Devices and Connections

Two times already strava synched a crazy high distance (>21'000 km) from a HIIT activity from Garmin connect. First it should note even show distance for HIIT activities, and Garmin for sure has no distance logged. And I cannot correct it in Strava. How to fix it? Here the screenshot:   Thanks  Dom

UPDATE FROM STRAVA: The issue with Peloton activities not syncing to Strava from the Peloton Bike, Bike+, Tread and Rower has now been resolved.  If you still have activities that have not synced, please try re-sycning them by following these steps:  Go into your workout history on the Peloton bike/tread/rower tablet Click on a prior activity >> click the share button If you're still having difficulties after that, please submit a support ticket and we will investigate further.  We apologise for this issue and again, sincere thanks to all for your patience. I have seen similar issues here with run/walk bu

Yesterday did 5mi hike, recorded fine as far as could tell, looked OK at end of hike, saved.  Never appeared anywhere. Force restarted apps on watch and phone. Nothing.  Have had this happen a handful of times now.  Last time the recording appeared like a day later.  Saw some older support entry saying "if there are not enough data points blah blah" but this was 3hrs of data points.  Have used Apple Watch and iPhone w/ Strava EXTENSIVELY for years, this is a recent phenomenon.  FWIW the one thing I can think maybe is that cell signal has been super weak where I am when it has happened, like its really poor data connection when I was closing and saving the recording on the watch? Super frustrating tho.  

I saw in the status page at 11am US Eastern that "Uploads from Garmin are currently delayed" https://status.strava.com/ but that message went away. I have revoked and reconnected Garmin with Strava and vice versa, and attempted to upload test walk/runs to see if synching is working. It has not. 

I am using a Xiaomi 12t and a Xiaomi smartband 8. I can figure out how to connect my smartband 8 to Strava. The list of devices does not show Mi or Xiaomi and when I click more it brings up a help screen. Any help appreciated Thanks     

Hello. I completed 2 Peloton workouts tonight and neither of them will sync to Strava. They usually sync automatically, but even after trying to manually share to Strava, the activities still do not appear. I saw a previous issue posted on here that said the issue is resolved, but that is not correct because I'm still experiencing it. Thanks!

It is a recurring issue since using the Google Pixel Watch 2 during runs.  After a couple of minutes (15/20), data stops being saved in my activity.  During my run, everything seems fine and data is correctly displayed on the watch (Heart rate, pace, kilometers) but once done, it looks like data is not saved to the activity.  It has happened multiple times, and this morning, close to 10k was not saved in my activity.  Weird thing is that final distance and pace seems accurate, but the map and heart rate tracking are way off.  Link to my activity is here if needed : https://www.strava.com/activities/10398148968 I read that it's due to conflicts with Fitbit that tries to auto-save the activity after a certain time so I deactivated the auto-save function, but the issue is still happening. 

Hi,I went to sync my stryd with my strava account, which is also paid with my watch.  Its now doubled all the workouts.Is it possible to revert back to a previous data point.  The duplicates are for the whole year and are subtlety different that they are not being deduped, probably because of the GPS nature of the watch and only the data extract from the stryd pod.Thanks,Ashley

Hello,I've been running the past couple of months with my Mi Band 6 registering the running data. I synchronizes with the Zepp life app and this app synchronizes with Strava.The problem is, the tempo analysis in both apps are different. I want to know what is closest to the truth?  

Bonjour, je viens d'acheter un garmin HRM-dual (capteur de fréquence cardiaque), je l'ai utilisé sur route avec un garmin edge Explore 2 et la fréquence cardiaque apparaît bien sur garmin connect mais pas sur Strava. J'ai aussi essayé sur zwift, ma fréquence cardiaque apparaît bien sur garmin connect (zwift est lié avec garmin connect et Strava) mais pas sur Strava encore une fois. Serait il possible de m'aider pour afficher ma fréquence cardiaque sur Strava.Bonne journéeTRANSLATION: Hello, I just bought a Garmin HRM-dual (heart rate sensor), I used it on the road with a Garmin edge Explore 2 and the heart rate appears well on Garmin connect but not on Strava. I also tried on Zwift, my heart rate appears well on Garmin Connect (Zwift is linked with Garmin Connect and Strava) but not on Strava once again. Would it be possible to help me display my heart rate on Strava? Good day

I'm using Strava for a long time without any issues. Yesterday was the first time where I added two people to a run. Everything worked fine. Afterwards one of those persons deleted this activity from theirs. Now I have the problem, that my app doesn't work anymore. The home tab tries to load activities but stays white. When I reinstall the app and login at least the activities show for some time, but when I want to try to record a new activity, the map is black. Also if I open the map of an existing activity it is black. When I close the app and open again I'm back to the beginning -> No activities load, the screen stays white. I already deleted the activity which I suspected caused this behavior.Device: Google Pixel 8 Pro with latest software updates. 

