Not getting Qoms I've earned

[Qom-addict]

 Hello fellow sport-enthusiasts, I've started cycling three years ago and discovered Qoms. I love chasing qoms and gathered about 2000 of them in the those three years.
Now *every* ride when I earn Qoms about half of them do not show up in my Qom results.
When I go on my PC to a specific segemnt on which I am the Qom I do not get it, even if my time is much lesser than the current Qom.
***
What I have tried so far:
- refresh results (both on the ride and on the segment page)
- wait 14 days for Strava magic to happen
- label my ride as a 'canoe-trip', refresh and turn it back to a bicycle ride and refresh
- smacked my keyboard hard to my desk

All of this does not work.
I emailed Strava and they could not help me. Just told me the 'canoe-trip-trick'.
***
Who has a brilliant idea?
(I have added some examples for clarification and OF COURSE my rides are 'public')

[Qom-addict]

Thank you Jane, I appreciate your effort to help me solve this. But as mentioned: of course my rides are public. (So, set to 'everyone').
So that is not a solution.
And also: my time and ride DO appear on the leaderboards, I just do not get the Qom.
Please see this screenshot of the segment 'Hoogseweg Pijnacker uit'. I do have the Qom-time, I am mentioned on the leaderboard, I just do net get the Qom.

And I have 2000 Qoms meanwhile and ride almost every day, so the basic concept of leaderboards and uploading rides is very very very very clear to me 😉

[Jane]

Hello @Qom-addict 

Thanks for posting about this.  I recommend checking your activity's privacy control, as this can impact whether or not your time appears on segment leaderboards.

 In order to appear on public segment leaderboards, you must adjust the activity's privacy control to "Everyone". You have the option to adjust this setting on an individual activity or for all new activities by default. The default setting does not retroactively change the privacy control on past activities.

Adjust an individual activity's privacy control:

You can change these settings for an individual activity on the upload or edit screen:

• Web: Go to the Activity > Edit (pencil icon) > Privacy Controls > Select Everyone*
• iOS/Android: Go to the Activity > Edit > Privacy Controls > Select Everyone*

Adjust your default preference for new uploads:

This setting will automatically set the privacy control for all new uploads. Adjustments made to this setting will not apply to past activities.

To change your default activity settings for all future uploads:

• Web: Settings > Privacy Controls > Activities > Select Everyone*
• iOS: More > Settings > Privacy Controls > Activities > Select Everyone*
• Android: Menu button > Settings > Privacy Controls > Activities > Select Everyone*

*Keep in mind that the details associated with activities set to "Everyone" will be visible to other athletes on Strava.

​We encourage you to review your privacy controls and make the best selections for you. If you have any questions about how these settings work, please let me know and I'll be happy to help. ​

[sammiedh]

I have done all you have advised before you advised it... I am still not showing as Qom on a segment or 3 actually that I am clearly the QOM on one attached