Devices and Connections

On my last 3 rides, my Strava route shows that I ended my ride sooner than I actually did. I sync my Sigma ROX 11.0 bike computer to Strava and upload my data after each ride. My Sigma app shows that I did the full route, however, Strava seems to come up with a random endpoint. This is not a privacy setting since that appears grey when looking at my routes, this is actually a little checkered flag showing I ended my ride in a location that I did not. I have attached images of my Sigma route map and my Strava route map for your information. Sigma map: Strava map:

I recently started using strava again. When I woke up this morning I saw a friend had commented on my walk from last evening. When i went to go see it, my activity was not able to be viewed and an error was displayed. Strava also got rid of my walk from 2 days ago as well. If I do “search keyword” in the activities, I can see all of my activities listed (pic belo), but when I click into my most recent one, I get an error message. My friends also cannot see the disappeared activities on my profile. Has anyone seen this before?   

The View analysis disappeared from my IOS app after I subscribed today. I cannot view my heart rate, elevation and speed curve on the app anymore. I tried updating to the latest App version from the App Store, and it's still the same.

I can’t seem to view mine or any of my clients ‘view analysis’ button but it worked until last week ?  Any help is much appreciated? 

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Hey guys! Just finished a 5k run and beat my pb with 24:06, but when i posted the run, it marked only 4,97km, so it does not count to my PB, eventhough when I stopped the run it said 5km. Does anyone know how can i fix that? or at least for the future?Ps: my phone is a xiaomi redmi note 10 5g

I have a Huawei GT Runner watch (which is great by the way) it syncs to Strava but Strava seems to end up showing a different (usually very slightly shorter) distance, which then throws the pace stats etc.. Why is this? Does Strava recalculate the GPS stats?Thanks

Hi, im struggling with the Strava app on my iPhone 13 Pro. I just downloaded it and was reddy for a active summer. But it won't work. At the start I tried the app and seemed cool but suddenly it just died on me. if I now try to go in to the app I will meet the " something went wrong, pleas try again" tag. the screen is white and I can't log out or do anything. I tried to go to setting but it's just pitch black. so I tried to delete and re download but it just log me in to the same place. can somebody pleas help? https://youtube.com/shorts/yyQqSfe0nyY?feature=share 

When importing a run from Polar into Strava, Strava always cuts off some moving time. See pictures below. I ran for 46:47. This was correctly recorded by Polar. When the activity is imported into Strava, it says I ran the same distance in 44:53. Why is this?When running, I always manually pause my Polar watch at traffic lights. Auto-pause in Strava is turned off.

Morning all,This is Christoph from Germany, happy to join the Strava community!Can I just ask, how I can upload historic data from my TomTom and Suunto watch to Strava, pls?Did not find on the Internet what I was looking for…Cheers, thanks,Christoph 

I reecently had to reset my Fossil Watch Gen 5 and then discovered that Stava is no longer available in the App store for Wear OS 2. Forced into buying a new watch.. Fossil Gen 6, with Wear OS 3 I am having trouble with Strava unable to get a GPS lock. Can anyone offer advice. Previosuly, if I had Strava open on my phone and it had a GPS lock then the app on my watch would as well. Now the app on my phone has a GPS lock but Strava on my watch just keeps saying it is trying to get a GPS fix. If I start an activity on my phone and watch at the same time, it takes about 5 minutes for the watch to get a lock. I assume it is only getting GPS location from the watch and not from the phone. In 'Location' on the watch, 'Use Location' is on and says 'get location from phone and watch'. Strava and the Fossil app have location permissions enabled on both the phone and the watch. Phone is a Huawei P20 Pro, only change since moveing from Gen 5 to Gen 6 w

Hi I did a race two days ago and saved it successfully from my garmin watch to iPhone.  Wesham 10k.  Had kudus from fellow club runners and comments.  So know it was absolutely saved and on Strava.  Yet the following day it just seems to have vanished yet I can see it listed on my run history. When I press on it in run history a red bar appears indicating a problem in system.  By the way  I definitely have not deleted the activity.  Have emailed into Strava support but heard nothing and no sign of the activity.  So sure it’s a glitch on my Strava.  Concerned as my activity seems to be lost in space ! I have paid a subscription to Strava.   My worry is if this happens again…  Love my running love Strava is there anything I can do ? 

