Devices and Connections

Hello team,I have Mi band 7 and Mi Fitness app (+Zepp app) on my iphone 14 Pro. Strava has authorised access. Yet, when I start a run and click on the Strava Heart icon it cannot find my Mi Band 7 and so my heart rate is not recorded with my run data.Can you please help me resolve this issue?Thanks, Alena

Peloton-> Strava -> Training PeaksFirstly im frustrated that for indoor rides (peloton) i need to upload to strava first and then upload to training peaks. And for any outdoor activity i need to upload to garmin and then upload to training peaks. Why cant strava link to TP directly? Anyway...Peloton to Strava is easy, all of my fitness data (duration, speed, hr, power, etc..). Strava to TrainingPeaks is not easy. Requires manual export and upload to the TP site.I found guidance on how to export the .tcx file from strava and import it to TrainingPeaks and have successfully manually uploaded to TrainingPeaks. However, why is there only distance, time, speed and calories in the .tcx file after exporting? Where did the HR and Power data go? To further clarify, i have all the data displaying in strava, after i export, only basic speed and time info is transferred. My health related data permission is turned on, i have strava premium, i use "export_original" to export the .tcx fil

Hello!I regularly do zwift workouts with power intervals. I use a Tacx Flux for this and everything works / is connected. When I look at my workout in the strava App, the average watts for every interval are inaccurate and I believe they are not correct. On the website they are actually correct and constant, the same values I see when doing the workout. 1. Is there a difference between app/website?2. Is there a way to solve this / to see the correct values in-app? Thanks!

I am using Samsung galaxy watch 4 classic, I had s3 frontier and really liked the strava watch face, but apparently I couldn't find the original strava watch that would indicate my weekly running mileage, if you guys can do something about that thn it would be great, please 

When I use Strava on my Pixel watch 2, even though the watch is set to be "always on", the screen goes black after about 3 seconds and I can only view my activity stats as I run, by pressing the crown of the watch, which then goes black again after 3 seconds.How can I change this ? Are there watch settings within the app somewhere ?

I use Mi Band 8 global version and Mi Fitness app, workout results do not sync with Strava when started on Mi Fitness app, but it can sync when started on Mi Band 8.How to fix?

Hi, I have samsung galaxy watch and installed strava on it, please help how to add badminton in the sport list on the watch?

I use two apps to record water workouts: - Dawn Patrol (surfing) - Hoolan (wingfoiling) Dawn Patrol saves data to Apple Health as well as Strava, so surf sessions automatically appear in Strava. Hoolan saves wingfoiling sessions as workouts to Apple Health, but these aren't automatically imported and aren't showing up to import to Strava. How can this be fixed?

Hi everyone, I have recorded a run with Strava on my WearOS watch and the data, included the GPS map, downloaded perfectly to Strava on my phone. However, when it synced to Google Fit, only the distance, duration, pace and a couple of other parameters were entered in Google Fit. The map, which is visible in Strava, was not synchronized to Google Fit. Is it a bug or was it designed not to sync GPS data ? Thank you!

Hi The Strava app on my GW4 has recently started having a problem recording heart rate data properly. On the 24th Sept it would record successfully: By the 29th it appeared to be intermittent. Recording HR using Samsung Health still looks ok so I believe it is a Strava app issue. I had a few watchapp updates during that period so maybe introduced as a result of those? Restarts etc. haven't helped. Thanks Mike    

Subject pretty much says it all: Strava not recording HR correctly with Wahoo HR strap: when I go for a run using Strava iOS app and Wahoo Tickr HR strap connected via BT, the data recorded is ridiculously inaccurate. It will basically pick a HR and stick there for 10-15min, regardless of how hard I'm going (same HR for 15% uphill climbs and 6% downhill descents.) It is not the strap: I use the same strap for cycling and my Wahoo ELMNT Roam records accurate/ ie highly variable data.

I just set up the Beacon feature on my Apple Watch Ultra 2, however when I initiate a workout I get a message stating, “We weren’t able to share your location with XYZ.  Tap to send your Beacon manually.”  I’ve tried multiple emergency contacts but I get the same message for all of them.  The Beacon message will send if I initiate a workout using my cell phone, but not if I begin a workout using my Apple Watch.  I do have cellular activated on my Apple Watch.  Any idea what the fix is for this?  Thanks.

