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Activity not syncing

vonwonderful
Mt. Kenya

My latest 36.4 mile ride will not sync to my phone and computer. I have tried everything and nothing worked

1 ACCEPTED SOLUTION

Hi there and sorry to hear about the syncing issues. Do you have an Android phone by any chance or what type of device are you recording your activities with? Are you seeing any error messages? Ideally, the best course of action would be to submit a support ticket with that information so we can assist further. Thank you!

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2 REPLIES 2

vonwonderful
Mt. Kenya

ok tried another activity and still not syncing, what is the problem

Hi there and sorry to hear about the syncing issues. Do you have an Android phone by any chance or what type of device are you recording your activities with? Are you seeing any error messages? Ideally, the best course of action would be to submit a support ticket with that information so we can assist further. Thank you!

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