 years, so there is plenty of data in it. I would like to import the data into strava, it doesn't show an error, but I can't see the data there. What could be the problem?

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phirst
phirstHub Explorer
asked in Devices and Connections
Rock Climbing with Apple Watch

I tried recording Rock Climbs on my Apple Watch, however it only records time and heart rate. So, no GPS data, no Elevation gain. Is this a specific limitation of the Apple Watch app? To overcome this I record the climb as a Hike, then change it to Rock Climb afterwards on iPhone/Web. But it would be preferable to record direct as Rock Climb 🧗‍♀️ 

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CaptnDomHub Rookie
asked in Devices and Connections
Very high distance logged for HIIT activity

Two times already strava synched a crazy high distance (>21'000 km) from a HIIT activity from Garmin connect. First it should note even show distance for HIIT activities, and Garmin for sure has no distance logged. And I cannot correct it in Strava. How to fix it? Here the screenshot:   Thanks  Dom

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EmmaridesbikeHub Rookie
asked in Devices and Connections
[RESOLVED] Peloton Bike, Bike+, Tread and Rower activities not syncing to Strava

UPDATE FROM STRAVA: The issue with Peloton activities not syncing to Strava from the Peloton Bike, Bike+, Tread and Rower has now been resolved.  If you still have activities that have not synced, please try re-sycning them by following these steps:  Go into your workout history on the Peloton bike/tread/rower tablet Click on a prior activity >> click the share button If you're still having difficulties after that, please submit a support ticket and we will investigate further.  We apologise for this issue and again, sincere thanks to all for your patience. I have seen similar issues here with run/walk but my Bike+ activities are now not syncing despite having no issue before and it last synced ok on Monday. Have tried everything I can think of to sync it, closing and refreshing apps, manually syncing it from the bike to Strava and it is showing on my peloton and apple health apps but nothing at all on Strava. 

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vibroverbusHub Rookie
asked in Devices and Connections
Apple Watch recordings disappear

Yesterday did 5mi hike, recorded fine as far as could tell, looked OK at end of hike, saved.  Never appeared anywhere. Force restarted apps on watch and phone. Nothing.  Have had this happen a handful of times now.  Last time the recording appeared like a day later.  Saw some older support entry saying "if there are not enough data points blah blah" but this was 3hrs of data points.  Have used Apple Watch and iPhone w/ Strava EXTENSIVELY for years, this is a recent phenomenon.  FWIW the one thing I can think maybe is that cell signal has been super weak where I am when it has happened, like its really poor data connection when I was closing and saving the recording on the watch? Super frustrating tho.  

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Simon9855Hub Rookie
asked in Devices and Connections
(RESOLVED) Strava not synching with Garmin Connect

I saw in the status page at 11am US Eastern that "Uploads from Garmin are currently delayed" https://status.strava.com/ but that message went away. I have revoked and reconnected Garmin with Strava and vice versa, and attempted to upload test walk/runs to see if synching is working. It has not. 

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BerniebeeHub Starter
asked in Devices and Connections
Xiaomi smartband 8 connection to Xiaomi 12t

I am using a Xiaomi 12t and a Xiaomi smartband 8. I can figure out how to connect my smartband 8 to Strava. The list of devices does not show Mi or Xiaomi and when I click more it brings up a help screen. Any help appreciated Thanks     

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maelwenHub Rookie
asked in Devices and Connections
[Resolved] Peloton not syncing to Strava

Hello. I completed 2 Peloton workouts tonight and neither of them will sync to Strava. They usually sync automatically, but even after trying to manually share to Strava, the activities still do not appear. I saw a previous issue posted on here that said the issue is resolved, but that is not correct because I'm still experiencing it. Thanks!

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VincentFR
VincentFRHub Rookie
asked in Devices and Connections
Google Pixel Watch 2 - Issue with data saved.

