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[KNOWN ISSUE] Problems creating Routes

UPDATE FROM STRAVA: We're aware of a technical issue that may impact some Athletes who are trying to create longer routes. Sincere apologies for this issue.  Our Team is working on a fix, and we will update this thread when we have more information. ...

Wurfy by Mt. Kenya
  • 6 replies
  • 4 kudos

Resolved! Can’t see my daughters stats on a certain segment

Hi,  My daughters name does not appear on the leaderboard for a certain Segment. Is it because of her age? She can see on her run analysis that she has clocked a time on the segment but her name does not appear on the overall list. Regards Ivan

Erroneous Challenge Leaderboards

Could  I also flag up a (possible) issue with the challenge leaderboards? Some of the challenges seem to have implausible achievements that do not tally with profile data. For example, in the February run climb challenge there are several athletes wi...

mercerkg by Pico de Orizaba
  • 8 replies
  • 8 kudos

Resolved! Bug in list of shoes

When I added my new Saucony Endorphine Speed 3 to my list of shoes, Strava makes the s lower case. I have tried numerous different tricks to get it to make that letter upper case as it should be, but it always winds up going back to lower case!For ex...

Resolved! Slight error on the new KOM/CR table.

A recent change to user profile of the web version presents a column heading indicating "Total efforts", but the data being shown is the number of members who have traversed the segment.  As a member may cross the segment numerous times, these are tw...

Screenshot 2023-03-28 141031.png

Resolved! Hide map but leave analysis data visible

Hi. I would like to keep the analysis (altitude, speed, cadence, power and power fields) visible for an upcoming cycling activity and only turn the map (i.e. the location of the activity) invisible. Is this possible? I tried this on a test basis with...

Resolved! Problems with google play subscription

The price increase in google play cannot be confirmed. As soon as the pop-up dialog "confirm identity" appears, nothing else happens. Tried with multiple browsers (chrome, firefox, edge, opera) and devices (Windows PC and Android).

Resolved! Why the segments of MTB and eMTB not the same?

why aren't the segments of MTB and eMTB not the same? it's easy, just create 2 different rankings for each segment, one for MTB and one for eMTB. me and my friends who switched to eMTB, we realized that there are very few segments marked for eMTB, le...

Resolved! Bug report - Apple Watch Ultra?

Last January I shifted from Apple Watch 6 to Apple Watch Ultra. At the same time, I shifted from using Nike Run Club to Strava to monitor my runs. As well, I started running much more regularly on a treadmill than outdoor. After this, the VO2 max rec...

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