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Devices and Connections

Tracking your progress and reaching your goals, one activity at a time. Whether it's troubleshooting an existing device or looking into purchasing something new, find the insight you need from athletes just like you.

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  • 4,149 Replies
1019 Topics
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rscottb2bHub Starter
asked in Devices and Connections
Apple Watch App and headphonea

Hi.  I’ve just started using an Apple Watch with the Strava App.  I run better whilst listening to music but for some reason the Strava App on the watch does not give its audio cues through the headphones and I can’t figure out how to set it up. if I’m listening to music it would be great to hear the audio cues through the headphones.   Any help appreciated thank you. 

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RuiHub Rookie
asked in Devices and Connections
Using Strava on devices that don't support Google Play Services

Boa tarde Os smartphone Huawei P40 lite não permitem que se instale serviços da play Store da Google por isso fico privado de utilizar a APP Strava.  A equipa strava não consegue desenvolver um Apk ou no Gakery da Huawei para que possa instalar a aplicação no meu telemóvel? Só consigo utilizar o Strava no computador.  Obrigado Cumprimentos Rui Gomes Good afternoon Huawei P40 lite smartphones do not allow you to install services from the Google Play Store, so I am unable to use the Strava APP. The Strava team is unable to develop an Apk or Huawei Gakery so that I can install the application on my phone? I can only use Strava on my computer. Thanks Compliments

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BogeyBokHub Starter
asked in Devices and Connections
Xiaomi Smart Band 7 connecting difficulty with Strava

I have the band and Mi Fitness app on my iphone 11 Pro. Strava has authorised access . Yet when i start a run and click on the Strava Heart icon it cannot find my Smart Band 7 and so my heart rate is not recorded with my run data.how to solve this ? 

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Scout
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spitfire_chHub Rookie
asked in Devices and Connections
Virtual Handcycle

My Ergometer supports two modes: normal "bicycle" mode, and "handcycling". When it synchronizes the activites with Strava, I could manually change the sport type to "Handcycle" prior to the recent updates.Since the recent updates, new activities are automatically tagged as "virtual" (which is fine). However, within virtual activities, there are only three sport types: Virtual Run, Virtual Ride and Virtual Row. Because the virtual tag cannot be removed, I have no way anymore of properly recording my activities as handcycle.Hence, I suggest to add the sport type "Virtual Handcycle".Probably, there are also other sport types that should have a virtual twin. An option could also be, to not limit the sport types within the virtual flag, i.e. instead of "Virtual Run", you can just choose "Run" with the virtual tag.

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phirst
phirstHub Explorer
asked in Devices and Connections
Apple Watch Low Power Mode(s) - Fewer GPS Readings

Is the Apple Watch Strava app affected by the new Low Power Modes for Workouts. Does switching on these setting affect a Strava Workout? And if not - can they be integrated? 1. Simple setting - Low Power Mode 2. Advanced setting - Fewer GPS and Heart Rate Readings  

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phirst
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wobotsHub Starter
asked in Devices and Connections
Starred segments not uploading to Edge 830

Looks like this has been a problem for over a year, Strava says its a "known problem". If that is true its known who's problem it is, Strava or Garmin. Strava's bandaid is to unstar all the segments and sync the device to flush the segments, then re-star the new segments you wish to load. Suggestion: make a list of the segments you want to keep with correct spelling. My issue with this overtly cumbersome process is I only get 60% of segments uploaded. If I star one segment, it doesn't appear. 2 segments, one of the two will be uploaded. 20 segments I will get 13 segments in the Garmin, with no control over which 13 appear. If this process is the only solution then using Garmin segments makes more sense.

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AB6876Hub Starter
asked in Devices and Connections
[RESOLVED] Unable to link Samsung watch with Strava

I have Strava app on phone and watch, when following instructions on watch it points me to - https://watch.samsung.strava.com/ When I access the site I get the following error - {"message": "Internal server error"} I have tried different browsers on different devices and get the same error on all of them. 

