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Strava Live Segments not Showing On Garmin Edge530

Xaviervdv
Mt. Kenya

Strava Live Segments are not showing up on my Garmin Edge 530. When I look at the course map, I see the segments highlighted in green. But I never get the segment notification.. However all segments were starred and are synced with my Garmin (they are in the segments list). 

How can I fix this?

1 ACCEPTED SOLUTION

Jane
Moderator Moderator
Moderator

Hello @Xaviervdv 

Thanks for posting about this and so sorry to hear the live segments aren't showing up.

Are you following a course/route when having this issue?  We are aware that when following a course on Garmin, Strava Live Segments will not be shown. We are working directly with Garmin on a solution moving forward and appreciate your patience.


Jane (she/her)
STRAVA | Community Hub Team

View solution in original post

12 REPLIES 12

This is clearly a problem on the Garmin side. If the Garmin device knows every starred segment but doesn't show it I don't think Strava can do anything about that.

I just realised that this is a problem when following a Strava route on the Garmin device. Garmin expects that Strava incorporates the segments in the course and Strava doesn't do that anymore. So contrary to what I wrote the day before yesterday it's Stravas fault all along. Strava segments on Garmin without a loaded course work fine.

Yes, I know this. There are hundreds of similar concerned garmin/Strava users who share this same issue. Searches on the garmin forum, Reddit, elsewhere all yield the same result. No answer or explanation why it stopped working, or if it will ever again. 

Having a Strava course and segments on a garmin device arguably brings the best experience for the user.