Hi I am still having issues with my rides uploading .I have  a Garmin edge 830 and until 2 weeks ago was working great , complete ride - save - then it automatically uploaded to Strava .then it stopped . I followed advice and deleted Garmin connect then reinstalled, this never worked .i I had same issue with Apple Watch - tried using Strava that way - also still not uploading.Advice I was given was log into Garmin on a pc save ride then upload to starva .this isn’t practical and defeats the object of a portable device .please can someone help ?

Hi, My power meter or something glitched and gave me a reading of 2500 watts for about 3 minutes. Now my power curve is all wacky. Is there a way to edit my power numbers? NOT FTP, I ALREADY FIXED THAT 🙂Thanks!

Can anyone help? Sudden, after several years of working fine, my Peloton activities are no longer synching to Strava. I’ve tried to disconnect and reconnect, update, delete and reinstall apps. What is going on?

I use a Concept 2 rower and a Garmin Vivoactive 4 to record my rowing activities. The watch doesn't record distance. When the rowing activity is complete, it is recorded on Garmin Connect and pushed to Strava. Using the data on the Concept PM3, I modify Garmin Connect to include the virtual distance of the row. But, I don't see anyway to edit the Strava activity to include the virtual distance? Am I missing something and if so, how do I either manually add distance or get it to pull from Garmin Connect the edit activity? Or is there another way around the issue, like not automatically pushing the activity from Connect as soon as I save it at time of activity completion?

Hey all. I've been looking at getting into zone 2 training. However, I've seen many videos saying that smartwatches are no good at tracking HR accurately. It appears that Strava on WearOS doesn't support external HR monitors (I don't understand why.. it's such a basic feature), so I'm now looking to see what my options are.Is there a way I can pair the external monitor with my phone (Google Pixel) instead and just start the workout from my phone instead of my watch? Is there any downside to this vs starting the run from my watch?Thanks.

As was mentioned here - IOS17 Create a Route and Crop Route Bug and Create a Segmenthttps://communityhub.strava.com/t5/strava-features-chat/ios17-create-a-route-and-crop-route-bug-and-create-a-segment/m-p/19607#M3150 With iPadOS 17.x Strava in Safari will not display the map in routes and the error reported is “Mapbox GL not supported by browser“.  The solution presented to use the iPhone app works but given the limited display in an iPhone app on the iPad it is not really useful, you could just use a phone.Safari on iPadOS17 supports webGL as it did in the past, and the solution to get maps to render is pretty simple - on iPad with iOS 17.x1.  Go to Settings2. Search for Safari3. In the Safari section go to the last it

Hello, my data is not showing in pc browser version of Strava. I've searched the problem and saw that many other people have had the same issue and I tried some of the suggested fixes such as clearing cookies. However I have not been able to resolve the problem. I have the problem with Chrome and with Edge so don't think it is browser related. Any suggestions?

Has anyone experienced the Segments not appearing after an activity.My last 2 runs show 0 segments - routes i have done before.have tried looking into reasons why - but nothing seems to work 

I am loged in to the same google-account on the watch and my phone, yet the activities that I record with the preinstalled activity tracker don't get synced anymore. The watch is not even showing up under connected devices in the phone app.I have tried to follow the troubleshooting steps from the website, but my watch never prompts me with the input field for the 4-digit code, so I get stuck at that step.

I know this doesn't sound like much of an issue. But when I finish my run on the Strava app on my Apple Watch Series 8, I have the option to 'save' or 'discard'. If I press 'save', it goes straight and puts it up on my Strava feed. It doesn't allow me to change the name, visibility, tags, etc. I have to then go onto my phone app and edit it, which is a real pain. Does anyone else have this issue, or any solutions? I am fine with it uploading to Strava, but I don't want it going directly to my feed so that people can see my 1km warmup... Many thanks!

Hello, I have been having issues with the splits on my activities when uploaded to Strava. The splits are accurate in the apple fitness app, but when I upload the workout to Strava, it completely messes them up. I have had 7:30 miles in the fitness app show up as 1:30 miles in Strava. The average pace is correct, segment times are correct, it is only the splits at the bottom of the activity that are wrong. This doesn’t change if I manually import the activities or if I have them on autoupload.

Do anyone know if Strava Live Segments will be implemented and available on the Apple Watch Ultra? Garmin watches got this feature, so why not Apple watches?

A bit biased, but... https://strautomator.com 🙂 All the features I wish Strava had built-in, but I know it won't (as most are quite "niche"). So I decided to develop them. Automations to change the activity metadata, custom weather details, auto activity muting, gear component mileage tracking, integration with external ICS calendars (so you can see your upcoming club events and past activities), automatic FTP estimations, plus some other little bits.

I use my Apple Watch 6 to record my "indoor ride". I ride an indoor resistance trainer with Garmin speed/cadence sensors. When I save my ride, and it syncs to STRAVA, the distance is missing. I tried doing the "correct distance" but I do not get that option when I go into the activity and click the three dots.