Devices and Connections

Has anyone had experience of content not showing on a PC? We can see all the drop down options such as activities and profile but then when the option is clicked there is a blank page. It’s only the one PC but it worked until a couple of weeks ago. We haven’t changed anything on the PC.It works with both our profiles on other devices such as iPad and laptop. Any thoughts please?

Hi over the past couple of months on my runs and walks my strava GPS keeps cutting corners, this results in my distance and times being off. I have tried reinstalling and at the other stuff is says on the site to do but none of it works. Does anyone have a solution for this please 🙏. 

Strava is interpreting the open water swimming data from the Zepp app differently from what it should do. Can it not translate the data correctly?Zepp shows it correctly but Strava shows it incorrectly. 

Hi, from my last few Zwift rides, the power data is not displayed in the analysis page in the Strava app. The data is present when opening the analysis tab on the website. How to get this visible in the app as well?

I recently started using a Cycplus M2 GPS that uses XOSS to upload to Strava.On my activity pages using this device the device is not listed.I've preciously only used Garmin devices and they always show the device used.Is there a reason that this new device is not displayed?Is it due to Cycplus/XOSS not including it in the file? Or Strava not recognizing the device?

I created a post here a week ago about not being able to record an activity on my watch.  Jane helpfully transferred the question to a support ticket, but then marked the question as "solved".  Transferring it to support is not "solved".  In particular, support have got back to me and explained (I haven't tested yet), that the problem occurs if you have never recorded an activity that included GPS data.  Once you have recorded at least one activity with GPS on the watch then all will be well.So I thought I'd put this in a new post, so that others searching for that problem will be able to find THIS solution, rather than the "transferred to support" solution.

HiI've got another new problem with the Strava app on my GW4. A bit of history... I originally reported another issue back in October:https://communityhub.strava.com/t5/devices-and-connections/known-issue-new-problem-with-heart-rate-recording-on-galaxy/m-p/17983#M956It was flagged as a 'known issue'. I'm not sure if it's been fixed (need to do more testing as it was very intermittent).Since then there has been a widely reported issue with the Samsung Wearable app which resulted in my having  to reset my watch. (https://eu.community.samsung.com/t5/wearables/wearable-app-not-opening/td-p/8846888)The Strava app was reinstalled as part of the fix for the Wearable app issue. Since then I've encountered a problem that involves the app display behaving oddly. The timestop watch display appears to increment when the display is off but as soon as the display comes on the time resets to zero. Easier to see it happen than describe:https://youtube.com/shorts/0MtTpvo_b40?si=O2f2qeMyUMl3U52S&nb

Please can you let me know when Strava will support the new Samsung 6 smart watch? Many Thanks Tanya

Why does Strava regularly drop HR below 8°C after 45-50 minutes?

I've been dual recording rides on my Zwift Hub One on both Zwift (BLE to an iPad) and my Garmin 840 (ANT+) because Garmin badges help motivate me and Zwift uploads don't count, annoyingly. Until tonight, both Zwift (always first) and Garmin would sync the ride to Strava and I'd delete the Garmin one. It's distance was always off (questionable distance calculations of Zwift notwithstanding). Tonight it didn't upload and the distance was a couple miles higher, though the time still overlapped as always. That's good, but a surprising change. Did Strava make a change to better eliminate dups based on time and effectively ignore distance? Just wondering if I can quit my ritual of having to hop on Strava and delete my Garmin-sync'd virtual rides.

 Witam użytkowników strava premium,od pewnego czasu mam taki problem z segmentami live, zbliżam się do segmentu otrzymuje o nim powiadomienie ale kiedy się rozpoczyna strzałka nawigacyjna ucieka gdzieś,czas przeciwników się zeruje a mój czas biegnie tak długo dopóki nie ukończę ręcznie segmentu, przywróciłem zegarek do ustawień fabrycznych, wczoraj podłączyłem pod laptopa i zrobiłem synchronizację przez Garmin express oraz connect i dalej bez zmian , myślę że po ostatniej aktualizacji jest ten problem, proszę o pomoc.zaznacze jeszcze że zegarek nigdy nie miał kłopotów z GPS ,Garmin Fenix 6,czekam na odp.dziekuje i pozdrawiam  English Translation:  Hello strava premium users, I've had this problem with live segments for some time now, when I'm approaching a segment I get a notification about it but when it starts the navigation arrow goes somewhere, the time of the opponents resets and my time runs until I finish the segment manually, I restored the watch to factory settings

Hi.Yesterday i noticed that all my data training data somehow changed on strava app event though it was imported from Zepp right after training half a year ago. Also trainings where automatically named as "volleyball", now they arę named as "evening workout".Old exemplary training: Before that old activities changed, it looked like that one from my yesterday training: 

Not sure if this is the right place to post but here I go:I sometimes use the wonderful Gentler Streak app to record some of my workouts. I cannot import these workouts in Strava although they appear in work-outs app. Some apps (like Workoutdoors) have an export to Strava option. How can I sync my Gentler Streak (very nice app!) to Strava?

