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Devices and Connections

Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.

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  • 4,148 Replies
1019 Topics
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TanyavhHub Starter
asked in Devices and Connections
Strava and Samsung Galaxy 6 watch

Please can you let me know when Strava will support the new Samsung 6 smart watch? Many Thanks Tanya

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mettmannHub Starter
asked in Devices and Connections
Dropped Heart Rate

Why does Strava regularly drop HR below 8°C after 45-50 minutes?

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Jan_Mantau
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heaths
heathsHub Rookie
asked in Devices and Connections
No more dual uploads from Zwift and Garmin?

I've been dual recording rides on my Zwift Hub One on both Zwift (BLE to an iPad) and my Garmin 840 (ANT+) because Garmin badges help motivate me and Zwift uploads don't count, annoyingly. Until tonight, both Zwift (always first) and Garmin would sync the ride to Strava and I'd delete the Garmin one. It's distance was always off (questionable distance calculations of Zwift notwithstanding). Tonight it didn't upload and the distance was a couple miles higher, though the time still overlapped as always. That's good, but a surprising change. Did Strava make a change to better eliminate dups based on time and effectively ignore distance? Just wondering if I can quit my ritual of having to hop on Strava and delete my Garmin-sync'd virtual rides.

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Jane
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Lukasss1989Hub Starter
asked in Devices and Connections
Garmin Live Segments vs. Feature not working

 Witam użytkowników strava premium,od pewnego czasu mam taki problem z segmentami live, zbliżam się do segmentu otrzymuje o nim powiadomienie ale kiedy się rozpoczyna strzałka nawigacyjna ucieka gdzieś,czas przeciwników się zeruje a mój czas biegnie tak długo dopóki nie ukończę ręcznie segmentu, przywróciłem zegarek do ustawień fabrycznych, wczoraj podłączyłem pod laptopa i zrobiłem synchronizację przez Garmin express oraz connect i dalej bez zmian , myślę że po ostatniej aktualizacji jest ten problem, proszę o pomoc.zaznacze jeszcze że zegarek nigdy nie miał kłopotów z GPS ,Garmin Fenix 6,czekam na odp.dziekuje i pozdrawiam  English Translation:  Hello strava premium users, I've had this problem with live segments for some time now, when I'm approaching a segment I get a notification about it but when it starts the navigation arrow goes somewhere, the time of the opponents resets and my time runs until I finish the segment manually, I restored the watch to factory settings

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VencripoHub Rookie
asked in Devices and Connections
Old activities got data errased

Hi.Yesterday i noticed that all my data training data somehow changed on strava app event though it was imported from Zepp right after training half a year ago. Also trainings where automatically named as "volleyball", now they arę named as "evening workout".Old exemplary training: Before that old activities changed, it looked like that one from my yesterday training: 

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philipzHub Starter
asked in Devices and Connections
Importing from third party app (Gentler Streak)

Not sure if this is the right place to post but here I go:I sometimes use the wonderful Gentler Streak app to record some of my workouts. I cannot import these workouts in Strava although they appear in work-outs app. Some apps (like Workoutdoors) have an export to Strava option. How can I sync my Gentler Streak (very nice app!) to Strava?

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tomaszkorczakHub Starter
asked in Devices and Connections
Strava does't show burned calories

Hello, I have a problem with my strava. I using heart rate monior (Geoid HS500), after i end the trening strava shows only my heart reate without burning calories.  I added my weight to my strava profile but it still not working. Can anybody help me?

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Jane
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TweedlemarinaHub Starter
asked in Devices and Connections
Why is Strava so different from Garmin?

So I was only using Garmin, not Strava, this morning on my run. I turned Strava on only when my run was complete. Logic would dictate that Strava got all of the data for my run from Garmin. Then why are they so different?     

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Bill333Hub Rookie
asked in Devices and Connections
Importing Data From An External App

I'm completely new to Strava. I've been rowing on a Concept2 machine using a VR app called Holofit for a couple of years now.  I'd like to import my rowing workouts into Strava.  The Holofit Companion app has a feature that allows connecting to Strava, but Strava doesn't seem to know anything about Holofit.  The Holofit Companion app has my workouts, and seems to show that there's a connection established with Strava, but I'm not seeing anything on the Strava side.Is there something I need to do in Strava to make my workouts show up?  Is there somewhere I can check to see if a connection exists with an external app?Any help is appreciated.

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samerrington123Hub Starter
asked in Devices and Connections
I can’t download a 15sec video to my activity . It’s says unable to process photo . 🤷‍♀️

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ArmantaherianHub Starter
asked in Devices and Connections
Issue with heart rate on One UI 5

Hello 👋I recently updated my Samsung Galaxy Watch 4 to One UI 5, since then I have issue with getting heart rate when I'm doing exercise (I mostly do running).Sometimes it only shows a static number from start till end, sometimes it gets only zero, sometimes nothing and nothing will show in my report page on Starava. It seems they have changed something… because they had some note in the One UI 5 release note about the changing the heart rate algorithm and accuracy, so please take a look at it please.Thanks.  

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HCFHub Rookie
asked in Devices and Connections
No GPS fix on Google Pixel Watch 2

When I start Strava on my Google Pixel Watch 2, it searches for GPS, but is not able to get a fixed GPS. I have kept on several times and for several minutes without any success.  GPS position is allowed and the GPS is set to accurate position. Would be extreme grateful for any help or hints to resolve this issue. NB! Fitbit and Maps get the position within seconds.