I've been using the Strava App on my Pixel Watch since January this year.In the last 6-8 weeks, most times when I go to start an activity (either cycling or running), the GPS takes longer than previous to connect and then when it does and I hit 'start', the app regularly crashes and takes me back to the "home" page where you select an activity.  Sometimes it does this a couple of times and once I actually get an activity to start, it often then records this as a generic "workut" rather than the activity I have selected.I thought the cause of this was a faulty device as I replaced my Pixel Watch under warranty at the same time (the battery died on the old one), but I've since had the replacement replaced and noticed the same problem this morning when starting a run so now I'm not sure if its the watch, or maybe the Strava app itself as it only seems to have started happening since October - but the fact its now occurred on two seperate devices makes me think the ti

I recorded a run today on my Garmin watch and synced it to Strava but I cannot see it on my mobile app. I received a notification on my mobile that it's synced (and it's still there in the notifications), but when I try to access it I see a red note that 'something went wrong'. The run is not visible in the activity feed nor in my activities on mobile app. Yet I can see it in the 'Training Log' on mobile app.Strangely, everything is fine on the desktop version of Strava.Any ideas how to fix it? I would appreciate your help.

I already synced Strava with my Apple Watch and I still can’t connect with its Heart Rate Monitor. 

Hi, does anyone know if there are Strava-compatible indoor bikes that cost under $1000? I don't need comminity training features and would rather not pay a monthly subscription. Thanks!

I have a garmin forerunner 255 and my activities are automatically uploaded from garmin connect to strava. Yesterday i did a 10k run but the activity in strava has 0,00km. The activity in garmin connect however shows all the right data and kilometers. I have tried to manually upload the .gpx and .fit files to strava but then the problem remains. Anyone has an idea what the problem is and how i can resolve this? Thanks!

Picked up a Galaxy Watch 6, and when starting my weight training the watch would record my Heartrate, but not my elapsed time. I also had it randomly finish my workout, but it showed the elapsed time on the finished post. When im not viewing the workout on my watch it records the time, once i view the workout on my watch the time goes down to 00:00.I previously owned a watch 4 to track my weight workouts, and never had a problem. 

Hi, I have some starred segments that are uphill average grade (have goals and everything), but for some reason they don't download to my Edge 830 after sync. I want to emphasize that I do see some live segments on my Garmin (about 4 out of the 10 eligible) but these ones don't download. I've tried unstarring them/syncing/re-starring but that doesn't work - I don't see them in my Live Segments collectionWould love some help fixing this - thanks!

Some background:1. A ride showing 190+ average (220+ NP) on my Wahoo App shows up as below 140 on Strava.2. Whaoo normally does not count zeros, but i turned ON that setting. So now, Wahoo should be counting the zeros same as strava3. My max power on wahoo/strava matches.Why could it be 50+ watts different?Thanks!

Hello! I've just bought a Samsung Watch 5 and I'm stuck while using Strava App. There is a way to customize the screen fields? I would like to have 2 screens, one with heart and distance and another one with pace and time. I found a tip in another forum which mentioned to try using the Samsung Health (it allows the screen customization) and synchronize it with Strava, but I figure out that there is no way to synchronize activities that has no GPS Data. Thanks!

I would like to keep a library of rides and only have a select few pushed to my Wahoo App (and onto my computer). After testing this, it displays both saved routes and stared routes. Realizing this may be a Wahoo question, any other suggestions to try in Strava?   Thanks!

If a heart rate sensor follows GATT Heart Rate Profile 1.0 and Heart Rate Service 1.0 can connect to Strava？Or you have more requirements? 

Hi, Any ideas on this one? I recorded a cycle today on my Garmin which sync'd to Strava, but it's not showing up on the mobile app. The app registers that I did an activity, but there's nothing in the feed or activities. When I log on to the Desktop version it shows the activity in My Activies but not in my feed. I've noticed that the elapsed time is 11457hrs (legs are sore after that!!), could this be causing the problem? I deleted the activity and uploaded the gpx from my Garmin and it's still the same. I've logged out of the app and Desktop version, logged back in. I recorded another activity and it seemed to come up fine. Any ideas would be much apprciated. If it's not on Strava.... Thanks, Jimfred

Hi! I've just changed my bike device with a shanren and I can't autorize the uploading to my strava profile because of a 403 error about the limit of athlete already conexed.How can I solve the problem?Thanks ti anyone will help me!