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Jane
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munkmanHub Rookie
asked in Devices and Connections
No voice feedback (“stopping” / “resuming”) partway through a ride.

This is a strange happening that started recently. I usually run Strava and RWGPS at the same time during a ride. Most of my bike club members use Strava to record their rides to share their results. I also run RWGPS so that I can use the turn by turn cues.I’ve never had a problem running both apps at the same time until recently, where partway through the ride I no longer hear either of the two speaking. The apps still run perfectly, recording the route where I can end each one and save the results.I also noticed recently that Strava is also back to using the default voice. I had changed my default voice on my iPhone to a British English voice and Strava adopted that when giving me my “starting ride“, “stopping“, and “resuming“ cues. It’s no longer doing that no matter how I set my iPhone settings.It was suggested by RWGPS that I run the apps separately and not at the same time. That might have solved my problem with Strava since I tested it alone today and I was able to complete my r

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LightMuteHub Rookie
asked in Devices and Connections
watch active 2 synchronization problem

impossible to synchronize but run from the watch, several cross tests done without success, wifi deactivation, watch restart,... nothing works!

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JeePee
JeePeeHub Rookie
asked in Devices and Connections
Apple Health and Strava not syncing automatically

Hi - I had a Fitbit Charge 2 watch for several years and all activity on my fitbit that used my iPhone's GPS was automatically sinced to Strava without any intervention from me. I just switched to apple watch recently and when I start an activity, I either manually start it in the activity app on my watch or the activity is auto detected on the watch. I have activated my strava account in apple health ( and vice versa) but my activity on my apple watch does not auto import in Strava. The activities does show in Strava but I need to manually import each of them. Is this the normal behaviour ? Am-I missing any setting ? Thanks !

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bigwheatHub Starter
asked in Devices and Connections
Edit activities list on Galaxy Watch 6

Is it possible to edit the 3 default activity buttons on the Strava app on the Galaxy Watch? And to remove buttons on the full activities list? I can't seem to find a way to do it, and I may just not have found the correct search phrase(s) but not finding any info on the forums or Google on how to do this.  Thanks!

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Jane
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PascalostiHub Rookie
asked in Devices and Connections
Retrieving activity I wasn't able to save

I did a ride yesterday.  When I finished I did not have internet (until the next day).  I stopped the activity and left it open over night.   Activity was gone this morning.  Is there a way to get it back?

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EyeGuy76Hub Starter
asked in Devices and Connections
Syncing treadmill runs with Samsung Watch5 Pro

I'm using the Indoor Run option to sync with treadmill runs. Consistently 0.1 to 0.15 miles behind actual. Outdoor runs no issues. Is there another setting to be adjusted? 

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ercanpinarrHub Rookie
asked in Devices and Connections
Health Connect Android

Hi,Do you have plans regarding the Android implementation for Health Connect? Specifically, I'm referring to writing data into the Health Connect app.

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erikaceae
erikaceaeHub Rookie
posted in Devices and Connections
Join the conversation about the Devices and Integrations that work with Strava!

Welcome to Strava. Perhaps you stumbled upon Strava because of a device you were using, or a recommendation from a friend. Maybe you are an OG and remember the days when Strava only had cycling segments and leaderboards. Regardless of your story we know you want Strava to be the hub for your athletic life and we want to help that happen. Thanks to our public API, Strava works with hundreds of thousands of devices and applications all unique, enabling us to proudly state we are brand and device agnostic. We do our best to process the data properly and accommodate the different intricacies of all of these devices and applications, however, you will inevitably see discrepancies or discover ways we could better support your particular device. For example, have you ever noticed that maybe your elevation isn’t just quite the same as what you saw on your device? Or maybe the application you are using showed one distance while Strava showed another? We know these things happen, sometimes it is

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pbateHub Starter
asked in Devices and Connections
Why my potenciomenter show more data than other potenciometers?

