Strava Features Chat
Need assistance troubleshooting or have questions about a Strava feature or function? Share your experience among our athletes to help you get back up and running.
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Announcements

The Hub is now in read-only mode as we make improvements to the Hub experience. More information is available here.

Forum Posts

Upholding platform safety

Strava Community - Recently our team has been dealing with a sustained campaign of inauthentic content posted to the platform and as a result we have taken certain necessary steps to safeguard the community. One of the many measures we have taken is ...

Marya by Community Manager
  • 9877 Views
  • 0 replies
  • 0 kudos

[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Shkhara
  • 4582 Views
  • 20 replies
  • 66 kudos

Feedback on “Your Weekly Snapshot” feature

I’m now seeing the “Your Weekly Snapshot” at the top of my feed when using the app. I do not enjoy how this serves almost entirely to make me feel bad about my effort so far in the current week. This is detrimental to my experience on Strava.  My tra...

3D terrain map missing labels

I'm using 3D terrain maps a lot. For week or two there are no labels at all, city/town names are missing and you can see just plastic map which is not as good as with labels. Am I missing something, like new setting (show/hide lables?)...? Or is this...

Juapaone by Mt. Kenya
  • 228 Views
  • 2 replies
  • 1 kudos

Resolved! PR Not showing correctly

I have ran a PB on 5k today in the strava Apple Watch App. However, on my acitivity feed it shows 3:44, and in Brooks 5K challenge it shows 3:47. Nonetheless 3:47 is my current PB so it should be showing at least a second best try?  It seems like it ...

MattVS by Mt. Kenya
  • 1000 Views
  • 3 replies
  • 2 kudos

Resolved! Garmin uploading to strava incorrectly

Hi, my run uploads correctly to the garmin app with time, distance, map. But then when it uploads to strava, the map is cut off and the distance is 0.0km. The time is correct but it has not shown any distance. Does anyone know if I can manually uploa...

evet3701 by Mt. Kenya
  • 799 Views
  • 3 replies
  • 2 kudos

Resolved! Bug in list of shoes

When I added my new Saucony Endorphine Speed 3 to my list of shoes, Strava makes the s lower case. I have tried numerous different tricks to get it to make that letter upper case as it should be, but it always winds up going back to lower case! For e...

Resolved! Weekly / monthly totals on chart

Hey, it would be great to have optional data labels (with a checkbox to turn it on/off) on weekly / monthly summaries chart on main profile page. Sth like this: What do you think? Also, why cannot I submit my swim as a "race"? All the best to you!

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MarcinS by Mt. Kenya
  • 306 Views
  • 1 replies
  • 0 kudos