Hello, I have a problem with my strava. I using heart rate monior (Geoid HS500), after i end the trening strava shows only my heart reate without burning calories.  I added my weight to my strava profile but it still not working. Can anybody help me?

So I was only using Garmin, not Strava, this morning on my run. I turned Strava on only when my run was complete. Logic would dictate that Strava got all of the data for my run from Garmin. Then why are they so different?     

I'm completely new to Strava. I've been rowing on a Concept2 machine using a VR app called Holofit for a couple of years now.  I'd like to import my rowing workouts into Strava.  The Holofit Companion app has a feature that allows connecting to Strava, but Strava doesn't seem to know anything about Holofit.  The Holofit Companion app has my workouts, and seems to show that there's a connection established with Strava, but I'm not seeing anything on the Strava side.Is there something I need to do in Strava to make my workouts show up?  Is there somewhere I can check to see if a connection exists with an external app?Any help is appreciated.

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Hello 👋I recently updated my Samsung Galaxy Watch 4 to One UI 5, since then I have issue with getting heart rate when I'm doing exercise (I mostly do running).Sometimes it only shows a static number from start till end, sometimes it gets only zero, sometimes nothing and nothing will show in my report page on Starava. It seems they have changed something… because they had some note in the One UI 5 release note about the changing the heart rate algorithm and accuracy, so please take a look at it please.Thanks.  

When I start Strava on my Google Pixel Watch 2, it searches for GPS, but is not able to get a fixed GPS. I have kept on several times and for several minutes without any success.  GPS position is allowed and the GPS is set to accurate position. Would be extreme grateful for any help or hints to resolve this issue. NB! Fitbit and Maps get the position within seconds.

Hi all, lately I've been noticing anomalies in the power data in Strava for a workout from Zwift. This has now happened a few times, only with Zwift workouts.When I train outside with my Favero power meter, it works perfectly.This is what happened:- Export workout from Join to Zwift- Workout done in Zwift, activity is uploaded to Strava, TrainingPeaks, GarminConnect.The power data in Strava is very different from TP and GC. Especially for the 10-50 second intervals.I'm following a training schedule from Join, which reads the wrong data from Strava, so it doesn't rate my workouts correctly, which makes pretty annoying.I have attached screenshots from Zwift, showing the correct values. TP and GC also show the correct values, but Strava does not. I've already removed the activity from Strava, and added the fit file from Zwift again, but with the same results.Using: Elite Direto XR smarttrainer connected via Bluetooth to Zwift on Apple tv. Powernumbers for longer intervals look OK, bu

I recorder a ride this morning on my Edge Explorer 2. It synced fine on Garmin Connect (and a map of the ride is visible both on the device and on Garmin Connect), but no map is showing in Strava and no segments are matched. Even more strange is that the activity still shows “Matched Rides” and if I select “Save Route” in the menu, the full map of the ride appears and can be saved as a course!Any ideas how to fix?

Good morning all, I have a Galaxy 5 Pro watch and I want to know if there is anyway I can get it to vibrate on every KM I cover. My old Galaxy sports watch had this feature.  

When I start Strava on my Google Pixel Watch 2, it searches for GPS, but is not able to get a fixed GPS. I have kept on several times and for several minutes without any success. GPS position is allowed and the GPS is set to accurate position.Would be extreme grateful for any help or hints to resolve this issue.NB! Fitbit and Maps get the position within seconds.

My Strava app on my Apple Watch disappeared. It works on my iPhone. The watch app on the iPhone doesn’t show the Strava app available to install on the watch. What’s up?

Hi all, I'm doing a fair amount of workouts that pre-load into my Garmin Forerunner with titles like "Tempo run 3x10" or "Endurance cycle" or whatever. When the activity syncs with Strava all I get is "Morning run". Is there a way to get the title of these activities (really just runs, rides, and swims) loaded over to Strava?