Hi,I have a Garmin Vector 3S potenciometer.When activate Garmin connect sincronization, all data power appear in Strava, include NP, IF...I want to share data power, but not all data power. I refer to this:In other users, I see that only appear this data from his potenciometer:This last example is how I want to show my power data.Is possible make this? Depend of potenciomenter?If i have a Vector 3S no chance to show less power data?Thanks in advance.Regards

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Jan_Mantau
Superuser
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Ianio1Hub Rookie
asked in Devices and Connections
Uploading files on Android

Migrated Content

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Jane
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MitridiHub Starter
asked in Devices and Connections
Starting time Zwift rides does not match (2 hours earlier)

Today I noticed that my latest Zwiftride started at 5 pm in Strava but I started it at 7 pm. Then I looked at my other rides and it seems like all my Zwift rides (more then 100 over the last year) got a starting time 2 hours earlier. No issue with real life rides. It's weird because it is the first time I see this. Could it be that the hours changed recently? Or is this a Zwift problem? Greetings

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Soren
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EnzoHub Rookie
asked in Devices and Connections
Strava segments doesn’t function

Hello, it is been a some month since the live segments doesn’t function anymore in my Garmin edge 520. If I’m racing a segment the Garmin show me that it is started but if I’m going on map page my position isn’t correct and if I go on the page were I can see the live times it say me that I’m not on the route. Instead, if I’m going in any page of a segment , when I’m not running, the maps, the ranking and the elevation are totally black without any information. I already try to reset my device and re starring the segments but had not changed nothing. Thanks.

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Jane
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worldmattHub Rookie
asked in Devices and Connections
Crazy intervals with Apple Watch Ultra

I've just started using the Apple Watch Ultra and its Workout app to record my runs, and I'm getting very mixed results with intervals. The other day, I did a simple fartlek run—1:05 on, 1 off, 12 reps—and everything imported just fine. Today I did a 10-minute warmup, a 6-mile steady state, and a mile cooldown—all built as a single Custom Workout, and the middle section came in as literally 100 segments, some of them as short as 15 seconds. I don't know if this is an Apple problem or a Strava problem, but it's a pretty weird one! Any insight here?

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jhbaekHub Starter
asked in Devices and Connections
Map not shown when I only brought the Galaxy Watch

I usually work outside with the galaxy watch 4 without my smartphone. and it used to draw a map 3 days ago. but it hasn't drawn a map for 2days. I ran the same route. I pressed the start button as usual. but I don't why the map hasn't been displayed for the past two days.   anybody helps?

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Jane
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Charly23Hub Starter
asked in Devices and Connections
Import from Apple Watch

Hello, I’m using "exercises" app on Apple Watch for my swimming sessions. Everything works perfectly, but when I import this one into Strava, it appears but without putting the realised distance...🤷🏻‍♂😞. Does an adjustment have to be made for this to appear?? Thank you for your return

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Jane
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PinnerHub Starter
asked in Devices and Connections
My Strava activities are not Syncing to Apple Health, what should I do?

I just recently connected strava to apple health and allowed sharing between the apps.  All my strava activites were synced back August 23 but nothing before that.  

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Scout
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philmartinezHub Starter
asked in Devices and Connections
map disappeared

I've been facing an issue recently that's left me a bit puzzled. I completed a challenging 100K ride and logged it on Strava. However, when I saved the activity, the map disappeared, and I couldn't see any track. What's even more frustrating is that this happened to me not just once, but twice. Curiously, I decided to conduct a trial ride for less than 1KM yesterday, and it worked perfectly—the map showed up in the results as expected. I've been a loyal user of this app for over two years, and this issue has never occurred before. It's quite perplexing and disheartening. please help

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Jane
CBross
CBrossHub Climber
asked in Devices and Connections
Accumulated altitude Suunto 9 baro

Good afternoon all, trust you are doing good. Does someone know, why my Suunto 9 baro shows incredibly big altitude numbers? Measured height (at starting point) as of 74 m is correct, but the accumulated altitude metres during the ride are too much (1316 metres of accumulated altitude for a 80 km ride, which is actually quite flat....). Any ideas, pls? Thanks, cheers, Christoph

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Jane

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