I use Strava and have a Google phone and Strava doesn't sync to Google Fit. (I've disconnected accounts, revoked/granted permissions, cleared cache & storage and gone through a few other steps as guided on various websites.)I've just purchased a Samsung Galaxy watch to add to the confusion. Is there a best practice to connecting various devices/apps to get them all firing together?Device 1: Google Pixel 5 PhoneStrava AppGoogle Fit AppHealth Connect App (Google)Health App (Samsung)Galaxy Wear AppDevice 2: Samsung Galaxy 5 WatchStrava App installed (& linked to account)THANKS!

I am trying to connect my peloton account to Strava but it says my Strava is connected to another peloton user.. I have disabled everything connected on Strava to Peloton but i have no idea how to reset this!

Hello -  I’m trying to figure out how to connect my Peleton with Strava.  I created my Strava account with google oauth and when I click “log in using google” on my Peleton I receive an error message that says “social login is not supported”. Any ideas? thanks

Migrated Content

I have a problem with sync between watch and phone there is problem to upload my workout from the Samsung Galaxy 2 because of sync failed (7). 

What is the issue with the software this morning, I cannot upload my latest ride so decided to logout and start again, now cannot log in at all!

Hi,I find the calories on connect do not synch well into Strava.Ex. Ellipitical calories after editing in Connect ( to synch with Technogym with weight/age data and synch to heart strap should be more accurate )  to then synch to Stara shows the original incorrect value not the new one.Why?

Hello, I am using Samsung Galaxy watch (B62B) (Model No. SM-R800) for syncing my Strava activity. It was working almost fine till yesterday until I encountered issue on syncing my morning run from Strava to Strava servers through watch. Little did I realise at that time that it can be something to do with watch.samsung.strava being down and did multiple things to fix and now have landed up in difficult situation. Looking for some assistance now.Issues: 1. Not being able to sync activities. Getting error: “Sync failed (42)” and sometimes “Sync failed (99)”2. On reading internet, one of articles suggested going to Strava site and unlinking watch. Did that3. Now while, Strava site doesn’t know that my watch exists as I unlinked it, the app on my watch is still linked to account and there is no logout option!!! It opens up as before without prompting me to enter 4 digit new code to link again.4. Now if I try to sync activity, I get “Sync failed (7)” With all this story, all I am looking fo

Hello, so whenever I end my workout of my garmin it will sync automatic to strava without any issue but everytime I check “you” menu at strava, the profile tab is missing. The solution that I already did is logout and then login again then profile tab will shown again. Anyone have dame experience with me? This happen everytime I ended workout from garmin and sync to strava

Hello, the sessions of sports shared via Ifit are wrong, for a week the difference in altitude is no longer taken into account by Strava, example, my last two sessions I did 600 meters and 600 meters of elevation gain and my two sessions on Strava display zero meters.(NordicTrack Commercial X32i treadmill workouts) 

good evening StravaSince the beginning of November my moving time on each activity has been drastically wrong. the last two runs I have completed have been about 1hr 10mins but Strava thinks I completed them in about 35mins which is ridiculous. And Yet Strava records my route perfectly but the time is completely bonkers.I see this is a continuing problem for many other users and I wondered when the problem will be fixed?? seems like a very basic feature to get wrong. There's nothing complicated in recording a start, finish then calculating a duration.I am using a Samsung S21 and the app version is 332.10see below bizarre graph   

Je ne reçois pas toujours mes notifications de sport et je ne les trouve pas toujours dans le menu je recherche et je recherche je ne trouve jamais je ne comprends pas comment faire TRANSLATION: I don't always receive my sports notifications and I can't always find them in the menu I search and I search I never find I don't understand how to do it

Hi,I have some questions relating to Strava & Apple Watch/iPhone.Why does Strava have to make everything so awkward? Other, so called lesser apps can turn on the water lock automatically when you start a swim activity, so why can’t Strava?? I’ve noticed this sort of thing a lot with Strava, another example being when you start a run on the Apple Watch, it isn’t mirrored or at the very least given an option to mirror it on the iPhone. Again, other apps allow this so it’s blatantly possible, yet Strava refuse to enable it. My final question is why are there no new Apple Watch complications? There are only the same basic ones that have been there for a long time and also, there isn’t any Strava Lock Screen widgets? A feature that has been available for nearly a year now and still no support from Strava? Thanks.