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Jane
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evdHub Rookie
asked in Devices and Connections
Strava showing wrong power data for shorter intervals from Zwift workout

Hi all, lately I've been noticing anomalies in the power data in Strava for a workout from Zwift. This has now happened a few times, only with Zwift workouts.When I train outside with my Favero power meter, it works perfectly.This is what happened:- Export workout from Join to Zwift- Workout done in Zwift, activity is uploaded to Strava, TrainingPeaks, GarminConnect.The power data in Strava is very different from TP and GC. Especially for the 10-50 second intervals.I'm following a training schedule from Join, which reads the wrong data from Strava, so it doesn't rate my workouts correctly, which makes pretty annoying.I have attached screenshots from Zwift, showing the correct values. TP and GC also show the correct values, but Strava does not. I've already removed the activity from Strava, and added the fit file from Zwift again, but with the same results.Using: Elite Direto XR smarttrainer connected via Bluetooth to Zwift on Apple tv. Powernumbers for longer intervals look OK, bu

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jj31Hub Starter
asked in Devices and Connections
Map and segments not appearing

I recorder a ride this morning on my Edge Explorer 2. It synced fine on Garmin Connect (and a map of the ride is visible both on the device and on Garmin Connect), but no map is showing in Strava and no segments are matched. Even more strange is that the activity still shows “Matched Rides” and if I select “Save Route” in the menu, the full map of the ride appears and can be saved as a course!Any ideas how to fix?

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Harvey
HarveyHub Rookie
asked in Devices and Connections
Galaxy 5 Pro not vibrating on every km run

Good morning all, I have a Galaxy 5 Pro watch and I want to know if there is anyway I can get it to vibrate on every KM I cover. My old Galaxy sports watch had this feature.  

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Harvey
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HCFHub Rookie
asked in Devices and Connections
No GPS fix on Google Pixel Watch 2

When I start Strava on my Google Pixel Watch 2, it searches for GPS, but is not able to get a fixed GPS. I have kept on several times and for several minutes without any success. GPS position is allowed and the GPS is set to accurate position.Would be extreme grateful for any help or hints to resolve this issue.NB! Fitbit and Maps get the position within seconds.

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KschmidtHub Starter
asked in Devices and Connections
Strava app uninstalled on Apple watch

My Strava app on my Apple Watch disappeared. It works on my iPhone. The watch app on the iPhone doesn’t show the Strava app available to install on the watch. What’s up?

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Jane
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breastrokerHub Starter
asked in Devices and Connections
Syncing Garmin workout titles to Strava

Hi all, I'm doing a fair amount of workouts that pre-load into my Garmin Forerunner with titles like "Tempo run 3x10" or "Endurance cycle" or whatever. When the activity syncs with Strava all I get is "Morning run". Is there a way to get the title of these activities (really just runs, rides, and swims) loaded over to Strava?

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IanRimmerHub Rookie
asked in Devices and Connections
External Heart Rate Monitor with Strava Apple Watch app

Hi All, Hoping you can help me.  I am starting training for a marathon and want to do a lot of zone 2 training, in an effort to improve the speed I can run at whilst remaining within zone 2. At the moment I am using the Strava app on my Apple Watch and using the inbuilt apple watch heart rate monitor.  However, I have read a lot of articles online that says the HR monitor on the apple watch is not very accurate.  As such, I am looking at purchasing a seperate, dedicated heart rate monitor. My question is:  If I do buy an external monitor, can I sync that to the Strava app on my apple watch, so that I can actively monitor my HR during a run?  Or will the Strava app on the Apple Watch always use the built in HR monitor? Any help with the above and advice on which external HR monitor to use, would be much appreciated!  Thank you in advance.

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Shug2308Hub Starter
asked in Devices and Connections
Zwift ride won’t load on strava

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MamaSauceHub Starter
asked in Devices and Connections
Linking Strava to Peloton app

I have been unsuccessful getting these two apps connected. I made sure there were no existing Peloton accounts linked to Strava and the Peloton support team says the problem is on Strava’s end. Any ideas of what to try next?

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Jane
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JwaltonHub Starter
asked in Devices and Connections
Strava workout Samsung Watch

On a regular basis my 30min to 60 min workout session syncs as only a few seconds when I finish the activity, despite the full session appearing on watch.I am using a Samsung Watch, I initiate and end the session in the Strava app on the Watch.. there is never any issue with what is displayed in App on the Watch, however, when the activity is uploaded to strava, instead of the full session only a few seconds are uploaded. Very frustrating and I am sure I am not pausing sessions. Has anyone experienced this?

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Jane
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chrisbreenHub Rookie
asked in Devices and Connections
Syncing routes from Garmin to Strava

I have a number of routes on my Garmin 1030+ device that I want to be able to see on Strava. (These appear in my 'saved routes' on the Garmin.) Is it possible to push these to my Strava subscription? And if so, how do I do it? 

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Jane
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JBONTHub Rookie
asked in Devices and Connections
Try looking into YEAR OF SPORT crashes (iphoneXPRO)

Tried several times this week to open my SPORT YEAR 2023 overview. it works the first 5 elements until the strava app crashes and shutdown. after the page „top 3% user“ i guess, that the next following page presents the 1st of my own data, but never showed up. did not find any support email to STRAVA. thx

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Brucehaustead
BrucehausteadHub Rookie
asked in Devices and Connections
No maps showing after walk

All data except maps showing after walk from ryze app 

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Jane

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