Incomplete sync with Garmin Oregon

[JerryEvans69]

UPDATE FROM STRAVA:

Thanks to everyone who replied to this post. Garmin has notified us that they have an firmware update that should resolve this issue. If you are still experiencing this, please ensure your Garmin device is updated. If you continue to experience problems after that, please reach out to Garmin Support directly for further assistance:

https://support.garmin.com/

Hi

I have two Garmin devices which I sync regularly with Strava. My Garmin Forerunner watch syncs perfectly every time. However, in the last few weeks my Garmin Oregon 700 only partially syncs. I only get the first part of the activity (typically 10-40%) appearing on Strava. The whole activity appears fine in Garmin Connect, so I assume this a Strava problem. Please could you advise.

[Gary1804]

As this issue been resolved ? I've just purchased Oregon 700 and my first activity on it was 45 minutes and 1.8 miles. Only 33seconds and 0 miles was uploaded to strava ? 

[Jane]

Hi @Gary1804 

Garmin has notified us that they have an firmware update that should resolve this issue. If you are still experiencing this, please ensure your Garmin device is updated. If you continue to experience problems after that, please reach out to Garmin Support directly for further assistance:

https://support.garmin.com/

If they firmware update is not available for your device, we recommend checking with Garmin to see if they can suggest any other workarounds or solutions.

[stanley]

Replying to last week (23/07/2024) solution with promised firmware update for Garmin Oregon 700: unfortunately there are no any updates for the device from Garmin and no any changes. Problem is still actual.

[memphis6158]

I can also confirm that the problem hasn’t been resolved.

[Jane]

Hello @memphis6158 and @stanley 

If Garmin has confirmed no firmware is available for your device, please check with them to see if they can offer any workarounds. 

https://support.garmin.com/

[Jane · Accepted solution]

Thanks to everyone who replied to this post. Garmin has notified us that they have an firmware update that should resolve this issue. If you are still experiencing this, please ensure your Garmin device is updated. If you continue to experience problems after that, please reach out to Garmin Support directly for further assistance:

https://support.garmin.com/

[memphis6158]

Hi Jane,

Has this problem been fixed ? I have a friend who has had this problem with her Garmin GPSmap 66i for the past couple of months.

Regards

Stephen Bevan

[jda]

What does this 'solution' mean for anyone else experiencing the same problem?

Garmin Orgeon 700, same issue for a couple of months now.

[ogmandrake]

I am also having this issues with my Garmin 66i.  Today it synced about 30s it looked like.