It is a recurring issue since using the Google Pixel Watch 2 during runs.  After a couple of minutes (15/20), data stops being saved in my activity.  During my run, everything seems fine and data is correctly displayed on the watch (Heart rate, pace, kilometers) but once done, it looks like data is not saved to the activity.  It has happened multiple times, and this morning, close to 10k was not saved in my activity.  Weird thing is that final distance and pace seems accurate, but the map and heart rate tracking are way off.  Link to my activity is here if needed : https://www.strava.com/activities/10398148968 I read that it's due to conflicts with Fitbit that tries to auto-save the activity after a certain time so I deactivated the auto-save function, but the issue is still happening. 

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Ashley11Hub Starter
asked in Devices and Connections
Double upload stryd issue

Hi,I went to sync my stryd with my strava account, which is also paid with my watch.  Its now doubled all the workouts.Is it possible to revert back to a previous data point.  The duplicates are for the whole year and are subtlety different that they are not being deduped, probably because of the GPS nature of the watch and only the data extract from the stryd pod.Thanks,Ashley

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mhoos
mhoosHub Rookie
asked in Devices and Connections
Mi Band 6 results on Zepp life (Amazfit) are different than Strava

Hello,I've been running the past couple of months with my Mi Band 6 registering the running data. I synchronizes with the Zepp life app and this app synchronizes with Strava.The problem is, the tempo analysis in both apps are different. I want to know what is closest to the truth?  

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Victor1Hub Starter
asked in Devices and Connections
Fréquence cardiaque n'apparait pas sur Strava /Heart rate not showing on Strava

Bonjour, je viens d'acheter un garmin HRM-dual (capteur de fréquence cardiaque), je l'ai utilisé sur route avec un garmin edge Explore 2 et la fréquence cardiaque apparaît bien sur garmin connect mais pas sur Strava. J'ai aussi essayé sur zwift, ma fréquence cardiaque apparaît bien sur garmin connect (zwift est lié avec garmin connect et Strava) mais pas sur Strava encore une fois. Serait il possible de m'aider pour afficher ma fréquence cardiaque sur Strava.Bonne journéeTRANSLATION: Hello, I just bought a Garmin HRM-dual (heart rate sensor), I used it on the road with a Garmin edge Explore 2 and the heart rate appears well on Garmin connect but not on Strava. I also tried on Zwift, my heart rate appears well on Garmin Connect (Zwift is linked with Garmin Connect and Strava) but not on Strava once again. Would it be possible to help me display my heart rate on Strava? Good day

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thomathinoHub Starter
asked in Devices and Connections
No activities shown + map black screen when recording new activity

I'm using Strava for a long time without any issues. Yesterday was the first time where I added two people to a run. Everything worked fine. Afterwards one of those persons deleted this activity from theirs. Now I have the problem, that my app doesn't work anymore. The home tab tries to load activities but stays white. When I reinstall the app and login at least the activities show for some time, but when I want to try to record a new activity, the map is black. Also if I open the map of an existing activity it is black. When I close the app and open again I'm back to the beginning -> No activities load, the screen stays white. I already deleted the activity which I suspected caused this behavior.Device: Google Pixel 8 Pro with latest software updates.  

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JK83881Hub Rookie
asked in Devices and Connections
Issues uploading ride

Hi I am still having issues with my rides uploading .I have  a Garmin edge 830 and until 2 weeks ago was working great , complete ride - save - then it automatically uploaded to Strava .then it stopped . I followed advice and deleted Garmin connect then reinstalled, this never worked .i I had same issue with Apple Watch - tried using Strava that way - also still not uploading.Advice I was given was log into Garmin on a pc save ride then upload to starva .this isn’t practical and defeats the object of a portable device .please can someone help ?

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Cruise_MachineHub Starter
asked in Devices and Connections
Correcting wildly inflated power meter numbers

Hi, My power meter or something glitched and gave me a reading of 2500 watts for about 3 minutes. Now my power curve is all wacky. Is there a way to edit my power numbers? NOT FTP, I ALREADY FIXED THAT 🙂Thanks!

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Jan_Mantau
Superuser

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